The Palms at Orlando: Nursing Home OverviewSkip to content

The Palms at Orlando

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: A-Feb 19: A-Mar 19: AApr 19: B+May 19: B+Jun 19: B+Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: B+Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: AOct 20: ANov 20: AJan 21: AFeb 21: AMar 21: AApr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: A-Nov 21: AJan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: ASep 22: AOct 22: A-Nov 22: A-Jan 23: CFeb 23: CMar 23: CApr 23: DJun 23: DJul 23: DAug 23: DSep 23: DOct 23: DNov 23: D
See Rating Overview
The Palms at Orlando's website

1730 Lucerne Terrace,
Orlando FL 32806

(407) 423-1612

81.04% estimated occupancy 1

The Palms at Orlando turns out to be one of a multitude of available nursing homes at your disposal in Orlando, Florida. This is a well below average facility, with an overall grade of D. This is not the worse place we graded, however, we'd still be very reluctant to recommend it. We would not blame you if you're ready to stop reading and find another nursing home. However, if you want to learn more about this place's category grades, short-term care grades are discussed in the next paragraph.

Get pricing and details on Orlando senior living options.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Corporation
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Speech Therapy
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Colostomy Care
  • Catheter Care

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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February
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Short-term Care Quality

Grade: B-minus

Although we did not have many favorable things to say about this place's overall score, it received a respectable short-term care grade of B-. This spared its profile to some extent. In calculating our short-term care grades, we analyze the nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other highly skilled individuals. This grade is more often than not a fair assessment of a facility's ability to rehabilitate patients. Unfortunately, we found that this place provided fewer registered nurse and physical therapist hours per resident than most other facilities. The last item we assessed in this area is the number of residents who were able to leave the nursing home and return home. We discovered that just 5.3 percent of this facility's residents were able to return home, which is actually below average.

Long-term Care Quality

Grade: C

This facility's next most favorable category is its long-term care grade, where it was given a grade of C. In calculating our long-term care scores, we analyze the assistance with daily living received by a nursing home's patients. One of the datapoints we considered after nurse's aid hours was vaccinations. Thankfully, this nursing home administered the pneumonia vaccination to 100 percent of its patients. Lastly, this nursing home was also able to limit hospitalizations. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Facility Inspections

Grade: C

This facility earned slightly below average government inspections in recent years. We awarded them a C in this category. Inspection scores are tied to several pieces of information found on the a nursing home's recent inspection reports. Deficiencies are a key item to look for on these inspections. Severe deficiencies indicate a threat to the well being of residents. This nursing home was hit with 3 deficiencies on its government inspection report, but we were relieved to find that none were in categories G through L. This tells you that this facility avoided the more serious categories of deficiencies. Unfortunately, we also need to draw your attention to the fact that this facility received significant government fines in recent years.

Nurse Quality

Grade: D

The last area we graded was nursing, which proved to be a low point for this facility. We awarded this facility a grade of D for the area of nursing. Nursing scores are heavily correlated with levels of nurse staffing. With only 0.3 hours of nursing care per patient daily, this nursing home's nurse staffing levels were quite a bit below average. Unfortunately, this place also had abysmal marks in some of the quality-based measures to go along with its weak nursing hour totals. We looked at the percent of patients experiencing pressure ulcers and we were very disappointed. This place was at approximately 1.5 times the national average in this statistic.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Palms at Orlando Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In The Palms at Orlando, 11.87% of Patients had Pressure Ulcers

This is the percentage of patients who have had a pressure ulcer. Pressure ulcers are considered to be a measure of the quality of nursing care . Pressure ulcers, which are also referred to as bed sores, are routinely the result of patients not being moved frequently enough.

Minimizes Serious Falls

Grade: A-minus

In The Palms at Orlando, 2.1% of Patients had Serious Falls

This figure indicates the percentage of long-term stay residents that had a fall which caused serious injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries could be an indication of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In The Palms at Orlando, 1.3% of Patients had UTIs

This indicates the percent of residents who have had a urinary tract infection. UTI's are considered by many in the nursing home industry to be a barometer of the quality of nursing care at a nursing home. UTI's are routinely the result of poor nursing care. Nevertheless, this statistic can be skewed for certain nursing homes due to varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In The Palms at Orlando, 5.16% of Patients use Anti-Psychotic Medication

This statistic is an indication of the percent of long-term stay residents receiving antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to confirm these medications are being used only where medically required. In some situations, increased usage of these drugs may indicate a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In The Palms at Orlando, 18.89% of Patients use Anti-Anxiety Medication

This is the percent of residents prescribed antianxiety drugs. These medications are prescribed to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A-minus

In The Palms at Orlando, 0.49% of Patients

This datapoint measures the percentage of long-term care patients showing symptoms of depression. Some argue that this is a reliable measure of resident quality of life.

Appropriate Vaccine Usage

Grade: A

In The Palms at Orlando, 99.69% of Patients

This is a measure of the percentage of long-term patients that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: A-plus

In The Palms at Orlando, 5.38% of Patients

This is the percentage of residents that required more assistance with activities of daily living over time. High levels of needing for assistance with activities of daily living could indicate the erosion of a resident's medical condition.

Ability to Keep Residents Mobile

Grade: F

In The Palms at Orlando, 3.48% of Residents

This indicates the percent of residents who remained mobile levels over time. Preserving mobility can be a great sign for residents' well-being.

Hospitalizations

Grade: A-minus

In The Palms at Orlando, 0.04 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-plus

In The Palms at Orlando, 3.48% of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: C

In The Palms at Orlando, 15.34% of Patients

This is the number of emergency room visits per thousand days of short-term patient care. There is generally a correlation between reduced emergency room visits and the quality of care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In The Palms at Orlando, 92.68% of Resident

This indicates the percent of short-term residents that experienced functional improvements, such as with activities of daily living. Higher levels of independence with ADL's generally correlates with better rehabilitation.

Scores for Orlando, FL

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Orlando, Florida has 19 other nursing homes

Nearby Hospitals

  • Orlando Health Orlando Regional Medical CenterAcute Care Hospitals 0.38 miles away52 W Underwood St Orlando Florida 32806Voluntary non-profit - Private(321) 843-8000
  • Adventhealth OrlandoAcute Care Hospitals 3.63 miles away601 E Rollins St Orlando Florida 32803Voluntary non-profit - Private(407) 303-1976
  • Health CentralAcute Care Hospitals 9.09 miles away10000 W Colonial Dr Ocoee Florida 34761Government - State(407) 296-1820
  • Nemours Children's HospitalChildrens 11.69 miles away13535 Nemours Pkwy Orlando Florida 32827Voluntary non-profit - Private(407) 567-4000
  • Oviedo Medical CenterAcute Care Hospitals 13.31 miles away8300 Red Bug Lake Rd Oviedo Florida 32765Proprietary(407) 890-2100
  • Osceola Regional Medical CenterAcute Care Hospitals 15.36 miles away700 West Oak Street Kissimmee Florida 34741Proprietary(407) 846-2266
  • St Cloud Regional Medical CenterAcute Care Hospitals 19.59 miles away2906 17th Street Saint Cloud Florida 34769Proprietary(407) 498-3432

Nearby Dialysis

  • Hewell Kids Kidney Center at Orlando Health0.13 miles away92 W Miller Street Orlando Florida 32806Dialysis Stations: 5 (321) 841-7970
  • Orlando Home Training Dialysis0.23 miles away116 Sturtevant St Ste 2 Orlando Florida 32806Dialysis Stations: 4 (407) 849-1567
  • Orlando Dialysis0.23 miles away116 Sturtevant St Orlando Florida 32806CMS Rating: 3 stars Dialysis Stations: 23 (407) 426-9212
  • Central Florida Kidney Centers Inc0.78 miles away203 Ernestine Street Orlando Florida 32801CMS Rating: 3 stars Dialysis Stations: 40 (407) 843-6110
  • West Orange Orlando Dialysis Center LLC3.74 miles away828 Mercy Drive Suite 2 Orlando Florida 32808Dialysis Stations: 16 (321) 710-0352
  • Florida Hospital Esrd3.75 miles away601 E Rollins St Orlando Florida 32803Dialysis Stations: 12 (407) 303-1985
  • Central Florida Kidney Center - Vineland3.77 miles away4407 Vineland Rd Suite d2 Orlando Florida 32811Dialysis Stations: 16 (407) 425-4415
  • Central Orlando Dialysis3.95 miles away2548 N Orange Blossom Trail #400 Orlando Florida 32804CMS Rating: 5 stars Dialysis Stations: 24 (407) 246-5081