Symphony of Chicago West: Nursing Home OverviewSkip to content

Symphony of Chicago West

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMar 19: FApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: CNov 20: CJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FJan 22: FFeb 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
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Symphony of Chicago West's website

5130 West Jackson Boulevard,
Chicago IL 60644

(773) 921-8000

71.88% estimated occupancy 1

Note: Symphony of Chicago West has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Symphony of Chicago West is a very-large facility located in Chicago, Illinois. We gave this facility an F, which is really a rock-bottom score in our grading scheme. In our view, you'd be better off to avoid of this facility. We would not blame you if you are ready to stop reading and find another nursing home. However, if you want to learn more about this place's category grades, nursing grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Individual
  • Secure Memory Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Hemodialysis
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: D

We didn't have many favorable things to say about this facility's overall score or its category scores. Nevertheless, with just a D in this area, it still performed relatively poorly. Our nursing rating looks at the nursing home's nurse staffing levels. We weigh both the levels of licensure of the nurses as well as the quantity of hours spent with patients. This facility provided 0.2 hours of nursing care per patient on a daily basis, which is not great. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This nursing home fared well in terms of avoiding pressure ulcers and major falls.

Short-term Care Quality

Grade: D

Unfortunately, this nursing home's next most favorable category is short-term care. Nevertheless, with a grade of D in this area, it still performed relatively poorly. Our short-term care grades are based on a nursing home's quantity of highly-skilled nursing services. This includes a broad spectrum of services, spanning from registered nurses to physical and speech therapists, in addition to other types of therapy. As you might expect, we discovered that this nursing home offers substantially less registered nurse and physical therapist hours per patient than the typical facility. The last metric we looked at in this category is the percentage of patients that who were able to eventually return home from the nursing home. This nursing home struggled quite a bit in this area as well, with just 0 percent of its patients returning home.

Facility Inspections

Grade: F

We wanted to note that this facility received an F for its inspection score. An F in this area is very concerning because it generally points to red flags on the nursing home's inspection reports. When a facility has this poor of an inspection rating, you should expect some severe deficiencies on its inspection report. Severe deficiencies indicate a risk to the well being of residents. This facility was assessed one category G through L deficiency, which are among the more serious deficiencies. This generally indicates that the deficiencies found by the government inspectors had the potential to create actual harm to patients. Another area of concern is that CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Long-term Care Quality

Grade: F

The final category we assessed is long-term care. This facility received a very poor grade of F in this category. Nursing homes that do not fare well in this category typically are not as well-staffed and are lagging in some of the areas of routine healthcare services we looked at. Once we assessed the volume of care provided by nurses and other staff, we turned to the nursing home's vaccination record. This facility vaccinated 93.71069 percent of its patients against pneumonia, which happens to be a few points less than we anticipated but still a respectable percentage. To our surprise, this nursing home was actually decent at keeping its residents out of the hospital. Indeed, it had just 0 hospitalizations per 1,000 long-term resident days. This is its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Symphony of Chicago West Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Symphony of Chicago West, 6.76% of Patients had Pressure Ulcers

This figure measures the percent of long-term stay residents who suffer from pressure ulcers. We have found that pressure ulcers are a solid barometer of quality of care.

Minimizes Serious Falls

Grade: A-plus

In Symphony of Chicago West, 0.63% of Patients had Serious Falls

This statistic tells you the percentage of long-term patients who have experienced falls resulting in major injury. Falls can happen for a variety of reasons, but high rates of major falls may be an indication of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A

In Symphony of Chicago West, 0.32% of Patients had UTIs

This measures the percentage of long-term care residents who experienced a UTI. While more of these infections may reflect poorly on a nursing home's nursing care, it is problematic to compare between nursing homes due to nursing homes having reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Symphony of Chicago West, 14.9% of Patients use Anti-Psychotic Medication

This tells you the percentage of patients who were given antipsychotic medications. These medications may be used to treat a variety of conditions, including cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Symphony of Chicago West, 1.96% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients given antianxiety drugs. Antianxiety medications are prescribed to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: F

In Symphony of Chicago West, 52.6% of Patients

This metric is a measure of the percent of long-term stay patients demonstrating signs of depression.

Appropriate Vaccine Usage

Grade: B-minus

In Symphony of Chicago West, 94.34% of Patients

This tells you the percentage of patients who received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A-plus

In Symphony of Chicago West, 4.79% of Patients

This datapoint measures the percent of long-term care patients who needed additional assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and using the bathroom.

Ability to Keep Residents Mobile

Grade: D

In Symphony of Chicago West, 8.28% of Residents

This tells you the percent of residents that were able to retain mobility over time. Retaining mobility is often a great sign for residents' health.

Short-term Care: Rehospitalizations

Grade: A

In Symphony of Chicago West, 8.28% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term patient care. There is usually a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A

In Symphony of Chicago West, 7.31% of Patients

This metric tracks the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Symphony of Chicago West, 63.74% of Resident

This datapoint is a measure of the percent of short-term stay residents that saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry believe this is a reasonable measure of a nursing home's rehabilitation services.

Scores for Chicago, IL

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-minus

Looking for more options? Chicago, Illinois has 79 other nursing homes

Nearby Hospitals

  • Loretto HospitalAcute Care Hospitals 0.63 miles away645 South Central Ave Chicago Illinois 60644Voluntary non-profit - Other(773) 626-4300
  • West Suburban Medical CenterAcute Care Hospitals 1.59 miles away3 Erie Court Oak Park Illinois 60302Voluntary non-profit - Other(708) 383-6200
  • Rush Oak Park HospitalAcute Care Hospitals 2.56 miles away520 S Maple Ave Oak Park Illinois 60304Voluntary non-profit - Church(708) 383-9300
  • Saint Anthony HospitalAcute Care Hospitals 3.21 miles away2875 West 19th Street Chicago Illinois 60623Voluntary non-profit - Private(773) 521-1710
  • Norwegian-American HospitalAcute Care Hospitals 3.26 miles away1044 N Francisco Ave Chicago Illinois 60622Voluntary non-profit - Private(773) 292-8200
  • Macneal HospitalAcute Care Hospitals 3.69 miles away3249 South Oak Park Avenue Berwyn Illinois 60402Proprietary(708) 783-9100
  • Presence Saints Mary and Elizabeth Medical CenterAcute Care Hospitals 4.08 miles away2233 W Division St Chicago Illinois 60622Voluntary non-profit - Church(312) 770-2000
  • John H Stroger Jr HospitalAcute Care Hospitals 4.1 miles away1901 W Harrison St Chicago Illinois 60612Government - Local(312) 864-6000

Nearby Dialysis

  • Fmc - Austin Community Kidney Center1.35 miles away4800 W Chicago Ave., 2nd Floor Chicago Illinois 60651Dialysis Stations: 16 (773) 287-0680
  • Fmc - West Suburban Dialysis Center1.45 miles away518 N Austin Suite 5000 Oak Park Illinois 60302CMS Rating: 4 stars Dialysis Stations: 46 (708) 386-5550
  • Fmc - Oak Park Dialysis Unit2.03 miles away733 West Madison Street Oak Park Illinois 60302Dialysis Stations: 12 (708) 386-8757
  • Davita - Lawndale Dialysis2.5 miles away3934 West 24th St Chicago Illinois 60623CMS Rating: 3 stars Dialysis Stations: 16 (773) 277-0598
  • Fmc - River Forest Dialysis2.51 miles away103 Forest Avenue River Forest Illinois 60305CMS Rating: 4 stars Dialysis Stations: 24 (708) 488-9258
  • Maple Avenue Kidney Center2.53 miles away610 S Maple Avenue, Suite 4100 Oak Park Illinois 60304Dialysis Stations: 18 (708) 660-4100
  • Davita - Garfield Kidney Center2.6 miles away414 N. Homan Avenue Chicago Illinois 60624CMS Rating: 4 stars Dialysis Stations: 24 (773) 265-0750
  • Fmc - Humboldt Park2.67 miles away3520 West Grand Ave Chicago Illinois 60651Dialysis Stations: 34 (773) 276-6802