Surrey Place Care Center

While we did not have many positive things to say about this place's overall score, it did receive a respectable government inspection report this year. It received a decent grade in that category with a B-. We take several aspects of a facility's inspection report into consideration in computing these inspection ratings. One key factor is deficiencies. It should be noted that the severity of deficiencies is usually more meaningful than the number of deficiencies, as some deficiencies can be relatively minor. This place was hit with 4 deficiencies on its inspection report, but none were considered severe. This indicates that CMS didn't deem any of these deficiencies to create an imminent risk to resident safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

One of the other reasons we graded this facility so highly is that it earned a very impressive nursing rating. Nursing proved to be its second best category grade. In that category, we gave this nursing home an B-. The nursing category includes quite a few subcategories, many of which are based on nursing hours. This nursing home averages 0.3 hours of nursing care per patient daily, which is a very low figure. Lastly, we also looked at some nursing quality measures. While this nursing home got dinged a bit for nursing hours per resident, it excelled in some of these quality-based metrics. With fewer than five percent of its residents suffering from pressure ulcers, it fared remarkably well in this area. This is typically a good indicator of quality nursing care. Pressure ulcers can generally be avoided by providing better nursing care, such as employing a protocol of turning patients more frequently.

The third area we looked at is short-term care. In that category, we awarded this facility a decent grade of B-. In calculating our short-term care ratings, we analyze the facility's levels of skilled nursing services, which includes registered nurses, physical therapists speech therapists and other highly trained professionals. This area is typically a solid measure of a nursing home's ability to rehabilitate patients. Unfortunately, this nursing home was below average in terms of its level of registered nurse and physical therapy hours provided to its patients based on the measures we assessed. The question is whether this also affected quality of care. The final item we considered in this category is the percentage of residents who ultimately returned home from the facility. We found that just 5.4 percent of this facility's residents returned home.

The last category we looked at is long-term care. This facility received a B- in the area. In determining our long-term care scores, we assess the nursing home's ability to maintain its permanent residents' health and quality of life. After assessing the amount of care provided by aids and other staff, we turned to the facility's vaccination statistics. This facility vaccinated 99.411766 percent of its patients against pneumonia, which is better than the vast majority of nursing homes. Finally, this place was also able to limit hospitalizations. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.