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Symphony of South Shore

  • Nursing Home
  • Contracted Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMar 19: FApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: F
See Rating Overview
Symphony of South Shore's website

2425 East 71st Street,
Chicago IL 60649

(773) 721-5000

71.77% estimated occupancy 1

Symphony of South Shore is located in Chicago, Illinois. This city is one of the most populated metropolitan areas in the nation with has 2,680,484 people. This facility was given an overall score of F. This place is about as bad as it gets. We would not blame you if you're ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, inspection grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Individual
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • Amputee Recovery
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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May
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June
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August
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September
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October
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November
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December
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January
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February
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March
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Facility Inspections

Grade: D

On top of receiving a bad overall score, we also awarded this nursing home poor scores in each of the categories. It only received a D for its inspections rating, which was its top area. Inspection ratings factor in many items found on the nursing home's inspection reports. If you see too many deficiencies on the inspection reports, this is typically the worst sign. Severe deficiencies indicate a risk to resident safety. This particular nursing home was hit with 10 deficiencies on its inspection report. The only positive thing we can say is that none of the deficiencies were in the categories that indicate they created a risk to resident safety or health. Lastly, we want to draw your attention to the fact that this place was assessed significant government fines of over $100,000. This often signifies that a poor performance spanned more than one year.

Long-term Care Quality

Grade: F

We also wanted to note this nursing home's rock-bottom long-term care grade where it received an F. For long-term care residents, the nursing home's primary goal is to maintain residents' quality of life and keep them safe. Once we assessed the volume of care provided by aids and other staff, we then looked at the facility's vaccination record. This nursing home vaccinated 99.68603 percent of its patients against pneumonia, which is better than the vast majority of nursing homes. Surprisingly, this nursing home was able to limit hospitalizations. With just 0.02 hospitalizations per one thousand long-term resident days, this nursing home has fewer hospitalizations than the majority of nursing homes. Sadly, some of its other scores in this category were not as favorable as these.

Short-term Care Quality

Grade: F

In addition, we gave this facility a rock-bottom F in the area of short-term care. Short-term care scores are important for patients looking for rehabilitation. Rehabilitation generally requires higher levels of skilled nursing. Skilled nursing includes a vast scope of nursing services, spanning from registered nurses to physical and respiratory therapists, as well as other forms of therapy. Not surprisingly, we learned that this nursing home provides significantly less registered nurse and physical therapist hours per resident than the typical nursing home. Finally, we assessed the number of patients who ultimately returned home from this facility. This facility didn't fare well here either. In fact, we found that just 4.8 percent of this facility's residents were able to return home. This figure was quite a bit off the national average.

Nurse Quality

Grade: F

The last category we rated was nursing. We gave it an F for this area, which is a bottom of the barrel grade. There are many factors within this grade. Most of the factors reflect levels of nurse staffing. This nursing home offered a meager 0.2 hours of nursing care per resident daily. This is well below average. Finally, we also looked at some nursing quality measures in calculating our nursing scores. This facility fared well in terms of avoiding pressure ulcers and major falls. Many consider these statistics to be reliable measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Symphony of South Shore Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Symphony of South Shore, 8.73% of Patients had Pressure Ulcers

This tells you the percent of residents who sustained a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care . Pressure ulcers, also called bed sores, are often caused by residents not being moved frequently enough.

Minimizes Serious Falls

Grade: C

In Symphony of South Shore, 3.45% of Patients had Serious Falls

This indicates the percentage of long-term residents who sustained a fall which resulted in serious injury. We use this statistic in calculating nursing grades.

Minimizes Urinary Tract Infections

Grade: A+

In Symphony of South Shore, 2.6% of Patients had UTIs

This tells you the percentage of patients that sustained a urinary tract infection. These infections are sometimes associated with poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Symphony of South Shore, 18.11% of Patients use Anti-Psychotic Medication

This is the percent of residents prescribed antipsychotic medications. Antipsychotic drugs are administered to patients for a variety of medical conditions, such as Alzheimer's or other dementias. Unfortunately, in limited cases, increased usage of these drugs may indicate a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Symphony of South Shore, 19.04% of Patients use Anti-Anxiety Medication

This metric indicates the percent of long-term residents who were prescribed antianxiety drugs. These medications are generally used to treat patients experiencing depression and anxiety.

Managing Depression Among Residents

Grade: F

In Symphony of South Shore, 30.45% of Patients

Measures the percentage of long-term stay patients showing symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In Symphony of South Shore, 87.4% of Patients

This metric measures the percent of long-term stay residents who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-plus

In Symphony of South Shore, 13.9% Percentage of Patients

This indicates the percent of residents who required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-minus

In Symphony of South Shore, 17.56% Percentage of Residents

This datapoint is a measure of the percent of long-term care patients that maintained mobility.

Hospitalizations

Grade: C

In Symphony of South Shore, 1.66 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Symphony of South Shore, 17.56 Percentage of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per thousand days of short-term care. Avoiding rehospitalizations during rehabilitation is critical to restoring the physical well-being of patients.

Short-term Care: ER Visits

Grade: B

In Symphony of South Shore, 11.82 Percentage of Patients

This tells you the number of emergency room visits per thousand days of short-term patient care. There is generally a correlation between staying out of the emergency room and the overall quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Symphony of South Shore, 71.65% Percentage of Resident

Measures the percentage of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some argue this is a reliable measure of rehabilitation services.

Scores for Chicago, IL

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B

Looking for more options? Chicago, Illinois has 80 other nursing homes

Nearby Hospitals

  • South Shore HospitalAcute Care Hospitals 1.18 miles away8012 South Crandon Avenue Chicago Illinois 60617Voluntary non-profit - Private(773) 356-5000
  • Jackson Park HospitalAcute Care Hospitals 1.25 miles away7531 S Stony Island Ave Chicago Illinois 60649Voluntary non-profit - Private(773) 947-7500
  • The University of Chicago Medical CenterAcute Care Hospitals 2.55 miles away5841 South Maryland Chicago Illinois 60637Voluntary non-profit - Private(773) 702-1000
  • Advocate Trinity HospitalAcute Care Hospitals 2.78 miles away2320 E 93rd St Chicago Illinois 60617Voluntary non-profit - Other(773) 967-5002
  • Provident Hospital of ChicagoAcute Care Hospitals 3.54 miles away500 E 51st St Chicago Illinois 60615Government - Local(312) 572-2000
  • St Bernard HospitalAcute Care Hospitals 3.61 miles away326 W 64th St Chicago Illinois 60621Voluntary non-profit - Private(773) 962-3900
  • Roseland Community HospitalAcute Care Hospitals 5.98 miles away45 W 111th Street Chicago Illinois 60628Voluntary non-profit - Other(773) 995-3000
  • Mercy Hospital and Medical CenterAcute Care Hospitals 6.34 miles away2525 S Michigan Ave Chicago Illinois 60616Voluntary non-profit - Private(312) 567-2000

Nearby Dialysis

  • Fmc - South Shore1 miles away2420 East 79th St Chicago Illinois 60649Dialysis Stations: 16 (773) 374-9002
  • Fmc - Jackson Park Dialysis Center1.23 miles away7531 South Stony Island Chicago Illinois 60649Dialysis Stations: 24 (773) 947-7510
  • Davita - Stony Island Dialysis2.04 miles away8725 South Stony Island Ave Chicago Illinois 60617CMS Rating: 2 stars Dialysis Stations: 24 (773) 221-7320
  • Davita - Grand Crossing Dialysis2.12 miles away7319 S. Cottage Grove Ave. Chicago Illinois 60619CMS Rating: 3 stars Dialysis Stations: 12 (773) 783-3491
  • Fmc - South Chicago2.71 miles away9200 S. South Chicago Ave. Chicago Illinois 60617CMS Rating: 4 stars Dialysis Stations: 36 (773) 734-7433
  • Davita Park Manor Dialysis3.04 miles away9505 S. Colfax Avenue Chicago Illinois 60617Dialysis Stations: 16 (773) 978-5237
  • Fmc - Greenwood Avenue Dialysis Center3.13 miles away1111 East 87th Street, Suite 700 Chicago Illinois 60619CMS Rating: 3 stars Dialysis Stations: 28 (773) 375-5668
  • Usrc - West Chicago Dialysis3.8 miles away112 W. 87th Street Suite N Chicago Illinois 60620Dialysis Stations: 13 (708) 831-2602