Symphony of South Shore: Nursing Home OverviewSkip to content

Symphony of South Shore

  • Nursing Home
  • Contracted Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMar 19: FApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
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Symphony of South Shore's website

2425 East 71st Street,
Chicago IL 60649

(773) 721-5000

74.59% estimated occupancy 1

Note: Symphony of South Shore has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Symphony of South Shore is located in Chicago, Illinois. This city is one of the most populated metropolitan areas in the nation with has 2,680,484 people. This facility was given an overall score of F. This place is about as bad as it gets. We would not blame you if you're ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, nursing grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Individual
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • Amputee Recovery
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Nurse Quality

Grade: D

On top of receiving a terrible overall score, we also gave this nursing home poor scores across the board in our category grades. It received a D for its nursing score, which is its best grade. The nursing rating assesses many subcategories, but the main consideration is the level of nurse hours per patient per week. This facility provides 0.3 hours of nursing care per patient each day. This is a bit below the national average. Finally, we also looked at some nursing quality measures in determining our nursing ratings. This nursing home fared well when it comes to minimizing its residents' pressure ulcers and major falls. Many consider these metrics to be indicators of the quality of nursing care.

Facility Inspections

Grade: D

Sadly, this facility's second best category was inspections, but even there it received a grade of just D. This is still a well below average grade. One of the most critical factors in evaluating inspection reports is deficiencies. We would pay close attention to the level of severity of the deficiencies. This particular facility was assessed 10 deficiencies by government inspectors. The only favorable thing we can say is that none of these deficiencies were in the categories that suggest that they caused a risk to resident safety or health. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Short-term Care Quality

Grade: F

The next area we looked at is short-term care. This nursing home's received a rock-bottom short-term care score where it received a lowly F. In determining our short-term care grades, we assess a nursing home's levels of skilled nursing, which includes registered nurses, physical therapists speech therapists and other highly skilled individuals. This rating is often a useful measure of the facility's ability to rehabilitate patients. As you might expect, we learned that this facility provides substantially less registered nurse and physical therapist hours per patient than the typical facility. Lastly, we looked at the number of patients who were able to return to the community from this nursing home. We found that just 3.7 percent of this nursing home's residents returned home.

Long-term Care Quality

Grade: F

The next area we analyzed is long-term care. Sadly, it received an F for this area, which is a rock bottom score. For prospective residents looking for a permanent residence as opposed to skilled nursing, long-term care grades are a key measure. On top of assessing the quantity of care provided by aids and other staff, we looked at the number of residents vaccinated for pneumonia. This nursing home provided the vaccine to 99.55489 percent of its patients, which is higher than the majority of nursing homes. To our surprise, this nursing home was able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this facility has fewer hospitalizations than many nursing homes. Unfortunately, a few of its other scores in this category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Symphony of South Shore Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Symphony of South Shore, 8.3% of Patients had Pressure Ulcers

This metric measures the percent of long-term patients which suffer from new or worsened pressure ulcers . We bake this statistic into both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A

In Symphony of South Shore, 1.04% of Patients had Serious Falls

This tells you the percent of residents that have had a major fall. Falls leading to severe injuries are considered to be a barometer of the quality of nursing care . Falls are often caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A

In Symphony of South Shore, 0.3% of Patients had UTIs

This datapoint measures the percentage of long-term care residents who had a urinary tract infection. UTI's could be a sign of a nursing home with worse hygiene protocols. Nevertheless, this datapoint can be misleading for certain nursing homes due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Symphony of South Shore, 20.9% of Patients use Anti-Psychotic Medication

This figure tells you the percentage of long-term stay residents who are given antipsychotic drugs. Excessive reliance on these medications may mean that a facility is using these drugs to control patient behavior in situations where such drugs aren't medically indicated. Nevertheless, some nursing homes need to rely more on these drugs due to having more patients with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Symphony of South Shore, 2.55% of Patients use Anti-Anxiety Medication

This is the percent of residents given antianxiety medications. These medications are commonly given to residents suffering from anxiety or depression.

Managing Depression Among Residents

Grade: F

In Symphony of South Shore, 40.35% of Patients

This is a measure of the percent of long-term care residents who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In Symphony of South Shore, 99.64% of Patients

This datapoint measures the percent of long-term patients who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: A

In Symphony of South Shore, 7.65% of Patients

This is a measure of the percent of long-term patients that required increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and continence. Many would argue this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B

In Symphony of South Shore, 14.55% of Residents

This metric measures the percentage of long-term residents that were able to retain mobility. Many in the industry believe that the ability to move around is important for patients mental and physical well-being.

Hospitalizations

Grade: A

In Symphony of South Shore, 0.01 Hospitalizations per 1,000 resident days

This metric measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B

In Symphony of South Shore, 14.55% of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A-plus

In Symphony of South Shore, 3.28% of Patients

This is the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Symphony of South Shore, 70.92% of Resident

This tells you the percentage of short-term stay residents who experienced functional improvements, such as with activities of daily living. High levels of independence with activities of daily living generally correlates with higher quality rehabilitation.

Scores for Chicago, IL

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-minus

Looking for more options? Chicago, Illinois has 79 other nursing homes

Nearby Hospitals

  • South Shore HospitalAcute Care Hospitals 1.18 miles away8012 South Crandon Avenue Chicago Illinois 60617Voluntary non-profit - Private(773) 356-5000
  • Jackson Park HospitalAcute Care Hospitals 1.25 miles away7531 S Stony Island Ave Chicago Illinois 60649Voluntary non-profit - Private(773) 947-7500
  • The University of Chicago Medical CenterAcute Care Hospitals 2.55 miles away5841 South Maryland Chicago Illinois 60637Voluntary non-profit - Private(773) 702-1000
  • Advocate Trinity HospitalAcute Care Hospitals 2.78 miles away2320 E 93rd St Chicago Illinois 60617Voluntary non-profit - Other(773) 967-5002
  • Provident Hospital of ChicagoAcute Care Hospitals 3.54 miles away500 E 51st St Chicago Illinois 60615Government - Local(312) 572-2000
  • St Bernard HospitalAcute Care Hospitals 3.61 miles away326 W 64th St Chicago Illinois 60621Voluntary non-profit - Private(773) 962-3900
  • Roseland Community HospitalAcute Care Hospitals 5.98 miles away45 W 111th Street Chicago Illinois 60628Voluntary non-profit - Other(773) 995-3000
  • Mercy Hospital and Medical CenterAcute Care Hospitals 6.34 miles away2525 S Michigan Ave Chicago Illinois 60616Voluntary non-profit - Private(312) 567-2000

Nearby Dialysis

  • Fmc - South Shore1 miles away2420 East 79th St Chicago Illinois 60649Dialysis Stations: 16 (773) 374-9002
  • Fmc - Jackson Park Dialysis Center1.23 miles away7531 South Stony Island Chicago Illinois 60649Dialysis Stations: 24 (773) 947-7510
  • Davita - Stony Island Dialysis2.04 miles away8725 South Stony Island Ave Chicago Illinois 60617CMS Rating: 2 stars Dialysis Stations: 24 (773) 221-7320
  • Davita - Grand Crossing Dialysis2.12 miles away7319 S. Cottage Grove Ave. Chicago Illinois 60619CMS Rating: 3 stars Dialysis Stations: 12 (773) 783-3491
  • Fmc - South Chicago2.71 miles away9200 S. South Chicago Ave. Chicago Illinois 60617CMS Rating: 4 stars Dialysis Stations: 36 (773) 734-7433
  • Davita Park Manor Dialysis3.04 miles away9505 S. Colfax Avenue Chicago Illinois 60617Dialysis Stations: 16 (773) 978-5237
  • Fmc - Greenwood Avenue Dialysis Center3.13 miles away1111 East 87th Street, Suite 700 Chicago Illinois 60619CMS Rating: 3 stars Dialysis Stations: 28 (773) 375-5668
  • Usrc - West Chicago Dialysis3.8 miles away112 W. 87th Street Suite N Chicago Illinois 60620Dialysis Stations: 13 (708) 831-2602