The Hermitage Healthcare: Nursing Home OverviewSkip to content

The Hermitage Healthcare

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: BFeb 19: BMar 19: B-Apr 19: CMay 19: B-Jun 19: CJul 19: CAug 19: CSep 19: DJan 20: FMar 20: FApr 20: FMay 20: FJun 20: DJul 20: DAug 20: DSep 20: DOct 20: FNov 20: FJan 21: CFeb 21: CMar 21: CApr 21: BMay 21: BJun 21: BJul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: BJun 23: BJul 23: B+Aug 23: B+Sep 23: B+Oct 23: B-Nov 23: B-
See Rating Overview
The Hermitage Healthcare's website

383 Mill Street,
Worcester MA 01602

89.5% estimated occupancy 1

The Hermitage Healthcare is in Worcester, Massachusetts. We gave this nursing home an overall grade of B-. A score of this caliber requires some solid marks. Even in a city with 16 nursing homes, this one should be a fine option. One of the highlights of this facility's report card is its impressive long-term care score, which we will address in the next paragraph.

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Phone Placement:
(866) 905-1243

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Long-term Care Quality

Grade: A

This facility excelled in long-term care. In fact, we awarded it a grade of A for that category. This helped its overall profile. Long-term care grades of this caliber generally require both around the clock care from nurses and aids, as well as quality routine medical care. Once we finished looking at the volume of care provided by nurses, we then looked at the facility's vaccination data. This nursing home vaccinated 77.8125 percent of its residents for pneumonia. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: B-plus

One of the other reasons we rated this nursing home so highly is that it received a very impressive nursing score. In that category, we awarded this facility an B+. The nursing score is based on several datapoints. The most heavily weighted variable is the quantity of hours nurses spend with residents. This nursing home averages 0.3 hours of nursing care per resident per day. Finally, we also looked at some nursing quality measures in determining our nursing grades. This place performed very well when it comes to avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Facility Inspections

Grade: B

It should also be noted that this facility's inspection score was strong as well. In fact, we awarded it a B for its government inspection reports, which is one of our better scores. Inspection scores take several factors into consideration, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these factors by reviewing copies of nursing homes' inspection reports. Although this facility had some deficiencies on its government inspection report, none were severe based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: F

This facility's worst area was short-term care, which is the final area we analyzed. Unfortunately, we gave it a lowly F for this area. Despite some respectable grades in other categories, this score is still alarming so we felt obligated to point it out. In forming these short-term care grades, we assess the nursing home's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. Our purpose is to devise a measure for sizing up the rehabilitation services of different facilities. It looks like this place was below average in two of the key staffing areas we assessed. It provided fewer registered nurse and physical therapist hours per patient than most nursing homes. The final item we considered in this category is the percentage of residents that ultimately returned home from the facility. This facility struggled quite a bit in this area as well, with just 3.3 percent of its patients returning home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Hermitage Healthcare Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In The Hermitage Healthcare, 2.91% of Patients had Pressure Ulcers

This indicates the percentage of patients who sustained a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care . Pressure ulcers, which are also known as bed sores, are routinely the result of residents staying in one position for too long.

Minimizes Serious Falls

Grade: D

In The Hermitage Healthcare, 6.88% of Patients had Serious Falls

This statistic measures the percentage of long-term care residents who have experienced a fall resulting in severe injury. We use this statistic in computing our nursing grades.

Minimizes Urinary Tract Infections

Grade: B-plus

In The Hermitage Healthcare, 0.97% of Patients had UTIs

This figure is a measure of the percentage of long-term patients who have experienced UTI's. UTI's could be an indication of worse hygiene protocols. Nevertheless, this metric can also be misleading for some facilities due to different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In The Hermitage Healthcare, 25% of Patients use Anti-Psychotic Medication

This statistic tells you the percentage of long-term care patients which are administered antipsychotic drugs. Excessive reliance on these medications may indicate a facility is using these drugs to control patient behavior in situations where such medications aren't medically indicated. However, some nursing homes may need to rely more on these medications due to an increased number of residents suffering from dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In The Hermitage Healthcare, 30.26% of Patients use Anti-Anxiety Medication

This metric is an indication of the percent of long-term patients receiving antianxiety medications.

Managing Depression Among Residents

Grade: B-plus

In The Hermitage Healthcare, 1.47% of Patients

This indicates the percentage of patients showing symptoms of depression.

Appropriate Vaccine Usage

Grade: D

In The Hermitage Healthcare, 85.33% of Patients

This is a measure of the percent of long-term patients who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: D

In The Hermitage Healthcare, 22.48% of Patients

This indicates the percentage of residents who needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-minus

In The Hermitage Healthcare, 19.98% of Residents

This metric tracks the percent of long-term care patients who retained mobility levels. Many would argue that mobility is vital to residents' mental and physical well-being.

Hospitalizations

Grade: B

In The Hermitage Healthcare, 0.01 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: C

In The Hermitage Healthcare, 19.98% of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: A

In The Hermitage Healthcare, 7.56% of Patients

This datapoint is a measure of the number of emergency room visits per thousand days of short-term care. Avoiding emergency medical situations is one way to gauge patient well-being during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In The Hermitage Healthcare, 52.29% of Resident

This tells you the percent of short-term care patients that saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Worcester, MA

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B-plus
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Worcester, Massachusetts has 15 other nursing homes

Nearby Hospitals

  • St Vincent HospitalAcute Care Hospitals 2.82 miles away123 Summer Street Worcester Massachusetts 01608Proprietary(508) 363-5000
  • Umass Memorial Medical Center IncAcute Care Hospitals 4.8 miles away55 Lake Avenue North Worcester Massachusetts 01655Voluntary non-profit - Private(508) 334-1000
  • Harrington Memorial Hospital-1Acute Care Hospitals 16.31 miles away100 South Street Southbridge Massachusetts 01550Voluntary non-profit - Private(508) 765-9771
  • Marlborough HospitalAcute Care Hospitals 16.42 miles away157 Union Street Marlborough Massachusetts 01752Voluntary non-profit - Private(508) 481-5000
  • Milford Regional Medical CenterAcute Care Hospitals 18.48 miles away14 Prospect Street Milford Massachusetts 01757Voluntary non-profit - Other(508) 473-1190

Nearby Dialysis

  • Saint Vincent's Hospital2.46 miles awayHemodialysis Unit 123 Summer St, Suite 380 Worcester Massachusetts 01608Dialysis Stations: 12 (508) 363-9460
  • Davita Pdi Worcester2.78 miles away19 Glennie Street Suite A Worcester Massachusetts 01605CMS Rating: 5 stars Dialysis Stations: 29 (508) 421-9539
  • Davita Shrewsbury Street Dialysis3.56 miles away267 Shrewsbury Street Worcester Massachusetts 01604Dialysis Stations: 16 (774) 530-6353
  • Auburn Health LLC4.4 miles away771 South Bridge Street Suite 1 Auburn Massachusetts 01501Dialysis Stations: 16 (508) 832-3604
  • Freedom Center of Worcester4.41 miles away1 Innovation Drive Suite 110 Worcester Massachusetts 01605Dialysis Stations: 6 (508) 767-3950
  • Bio-Medical Applications of Massachusetts Inc4.68 miles away867 Grafton Street Worcester Massachusetts 01604Dialysis Stations: 16 (203) 387-9332
  • U-Mass Memorial Health Care Systems4.71 miles awayDialysis Unit 55 Lake Avenue North Rm h7-331 Worcester Massachusetts 01655Dialysis Stations: 13 (774) 442-3814
  • University Dialysis Center (Bma of Shrewsbury)5.57 miles away239-243 Boston Turnpike Road Shrewsbury Massachusetts 01545Dialysis Stations: 16 (508) 753-0886

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=225009