The Elms Center: Nursing Home OverviewSkip to content

The Elms Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: A-minus
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The Elms Center's website

71 Elm Street,
Milford NH 03055

(603) 673-2907

96.15% estimated occupancy 1

The Elms Center is in Milford, New Hampshire. The city has a population of 15,086 people. This facility received an A- overall, which is one of the most impressive ratings that we offer. A grade of this caliber requires top-notch marks across the board. Based on our assessment, this nursing home is just about as as good as it gets. As you can find below, this nursing home also performed well in our category ratings. It would be hard to poke holes in this facility's profile.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Mental Health
  • Physical Therapy
  • Nutritional Counseling
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Colostomy Care
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

One of the many reasons this turned out to be a quality nursing home is that it earned an A+ in our inspections category. This is as good as it gets in this category. Our inspection scores are based on several datapoints found on the a nursing home's recent inspection reports. Places that receive favorable grades in this category tend to have few deficiencies on those reports. Most importantly, these nursing homes should not have any severe deficiencies which are associated with risks to patient safety. Fortunately, although this nursing home had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are ones labeled as categories G through L. This means that the inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

Among its many high-end grades, this nursing home was given first-rate long-term care score. In fact, we gave it a grade of A- in that category. When facilities receive a score in this range in long-term care it generally means it's well-staffed and is an overall good place to reside on a permanent basis. On top of considering the amount of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. This facility vaccinated 96.79144 percent of its residents. Vaccines are critical to keeping residents healthy. Lastly, this facility was able to limit hospitalizations. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Nurse Quality

Grade: A-minus

This nursing home also received a very impressive nursing grade. In that area, we awarded this facility a grade of A-. When computing a nursing home's nursing rating, we assess the number of hours nurses spend with patients and the level of licensure of those nurses. This nursing home provides 0.3 hours of nursing care per resident per day. Lastly, we also assessed some nursing quality measures in determining our nursing grades. This place performed very well when it comes to avoiding major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Short-term Care Quality

Grade: B

The next category we assessed proved to be this nursing home's poorest area. Nevertheless, even its lowest point would likely be a highlight for most facilities. In fact, we awarded it an above average grade of B in our short-term care category. Our short-term care grades are vital for individuals looking for rehabilitation. Rehabilitation usually utilizes more skilled nursing services. Skilled nursing means a vast spectrum of services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Fortunately, it appear that this nursing home employs registered nurses. Not every facility employs these types of nurses. However, according to the information this nursing home provided, it does not look like the facility employs physical therapists. The final item we looked at in this category is the number of patients who were able to leave the facility and return home. We discovered that 5.3 percent of this nursing home's residents returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Elms Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-plus

In The Elms Center, 2.47% of Patients had Pressure Ulcers

This tells you the percent of patients who sustained a pressure ulcer. Pressure ulcers are considered by many experts to be a measure of the quality of nursing care . Pressure ulcers, also called bed sores, are routinely the result of residents staying in one position for too long.

Minimizes Serious Falls

Grade: B-minus

In The Elms Center, 3.74% of Patients had Serious Falls

This datapoint is an indication of the percent of long-term stay residents that had a fall which caused serious injury. Falls can happen for a variety of reasons, but excessive numbers of falls could be an indication of poor nursing care.

Minimizes Urinary Tract Infections

Grade: B

In The Elms Center, 1.85% of Patients had UTIs

This is the percent of patients who sustained a urinary tract infection. UTI's are often associated with nursing homes with worse hygiene protocols. Additional nurse staffing limits the number likelihood of residents sustaining infections. We want to point out that this datapoint is affected by by the fact that nursing homes have incongruent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In The Elms Center, 19.19% of Patients use Anti-Psychotic Medication

This statistic is an indication of the percentage of long-term stay residents who were given antipsychotic drugs. High levels of antipsychotic drug use may mean that a nursing home is using these drugs to subdue residents in situations where such drugs are not medically required. Nevertheless, some facilities may need to rely on these medications due to an increased number of patients suffering from cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In The Elms Center, 21.11% of Patients use Anti-Anxiety Medication

This tells you the percent of patients given antianxiety drugs. Antianxiety drugs are prescribed to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B-plus

In The Elms Center, 1.67% of Patients

This indicates the percent of patients demonstrating signs of depression. Increased levels of depression could indicate worse patient care.

Appropriate Vaccine Usage

Grade: B

In The Elms Center, 97.88% of Patients

This is a measure of the percent of long-term care patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: F

In The Elms Center, 30.81% of Patients

This is the percentage of patients that needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-plus

In The Elms Center, 30.76% of Residents

This metric is a measure of the percent of long-term residents who maintained mobility. Some would argue that mobility is critical to patients health.

Hospitalizations

Grade: B-plus

In The Elms Center, 0.01 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per thousand days of care.

Short-term Care: Rehospitalizations

Grade: F

In The Elms Center, 30.76% of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term patient care. Keeping residents out of the hospital during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: A

In The Elms Center, 6.76% of Patients

This is the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In The Elms Center, 78.77% of Resident

This metric measures the percentage of short-term residents that experienced functional improvements, such as with activities of daily living. Many would argue that this is a reliable measure of a nursing home's rehabilitation performance.

Nearby Hospitals

  • St Joseph HospitalAcute Care Hospitals 10.6 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000
  • Southern Nh Medical CenterAcute Care Hospitals 11.18 miles away8 Prospect Street Nashua New Hampshire 03060Voluntary non-profit - Private(603) 577-2000
  • Catholic Medical CenterAcute Care Hospitals 14.34 miles away100 Mcgregor Street Manchester New Hampshire 03102Voluntary non-profit - Private(603) 668-3545
  • Monadnock Community HospitalCritical Access Hospitals 14.52 miles away452 Old Street Road Peterborough New Hampshire 03458Proprietary(603) 924-7191
  • Elliot HospitalAcute Care Hospitals 15.23 miles away1 Elliot Way Manchester New Hampshire 03103Voluntary non-profit - Private(603) 669-5300
  • Parkland Medical CenterAcute Care Hospitals 17.24 miles away1 Parkland Drive Derry New Hampshire 03038Proprietary(603) 421-2100
  • Nashoba Valley Medical CenterAcute Care Hospitals 18.57 miles away200 Groton Road Ayer Massachusetts 01432Proprietary(978) 784-9000

Nearby Dialysis

  • Fresenius Medical Care Southern Nh Dialysis Center1.91 miles away586 Nashua St Unit #20 Milford New Hampshire 03055Dialysis Stations: 13 (603) 672-6678
  • Bio-Medical Applications of New Hampshire, Inc.8.15 miles away20 Cotton Road Suite 200 Nashua New Hampshire 03063Dialysis Stations: 21 (603) 577-4547
  • Davita Nashua Dialysis11.19 miles away38 Tyler Street Nashua New Hampshire 03061CMS Rating: 4 stars Dialysis Stations: 22 (603) 598-1665
  • Bedford Dialysis Davita11.43 miles away15 Constitution Dr, Suite 1c Bedford New Hampshire 03110Dialysis Stations: 13 (603) 471-1904
  • Fresenius Medical Care Londonderry13.04 miles away1f Common Drive Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 434-4517
  • Davita Derry Dialysis13.04 miles away1 Action Blvd suite2 Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 421-9724
  • Davita Manchester Dialysis14.88 miles away903 Hanover Street Manchester New Hampshire 03104Dialysis Stations: 10 (603) 621-4903
  • Manchester Kidney Center15.3 miles away1750 Elm Street Suite 100 Manchester New Hampshire 03103CMS Rating: 3 stars Dialysis Stations: 20 (603) 647-4042