The Concierge is an average-sized facility in Houston, Texas. It looks like this is a fine nursing home. We awarded it an overall grade of B, which is a quality score. We found this facility to be better than most of the nursing homes in Houston, which has a city grade of B-. This place's strong profile was highlighted by its nursing grade, which we will address in the next paragraph.
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The Concierge
- Nursing Home
Updated Apr 1, 2023 by Nick Reese
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Partnership
- Offers Hospice
- Offers Post-Acute Care
- Offers Inpatient Rehab
Specialized Services
- Personal Care
- Home Making
- Speech Therapy
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Tracheotomy Care
- Physical Therapy
- Respiratory Therapy
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Orthopedic Rehabilitation
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Registered Staff Hours
Nurse Quality
In addition to being a quality nursing home overall, this nursing home really excelled in nursing, where it received an A. Few nursing homes performed better in this area. When determining a nursing home's nursing rating, we assess the amount of time nurses are seeing patients and the skill levels of the nurses. This facility provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can many times be avoided if more nurses aids and better safety protocols are in place.
Short-term Care Quality
Another quality feature for this nursing home is that it received an above average short-term care grade. In fact, this turned out to be its second best category score. In that category, we gave this facility a B+. In the category of short-term care, we endeavor to qualify measures of a nursing home's rehabilitation. We analyze a facility's skilled nursing services, such as those performed by registered nurses and physical, occupational and other therapists. Fortunately, it looks like this nursing home employs registered nurses. Not every facility employs these skilled professionals. However, according to the data they provided, they do not appear to employ physical therapists. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that 5.5 percent of this facility's patients returned home.
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Facility Inspections
Another area of strength for this facility is in inspections. In fact, inspections proved to be one of its best categories. In that category, we awarded this nursing home a B. We weigh several aspects of a nursing home's inspection report in determining these inspection ratings. One critical factor is health deficiencies. You should keep in mind that the severity of deficiencies is arguably more meaningful than the number of deficiencies, as some end up being quite insignificant. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Even some of the best nursing homes receive an occasional ding on their inspection report.
Long-term Care Quality
The final area we assessed is long-term care. We gave this facility a grade of D for long-term care, making this the nursing home's weakest area. When nursing homes receive this type of score in this category it is a bad sign for resident care and it may mean that the place is not as well-staffed. On top of looking at the amount of care provided by aids and other staff, we analyzed the percentage of residents vaccinated for pneumonia. We were a bit concerned this facility gave the vaccine to only 82.35294 percent of its residents. To our surprise, this place actually fared well at keeping its residents out of the hospital. It had only 0 hospitalizations per 1,000 long-term resident days. This is its best feature in this category.
Rating Over Time
Compared to national and state averages across all facilities.
The Concierge Quality Metrics
Minimizes Pressure Ulcers
In The Concierge, 7.17% of Patients had Pressure Ulcers
This tells you the percentage of patients that suffered from a pressure ulcer. Pressure ulcers, also called bed sores, are routinely the result of patients staying in one position for too long. Better nursing care can reduce the percentage of residents in a nursing home who sustain pressure ulcers.
Minimizes Serious Falls
In The Concierge, 3.38% of Patients had Serious Falls
This measures the percent of long-term residents who sustained a fall resulting in major injury. Falls can happen for a variety of reasons, but high rates of major falls could be a sign of lower levels of patient supervision.
Minimizes Urinary Tract Infections
In The Concierge, 1.52% of Patients had UTIs
This indicates the percentage of residents that have had a urinary tract infection. UTI's are routinely associated with worse hygiene protocols. Closer supervision limits the number of UTI's sustained by residents in a nursing home. Note that this datapoint is sometimes skewed by the fact that facilities have varying reporting standards for urinary tract infections.
Appropriately Uses Anti-Psychotic Medication
In The Concierge, 10.14% of Patients use Anti-Psychotic Medication
This datapoint measures the percentage of long-term patients which are prescribed antipsychotic drugs. High levels of antipsychotic drug use may mean that a facility is using these drugs to subdue residents in situations where such drugs aren't medically required. However, some nursing homes need to rely on these medications due to having more patients with dementia.
Appropriately Uses Anti-Anxiety Medication
In The Concierge, 22.67% of Patients use Anti-Anxiety Medication
This datapoint is a measure of the percentage of long-term residents taking antianxiety drugs.
Managing Depression Among Residents
In The Concierge, 4.84% of Patients
This tells you the percent of residents who are exhibiting symptoms of depression. Increased rates of depression may be an indicator a less hospitable environment.
Appropriate Vaccine Usage
In The Concierge, 93.69% of Patients
This tells you the percentage of patients that were administered the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.
Residents Maintain Autonomy
In The Concierge, 17.58% Percentage of Patients
This indicates the percent of patients that needed more assistance with activities of daily living over time.
Ability to Keep Residents Mobile
In The Concierge, 13.47% Percentage of Residents
This metric is a measure of the percent of long-term stay patients who retained mobility levels.
Short-term Care: Rehospitalizations
In The Concierge, 13.47 Percentage of Residents Rehospitalized
This datapoint is a measure of the number of times residents are rehospitalized per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is critical to restoring the physical well-being of residents.
Short-term Care: ER Visits
In The Concierge, 11.91 Percentage of Patients
This is the number of times residents are sent to the emergency room per 1,000 days of short-term care.
Short-term Care: Facilitates Functional Improvement
In The Concierge, 66.29% Percentage of Resident
This datapoint is a measure of the percentage of short-term stay patients who experienced functional improvements.
Scores for Houston, TX
- Overall Rating has a grade of B-minus
- Nurse Rating has a grade of B-minus
- Long-term Care Rating has a grade of B-minus
- Short-term Care Rating has a grade of B-minus
- Inspection Rating has a grade of A-minus
Looking for more options? Houston, Texas has 24 other nursing homes
Nearby Hospitals
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- Houston Methodist West HospitalAcute Care Hospitals 5.4 miles away18500 Katy Freeway Houston Texas 77094Voluntary non-profit - Private(832) 522-1000
- Memorial Hermann Memorial City Medical CenterAcute Care Hospitals 5.56 miles away921 Gessner Houston Texas 77024Voluntary non-profit - Private(713) 242-3000
- Westpark Springs LLCPsychiatric 8.87 miles away6902 S Peek Road Richmond Texas 77407Voluntary non-profit - Other(832) 535-2770
- St Luke's Sugar Land HospitalAcute Care Hospitals 9.28 miles away1317 Lake Pointe Parkway Sugar Land Texas 77478Voluntary non-profit - Private(281) 637-7000
- Memorial Hermann Katy HospitalAcute Care Hospitals 10.26 miles away23900 Katy Freeway Katy Texas 77494Voluntary non-profit - Private(281) 392-1111
- Houston Methodist Sugarland HospitalAcute Care Hospitals 10.28 miles away16655 Southwest Freeway Sugar Land Texas 77479Voluntary non-profit - Private(281) 274-8000
- Sugar Land Surgical Hospital LlpAcute Care Hospitals 10.3 miles away16906 Southwest Freeway Sugar Land Texas 77479Physician(281) 243-1000
Nearby Dialysis
- Westminster Dialysis1.19 miles away12121 Westheimer Rd Ste 138 Houston Texas 77077Dialysis Stations: 24 (281) 493-9046
- West Oaks Dialysis Center1.68 miles away14800 Westheimer Road Suite A Houston Texas 77082Dialysis Stations: 12 (281) 752-5469
- West Point Dialysis1.84 miles away12051 Westpark Drive Suite 100 Houston Texas 77082CMS Rating: 3 stars Dialysis Stations: 16 (281) 920-4892
- Bannack Dialysis, LLC2.08 miles away12606 West Park Drive Houston Texas 77082Dialysis Stations: 20 (281) 679-1848
- Fresenius Medical Care Mission Bend3.37 miles away6886 Highway 6 South Houston Texas 77083Dialysis Stations: 16 (281) 568-0440
- Davita - Memorial Dialysis Center3.61 miles away11621 Katy Freeway Houston Texas 77079CMS Rating: 4 stars Dialysis Stations: 26 (281) 558-5702
- Dsi Chinatown Hemodialysis, LLC5.01 miles away7329 W Houston Parkway S, Suite 101b Houston Texas 77072Dialysis Stations: 13 (713) 773-2124
- Dsi Chinatown Home, LLC5.01 miles away7329 W Houston Parkway S Suite 101b Houston Texas 77072Dialysis Stations: 4 (713) 773-2124