The Harrison at Heritage
4600 Heritage Trace Parkway, Keller TX 76244 · (817) 741-9360 · 90.25% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
The Harrison at Heritage is an average-sized nursing home located in Keller, Texas. With an overall score of B+, we deemed this nursing home to be the highest scoring facility in Keller. An overall score in this range is a good indication of a quality facility. You can definitely do much worse than this nursing home. We were also pleased to find that this facility didn't have any poor grades in any of the four major categories. Additional information about its category grades can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Long-term Care Quality
On top of being a quality facility overall, this facility really fared well in our long-term care category, where it received an A. Few nursing homes fared better in this category. Nursing homes that excel in this category typically provide patients with more supervision and stay on top of routine healthcare services. On top of looking at the amount of care provided by aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility gave the vaccine to 100 percent of its patients, which is significantly higher than the average nursing home. Finally, we looked at the nursing home's number of hospitalizations. Although it had 2.28 hospitalizations per one thousand long-term resident days, its risk adjusted score was middle of the road due to it having some more complex patients.
Facility Inspections
Adding to its impressive category grades, we awarded this nursing home a grade of A for our inspections rating. We weigh several aspects of a nursing home's inspection report in computing our inspection grades. One critical factor is deficiencies. It should be noted that the severity of deficiencies is usually more meaningful than the number of deficiencies, as some of these can be relatively insignificant. This nursing home received 6 deficiencies on its inspection report, but fortunately none of the deficiencies were considered severe. This indicates that CMS didn't consider any of the deficiencies an immediate threat to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
This nursing home also was awarded a favorable short-term care grade. In fact, we awarded it an above average grade of B in this area. In calculating these short-term care grades, we quantify the facility's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. The objective is to formulate a barometer for comparing the rehabilitation services of various nursing homes. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. The last metric we considered in this category is the percentage of patients who were able to leave the nursing home and return to the community. This place fared as well as just about any facility in Texas in this area with 61.6 percent of its residents returning home. At most facilities, fewer than half of their short-term residents are able to return home.
Nurse Quality
The next category we assessed was nursing. In this area, we awarded this nursing home a solid grade of B-. This ended up being this nursing home's least impressive area. Our nursing grade weighs a variety of factors. The most heavily weighted variable is the quantity of hours nurses spent with patients. This nursing home provides 3.1 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, we also looked at several nursing quality-based metrics. Although this nursing home got dinged a bit for its nursing hours, it excelled in a few of these quality-based measures. With less than five percent of its residents sustaining pressure ulcers, it fared very well in this area. This is generally an indicator of quality nursing care. Pressure ulcers can typically be avoided by offering better nursing care, such as having a system of turning residents at least once a day.
Overall Rating Over Time
Compared to national and state averages across all facilities.
The Harrison at Heritage Quality Metrics
Minimizes Pressure Ulcers
This metric is an indication of the percentage of long-term care patients who have new or worsened pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of patients that suffered from a major fall. Falls leading to serious injuries are considered by many experts to be a measure of the quality of nursing care at a nursing home. Falls are often the result of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of residents who suffered from a urinary tract infection. These infections are linked to poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is a measure of the percentage of long-term patients receiving antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In limited cases, high levels of antipsychotic drug use may mean a facility is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This figure is an indication of the percentage of long-term care patients that were given antianxiety drugs. These drugs are generally prescribed to patients suffering from depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint measures the percentage of long-term care patients exhibiting symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that received the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living may be a sign of decline of a resident's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percent of long-term stay patients that remained mobile levels.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of hospitalizations per thousand days of patient care. Avoiding hospitalizations is critical to maintaining the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
Measures the number of times residents are rehospitalized per thousand days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of emergency room visits per 1,000 days of short-term care. There is typically a correlation between keeping patients out of the emergency room and the overall quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percentage of short-term residents that saw functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better