Windsor Place Senior Living Campus

Although we were down on this facility overall, we gave it a B for our nursing rating. The nursing rating weighs a handful of factors, many of which are tied to levels of nurse staffing. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.

This nursing home's next most favorable category came in the area of short-term care. In that area, we gave this nursing home a grade of B-. Our short-term care grade is generally employed to score a facility's performance with rehabilitation. To offer highly graded rehabilitation services, nursing homes generally need to have higher levels of highly skilled nursing. These types of services include registered nurses, physical therapists, respiratory therapists and other highly skilled individuals. We were surprised to find that this facility was below average in the two key staffing areas we focus on. In fact, it offered fewer physical therapist and registered nurse hours per resident than most other facilities. Lastly, we considered the percentage of patients who ultimately returned home from this facility. We found that 0 percent of this facility's residents were able to return home. This figure was quite a bit below the national average.

This nursing home received slightly below average government inspections in recent years. We gave them a C in this category. We believe that one of the most critical factors in evaluating an inspection report is deficiencies. We especially focus on the severity of the deficiencies. This nursing home had 5 deficiencies on its inspection report, but none were category G through L deficiencies. This tells you inspectors didn't consider any of the deficiencies to be an imminent danger to resident safety or health. Unfortunately, we also need to draw your attention to the fact that this facility received some government fines in recent years.

The next area we graded is long-term care. This nursing home was given an abysmal grade of F in that area. In a long-term care setting, the facility's primary objective is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. After we finished looking at the quantity of nursing care, we turned to the facility's vaccination record. We were optimistic to learn that this facility vaccinated 100 percent of its patients against pneumonia. To our surprise, this place was able to limit hospitalizations. With only 0 hospitalizations per 1,000 long-term resident days, this facility has fewer hospitalizations than the majority of nursing homes. Sadly, a few of its other scores in the category weren't as favorable as these.