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The Hermitage Healthcare

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: BFeb 19: BMar 19: B-Apr 19: CMay 19: B-Jun 19: CJul 19: CAug 19: CSep 19: DJan 20: FMar 20: FApr 20: FMay 20: FJun 20: DJul 20: DAug 20: DSep 20: DOct 20: FJan 21: CFeb 21: CMar 21: CApr 21: BMay 21: BJun 21: BJul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: D
See Rating Overview
The Hermitage Healthcare's website

383 Mill Street,
Worcester MA 01602

(508) 791-8131

77.22% estimated occupancy 1

Note: The Hermitage Healthcare has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

The Hermitage Healthcare is in Worcester, Massachusetts. This nursing home is a relatively poor nursing home. A grade in this range indicates we found some red flags. If you aren't happy with this facility's overall grade, you should be able to find a better option in Worcester. The city has at least 10 other nursing homes. More information on this facility's category grades is available below. Its best category is inspections, which is addressed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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June
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October
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December
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January
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February
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March
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Facility Inspections

Grade: B-minus

While we did not rate this nursing home well overall, we want to point out its decent government inspection reports in recent years. We awarded it a somewhat respectable score of B- in this category. Our inspection scores are tied to several pieces of information found on the a nursing home's recent inspection reports. Deficiencies are an important item to look for on these reports. Severe deficiencies indicate a threat to resident safety. This facility received 2 deficiencies on its inspection report, but none were considered severe. This means that the inspectors did not deem any of the deficiencies an immediate risk to resident safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

Nurse Quality

Grade: B-minus

One of the other reasons we rated this nursing home so highly is that it received a very impressive nursing score. In that category, we awarded this facility an B-. The nursing score is based on several datapoints. The most heavily weighted variable is the quantity of hours nurses spend with residents. This facility provided just 0.3 hours of nursing care per patient per day. This is a low total compared to most facilities. Despite having low quantities of nursing care, this facility surprisingly fared better in some of the quality-based metrics we assessed. In fact, it scored well in terms of avoiding pressure ulcers and major falls.

Short-term Care Quality

Grade: B-minus

This facility was given its third best category score in the category of short-term care. We gave this facility a grade of B- in this area, which is a respectable grade. In computing our short-term care scores, we analyze the facility's skilled nursing services, such as those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The goal is to create a barometer for sizing up the rehabilitation services of different facilities. Unfortunately, this nursing home was below average in terms of its quantity of physical therapy and registered nurse hours provided to its residents based on the metrics we assessed. The question is whether this also affected quality of care. The last datapoint we looked at in this area is the percentage of residents who eventually returned home from the facility. We found that just 0 percent of this nursing home's residents returned home.

Long-term Care Quality

Grade: B-minus

The final area we scored was long-term care. We gave this facility a grade of B- in this category. In our long-term care category, we assess the quantity of care provided by a facility, along with a series of qualitative measures. One of the statistics we considered on top of nurse's aid hours is vaccinations. Fortunately, this nursing home administered the pneumonia vaccine to 96.732025 percent of its patients. This nursing home also excelled at keeping its patients out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

The Hermitage Healthcare Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In The Hermitage Healthcare, 6.44% of Patients had Pressure Ulcers

This metric tells you the percent of long-term patients who have new or worsened pressure ulcers or bed sores. We factor in this statistic in computing both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A-minus

In The Hermitage Healthcare, 3.68% of Patients had Serious Falls

This figure gauges the percent of long-term stay residents who sustained a fall resulting in severe injury. We use this statistic in computing our nursing scores.

Minimizes Urinary Tract Infections

Grade: B

In The Hermitage Healthcare, 2.42% of Patients had UTIs

This tells you the percentage of residents that suffered from a urinary tract infection. These infections are sometimes associated with insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In The Hermitage Healthcare, 19.05% of Patients use Anti-Psychotic Medication

This statistic tells you the percentage of long-term care patients which are administered antipsychotic drugs. Excessive reliance on these medications may indicate a facility is using these drugs to control patient behavior in situations where such medications aren't medically indicated. However, some nursing homes may need to rely more on these medications due to an increased number of residents suffering from dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In The Hermitage Healthcare, 18.65% of Patients use Anti-Anxiety Medication

This metric is an indication of the percent of long-term patients receiving antianxiety medications.

Managing Depression Among Residents

Grade: B

In The Hermitage Healthcare, 1.93% of Patients

This indicates the percentage of patients showing symptoms of depression.

Appropriate Vaccine Usage

Grade: B

In The Hermitage Healthcare, 91.44% of Patients

This is a measure of the percent of long-term patients who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-minus

In The Hermitage Healthcare, 15.15% Percentage of Patients

This indicates the percentage of residents who needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: C

In The Hermitage Healthcare, 17.66% Percentage of Residents

This metric tracks the percent of long-term care patients who retained mobility levels. Many would argue that mobility is vital to residents' mental and physical well-being.

Hospitalizations

Grade: B-plus

In The Hermitage Healthcare, 1.44 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-minus

In The Hermitage Healthcare, 17.66 Percentage of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: Facilitates Functional Improvement

Grade: F

In The Hermitage Healthcare, 71.35% Percentage of Resident

This tells you the percent of short-term care patients that saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Worcester, MA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Worcester, Massachusetts has 15 other nursing homes

Nearby Hospitals

  • St Vincent HospitalAcute Care Hospitals 2.82 miles away123 Summer Street Worcester Massachusetts 01608Proprietary(508) 363-5000
  • Umass Memorial Medical Center IncAcute Care Hospitals 4.8 miles away55 Lake Avenue North Worcester Massachusetts 01655Voluntary non-profit - Private(508) 334-1000
  • Harrington Memorial Hospital-1Acute Care Hospitals 16.31 miles away100 South Street Southbridge Massachusetts 01550Voluntary non-profit - Private(508) 765-9771
  • Marlborough HospitalAcute Care Hospitals 16.42 miles away157 Union Street Marlborough Massachusetts 01752Voluntary non-profit - Private(508) 481-5000
  • Milford Regional Medical CenterAcute Care Hospitals 18.48 miles away14 Prospect Street Milford Massachusetts 01757Voluntary non-profit - Other(508) 473-1190

Nearby Dialysis

  • Saint Vincent's Hospital2.46 miles awayHemodialysis Unit 123 Summer St, Suite 380 Worcester Massachusetts 01608Dialysis Stations: 12 (508) 363-9460
  • Davita Pdi Worcester2.78 miles away19 Glennie Street Suite A Worcester Massachusetts 01605CMS Rating: 5 stars Dialysis Stations: 29 (508) 421-9539
  • Davita Shrewsbury Street Dialysis3.56 miles away267 Shrewsbury Street Worcester Massachusetts 01604Dialysis Stations: 16 (774) 530-6353
  • Auburn Health LLC4.4 miles away771 South Bridge Street Suite 1 Auburn Massachusetts 01501Dialysis Stations: 16 (508) 832-3604
  • Freedom Center of Worcester4.41 miles away1 Innovation Drive Suite 110 Worcester Massachusetts 01605Dialysis Stations: 6 (508) 767-3950
  • Bio-Medical Applications of Massachusetts Inc4.68 miles away867 Grafton Street Worcester Massachusetts 01604Dialysis Stations: 16 (203) 387-9332
  • U-Mass Memorial Health Care Systems4.71 miles awayDialysis Unit 55 Lake Avenue North Rm h7-331 Worcester Massachusetts 01655Dialysis Stations: 13 (774) 442-3814
  • University Dialysis Center (Bma of Shrewsbury)5.57 miles away239-243 Boston Turnpike Road Shrewsbury Massachusetts 01545Dialysis Stations: 16 (508) 753-0886