Senior Care of West Oaks

While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of B-. These inspection ratings weigh several factors, including deficiencies and substantiated complaints. You can learn more about each of these issues by reviewing copies of nursing homes' inspection reports. While this nursing home had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This means that the government inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

We gave this nursing home a grade of just D for our short-term care grade and that actually turned out to be its second highest category. In determining our short-term care grades, we look at a nursing home's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other types of therapists. This grade is more often than not a fair assessment of a facility's rehabilitation services. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Lastly, we looked at the percentage of residents that were able to return home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 4.9 percent of this facility's patients were able to return home. This figure was quite a bit off the national average.

Another unfortunate development was the F this nursing home received in the category of long-term care. For patients in need of a permanent place to live as opposed to rehabilitation, long-term care grades are a key measure. After assessing the volume of care provided by nurses and other staff, we then analyzed the nursing home's vaccination records. This facility vaccinated 97.65886 percent of its patients against pneumonia, which is higher than the vast majority of nursing homes. Surprisingly, this facility was able to limit hospitalizations. With just 0.01 hospitalizations per 1,000 long-term resident days, this facility has fewer hospitalizations than many nursing homes. Unfortunately, some of its other scores in the category were not as favorable as these.

The last area we looked at was nursing. This facility received a poor grade of F in this area. In calculating a facility's nursing rating, we weigh the amount of time nurses spend with residents as well as the skill levels of those nurses. This facility provided just 0.3 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. On top of receiving below average scores for total nursing hours, this facility was less impressive in some of the quality-based metrics we looked at in determining our nursing ratings. We looked at the percent of patients experiencing pressure ulcers and found this facility was at roughly 1.5 times the national average in this metric. This is a bad sign when you consider that so many pressure ulcers are believed to be preventable with better nursing care. This statistic pulled down this facility's nursing rating significantly.