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The Friendly Home

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B-plus
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: A-Mar 20: A-Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: A-Oct 20: A-Nov 20: A-Jan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: A-Aug 21: A-Sep 21: A-Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: B+Aug 22: B+Sep 22: B+Oct 22: B+Nov 22: B+Jan 23: B+Feb 23: B+Mar 23: B+Apr 23: A-Jun 23: A-Jul 23: A-Aug 23: A-Sep 23: A-Oct 23: B+Nov 23: B+
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The Friendly Home's website

3156 East Avenue,
Rochester NY 14618

(585) 381-1600

109.93% estimated occupancy 1

The Friendly Home is in Rochester, New York. This city is among the most densely populated cities in the nation with has a total of 478,127 people. We awarded this nursing home an overall score of B+ which is a very respectable overall grade. As a result, it outscored most of the nursing homes in Rochester by a significant margin. This facility truly has plenty working in its favor. Fortunately, this place did not have any bad scores in any of the four major categories. Additional information about its category grades is available below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Optometry
  • Audiology
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A-plus

On top of being a great nursing home overall, it also earned A+ government inspections in recent years. Its inspections are nearly flawless. Inspection ratings are based on many items located in the a nursing home's recent inspection reports. Places that excel in this category have few deficiencies on their reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with endangerment of patients. We were not able to locate deficiency counts for this nursing home. Without the deficiency related data for this nursing home, it is difficult to evaluate it in terms of this category.

Short-term Care Quality

Grade: B-plus

This nursing home was given a strong short-term care score as well. We awarded it one of our better grades in that category with a grade of B+. Short-term care grades are vital for patients looking for rehabilitation. Rehabilitation generally utilizes more skilled nursing. This includes a broad range of nursing services, ranging from registered nurses to physical and respiratory therapists, as well as other types of therapy. Fortunately, it appear that this nursing home employs registered nurses. Not all nursing homes employs these types of nurses. On the other hand, based on the information they provided, they do not appear to employ physical therapists. Lastly, we looked at the percentage of patients who were able to return to the community from this facility. We found that 5.2 percent of this facility's patients returned home.

Nurse Quality

Grade: B

Adding to its profile, this facility also earned a grade of B for its nursing rating. This is a well above average score in this category. Our nursing category weighs several subcategories, many of which are associated with nursing hours. This facility provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can frequently be avoided if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: B-minus

The next area we looked at is long-term care. We gave this facility a solid grade in this category, with a B-. Although this isn't as favorable as several of its other scores, it is still not a bad grade. For prospective patients in need of a permanent place to live rather than rehabilitation, long-term care is an important category. Once we concluded our assessment of the quantity of nursing care, we then looked at the nursing home's vaccination statistics. We were optimistic to find that this facility vaccinated 99.34747 percent of its patients for pneumonia. Lastly, this facility was also able to limit hospitalizations. Indeed, it had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Friendly Home Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In The Friendly Home, 8.61% of Patients had Pressure Ulcers

This is the percentage of residents who suffered from a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care at a nursing home. Pressure ulcers, also referred to as bed sores, are often caused by residents not being moved frequently enough.

Minimizes Serious Falls

Grade: D

In The Friendly Home, 7.01% of Patients had Serious Falls

This is the percentage of patients that have had a fall which caused severe injury.

Minimizes Urinary Tract Infections

Grade: B-plus

In The Friendly Home, 0.99% of Patients had UTIs

This indicates the percent of residents that have had a urinary tract infection. Urinary tract infections are routinely the result of nursing homes with worse hygiene protocols. Closer supervision minimizes the number likelihood of residents sustaining infections. Note that this datapoint is affected by by the fact that nursing homes have different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In The Friendly Home, 12.44% of Patients use Anti-Psychotic Medication

This indicates the percent of patients given antipsychotic medications. These medications may be used for treating several medical conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In The Friendly Home, 3.5% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were prescribed antianxiety medications. Antianxiety drugs are prescribed to patients experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B-plus

In The Friendly Home, 1.88% of Patients

This datapoint measures the percent of long-term residents exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: A

In The Friendly Home, 99.67% of Patients

This is the percent of patients who were administered the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B

In The Friendly Home, 15.37% of Patients

This is the percentage of patients who needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A

In The Friendly Home, 29.06% of Residents

This is a measure of the percentage of long-term stay patients who were able to retain mobility.

Hospitalizations

Grade: A-plus

In The Friendly Home, 0.31 Hospitalizations per 1,000 resident days

This metric tracks the number of times residents are hospitalized per thousand days of patient care. Avoiding hospitalizations is key to the physical well-being of nursing home residents.

Short-term Care: Rehospitalizations

Grade: D

In The Friendly Home, 29.06% of Residents Rehospitalized

Measures the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A-minus

In The Friendly Home, 8.97% of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is generally a correlation between having fewer emergency room visits and the quality of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In The Friendly Home, 74.59% of Resident

This metric measures the percentage of short-term residents who saw functional improvements, such as with activities of daily living. Some experts argue that this is a measure of a nursing home's rehabilitation services.

Scores for Rochester, NY

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A

Looking for more options? Rochester, New York has 21 other nursing homes

Nearby Hospitals

  • Highland HospitalAcute Care Hospitals 4.06 miles away1000 South Avenue Rochester New York 14620Voluntary non-profit - Private(585) 341-6736
  • Strong Memorial HospitalAcute Care Hospitals 4.82 miles away601 Elmwood Ave Rochester New York 14642Voluntary non-profit - Private(585) 275-2121
  • Rochester General HospitalAcute Care Hospitals 5.41 miles away1425 Portland Avenue Rochester New York 14621Voluntary non-profit - Private(585) 922-4000
  • Unity Hospital of RochesterAcute Care Hospitals 9.78 miles away1555 Long Pond Road Rochester New York 14626Voluntary non-profit - Private(585) 723-7000

Nearby Dialysis

  • Knickerbocker Dialysis, Inc.1.74 miles away445 West Commercial Street East Rochester New York 14445Dialysis Stations: 17 (585) 218-0517
  • Freedom Center of Rochester3.22 miles away100 Meridian Centre Rochester New York 14618Dialysis Stations: 1 (585) 241-9783
  • Strong Health Dialysis-Clinton Crossings3.55 miles away2400 South Clinton Avenue Building F Rochester New York 14618CMS Rating: 2 stars Dialysis Stations: 30 (585) 461-0770
  • Fms-Monroe Community Dialysis4.54 miles away435 East Henrietta Road Hope Bldg Rochester New York 14620Dialysis Stations: 16 (585) 292-0076
  • University of Rochester4.82 miles away601 Elmwood Ave Rochester New York 14642Dialysis Stations: 2 (585) 275-2829
  • Rochester General Hospital - Bay Creek Dialysis Center4.99 miles away2010 Empire Boulevard Webster New York 14580CMS Rating: 5 stars Dialysis Stations: 21 (585) 922-0580
  • New York Dialysis Services, Inc.5.49 miles away2613 West Henrietta Road Rochester New York 14623CMS Rating: 2 stars Dialysis Stations: 36 (585) 273-7600
  • Unity Hospital of Rochester - St. Mary's5.69 miles away89 Genesee Street St. Mary's Campus Dialysis Rochester New York 14611Dialysis Stations: 21 (585) 368-3934

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=335476