The Gardens at West Shore: Nursing Home OverviewSkip to content

The Gardens at West Shore

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: B-Feb 23: CMar 23: CApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
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The Gardens at West Shore's website

770 Poplar Church Road,
Camp Hill PA 17011

(717) 763-7070

59.09% estimated occupancy 1

The Gardens at West Shore is a very-large facility located in Camp Hill, Pennsylvania. This facility was given an alarming overall grade based on the data we looked at. This nursing home is about as bad as it gets. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, nursing grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Mental Health
  • Physical Therapy
  • Nutritional Counseling
  • Bariatric Care

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: D

Neither this facility's overall grade nor its category grades gave us much to write home about. Its best category is nursing, but even there it received a grade of just D. This is still a weak grade. We scrutinized the qualifications of nurses employed by the nursing home, in addition to the quantity of hours the nurses worked with patients, in calculating our score in this area. This facility averages 0.3 hours of nursing care per resident each day, which is below average. Finally, we also assessed some nursing quality measures in determining our nursing grades. This nursing home performed well in terms of avoiding pressure ulcers and major falls.

Facility Inspections

Grade: F

We also wanted to draw your attention to this nursing home's inspection rating where it received a lowly F. This typically means we found some red flags on its inspection reports. You should pay close attention to any deficiencies on a facility's inspection reports when it receives this bad of an inspection rating. We recommend you pay close attention to the level of severity of those deficiencies. This particular nursing home had 10 deficiencies by CMS. The only favorable thing we found is that none of the deficiencies were in the categories that indicate that they caused a risk to patient health or safety. Lastly, we need to draw your attention to the fact that this place received large government fines in recent years totaling more than $100,000. This generally indicates that a poor performance spanned multiple years.

Short-term Care Quality

Grade: F

Tragically, this facility received an F for its short-term care score. With our short-term care category, we try to craft a meaningful gauge for rehabilitation services. In this process, we look at a nursing home's levels of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. With its score in this category, we were not surprised to find that this facility is well below average in terms of the quantity of physical therapy and registered nurse hours offered to its patients based on the measures we looked at. Honestly, this was about what we expected here. The last measure we assessed in this category is the number of residents that ultimately returned home from the nursing home. This nursing home struggled quite a bit in this area as well, with just 4.7 percent of its residents returning home. Unfortunately, this was well below average.

Long-term Care Quality

Grade: F

The final category we assessed is long-term care. Unfortunately, we gave it a lowly F in this area, which is a rock bottom grade. Nursing homes that do not fare well in long-term care typically are not as well-staffed and are lagging in a few of the areas of routine healthcare services we assessed. After considering the amount of care provided by nurses aids and other staff, we then analyzed the facility's vaccination data. We were a bit worried that this facility vaccinated 72.61905 percent of its patients against pneumonia, which happens to be quite a few points below average. To our surprise, this facility was actually able to limit hospitalizations. With only 0.01 hospitalizations per 1,000 long-term resident days, this facility has fewer hospitalizations than most nursing homes. This is its best score in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Gardens at West Shore Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In The Gardens at West Shore, 6.86% of Patients had Pressure Ulcers

This is the percent of residents who suffered from a pressure ulcer. Pressure ulcers are damage to the skin caused by staying in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: B

In The Gardens at West Shore, 3.13% of Patients had Serious Falls

This tells you the percent of long-term residents who have experienced a fall which caused severe injury. Falls can happen for a variety of reasons, but high rates of major falls may be an indication of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: C

In The Gardens at West Shore, 3.3% of Patients had UTIs

This tells you the percentage of patients who suffered from a urinary tract infection. Urinary tract infections are considered to be a barometer of the quality of nursing care . UTI's are routinely linked to lower quality nursing care. Nevertheless, this datapoint could be skewed for certain nursing homes due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: F

In The Gardens at West Shore, 37.02% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents who were prescribed antipsychotic medications. Antipsychotic medications are given to residents for a variety of conditions, such as Alzheimer's or other dementias. Sadly, in some situations, increased usage of these drugs may indicate a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In The Gardens at West Shore, 19.02% of Patients use Anti-Anxiety Medication

This is the percent of patients prescribed antianxiety drugs. These medications are used to treat residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In The Gardens at West Shore, 3.37% of Patients

Measures the percent of long-term stay patients who are demonstrating signs of depression.

Appropriate Vaccine Usage

Grade: D

In The Gardens at West Shore, 82.18% of Patients

Measures the percentage of long-term stay residents who were administered the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines important for resident well-being.

Residents Maintain Autonomy

Grade: D

In The Gardens at West Shore, 22.9% of Patients

This metric is a measure of the percentage of long-term patients that required increased assistance with activities of daily living over time. ADL's include activities such as moving around and using the bathroom.

Ability to Keep Residents Mobile

Grade: A

In The Gardens at West Shore, 24.53% of Residents

This indicates the percent of residents who remained mobile levels over time. Preserving mobility is usually a good sign for residents' well-being.


Grade: A-minus

In The Gardens at West Shore, 0.01 Hospitalizations per 1,000 resident days

This metric tracks the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In The Gardens at West Shore, 24.53% of Residents Rehospitalized

This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B

In The Gardens at West Shore, 11.37% of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care. Staying out of the emergency room is one way to assess the well-being of patients during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: D

In The Gardens at West Shore, 67.75% of Resident

This is the percent of short-term care patients who saw functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Holy Spirit HospitalAcute Care Hospitals 0.45 miles away503 North 21st Street Camp Hill Pennsylvania 17011Voluntary non-profit - Private(717) 763-2100
  • Pennsylvania Psychiatric InstitutePsychiatric 2.3 miles away2501 North Third Street Harrisburg Pennsylvania 17110Proprietary(717) 782-4742
  • Pinnacle Health HospitalsAcute Care Hospitals 2.35 miles away409 South Second Street Harrisburg Pennsylvania 17105Voluntary non-profit - Other(717) 782-5181
  • Good Samaritan HospitalAcute Care Hospitals 13.48 miles awayFourth and Walnut Streets Lebanon Pennsylvania 17042Voluntary non-profit - Other(717) 270-7500
  • Carlisle Regional Medical CenterAcute Care Hospitals 16.72 miles away361 Alexander Spring Road Carlisle Pennsylvania 17015Proprietary(717) 249-1212

Nearby Dialysis

  • Davita West Shore1.09 miles away550 North 12th St., Suite 110 Lemoyne Pennsylvania 17043Dialysis Stations: 12 (717) 737-3272
  • Liberty Dialysis LLC - Camp Hill1.09 miles away500 N. 12th Street, Suite 300 Lemoyne Pennsylvania 17043CMS Rating: 5 stars Dialysis Stations: 17 (717) 230-1630
  • Fresenius Kidney Care - Camp Hill1.23 miles away240 Grandview Avenue, Suite 200 Camp Hill Pennsylvania 17011Dialysis Stations: 18 (717) 737-7800
  • u.s. Renal Care - Camp Hill1.6 miles away158 South 32nd Street, Suite 19 Camp Hill Pennsylvania 17011Dialysis Stations: 16 (717) 731-0506
  • Fresenius Kidney Care - Cityline2.43 miles away2601 North 3rd Street, Suite 101 Harrisburg Pennsylvania 17110Dialysis Stations: 17 (717) 909-9450
  • Bio-Medical Applications of Pennsylvania, Inc.2.63 miles away390 E. Penn Drive Enola Pennsylvania 17025Dialysis Stations: 2 (717) 732-3274
  • u.s. Renal Care Mechanicsburg5.17 miles away120 South Filbert Street Mechanicsburg Pennsylvania 17055Dialysis Stations: 15 (717) 790-6080
  • Fresenius Kidney Care - Capital Area5.2 miles away1300 Linglestown Road, 1st Floor Harrisburg Pennsylvania 17110Dialysis Stations: 21 (717) 234-8840