Quality Life Services - New Castle: Nursing Home OverviewSkip to content

Quality Life Services - New Castle

  • Nursing Home
  • Home Health Agency
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: BDec 18: BJan 19: CFeb 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: B-Oct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: B-Aug 21: B-Sep 21: B-Oct 21: CNov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: BMay 22: BJun 22: BAug 22: B+Sep 22: BOct 22: B-Nov 22: B-Jan 23: B-Feb 23: BMar 23: BApr 23: BJun 23: BJul 23: BAug 23: BSep 23: BOct 23: B-Nov 23: B-
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Quality Life Services - New Castle's website

520 Friendship Street,
New Castle PA 16101

( 72) 465-4779

52.4% estimated occupancy 1

Quality Life Services - New Castle is a very-large nursing home located in New Castle, Pennsylvania. This proved to be a middle of the pack facility, with an overall grade of B-. This place seems to have a few things working in its favor. One of the major highlights of this facility's report card is its stellar inspection score, which we will address in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Partnership
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Bariatric Care
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

We want to draw your attention to the fact that this facility really outperformed its overall score in the area of inspections. In fact, it received an excellent inspection report this year. As a result, we gave it one of our best grades in that category with an A+. Inspection scores are based on many items found on the a nursing home's recent inspection reports. Nursing homes that score well in this category tend to have few deficiencies on their reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with risks to patient safety. This facility was assessed 4 deficiencies on its inspection report, but we were relieved to see that none were considered to be major deficiencies. This indicates that the government inspectors did not consider any of the deficiencies to create an immediate threat to patient health or safety. A couple minor deficiencies are not the end of the world.

Long-term Care Quality

Grade: B

In addition, we awarded this nursing home a grade of B in our long-term care category. This happens to be one of our higher scores. In a long-term care setting, the facility's primary objective is to maintain residents' quality of life and keep them safe. After looking at the quantity of care provided by aids and other staff, we then looked at the nursing home's vaccination records. This facility vaccinated 91.41414 percent of its residents for pneumonia, which is slightly less than we were hoping for but still a reasonably acceptable percentage. Finally, this facility was able to limit hospitalizations. Indeed, it had only 0 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

Nurse Quality

Grade: B-minus

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. Nursing grades are heavily correlated with quantity of nursing care available. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, despite not having the highest total nursing hours, this place actually performed admirably in the area of preventing major falls. This is usually an indicator that a place has sufficient quality controls in place.

Short-term Care Quality

Grade: F

This nursing home's worst area was short-term care, which is the last area we looked at. It received a lowly F for this category. Even with several respectable scores in other areas, this score is still disappointing so we felt obligated to make sure you are aware. Short-term care scores are meaningful for people seeking rehabilitation. Rehabilitation typically utilizes additional skilled nursing services. This includes a wide spectrum of services, spanning from registered nurses to physical and occupational therapists, as well as other forms of therapy. Unfortunately, we found that this nursing home provided fewer physical therapist and registered nurse hours per resident than most other facilities. Lastly, we considered the percentage of residents who were able to return to the community from this nursing home. We found that just 3.6 percent of this facility's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Quality Life Services - New Castle Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Quality Life Services - New Castle, 4.28% of Patients had Pressure Ulcers

This metric is an indication of the percentage of long-term patients which are suffering from new or worsened pressure ulcers. Many experts believe that pressure ulcers are a solid barometer of nursing care quality.

Minimizes Serious Falls

Grade: B-minus

In Quality Life Services - New Castle, 3.79% of Patients had Serious Falls

This indicates the percentage of patients who sustained a major fall. Falls resulting in major injury are considered by many in the nursing home industry to be a barometer of nursing care . Falls leading to injury are often the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A+

In Quality Life Services - New Castle, 0% of Patients had UTIs

This indicates the percentage of residents who suffered from a urinary tract infection. These infections are sometimes linked to insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Quality Life Services - New Castle, 14.13% of Patients use Anti-Psychotic Medication

This measures the percent of long-term residents receiving antipsychotic drugs. While antipsychotic medications serve an important medical purpose, it is important to ensure these drugs are being used appropriately. In limited cases, excessive reliance on these medications may indicate that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Quality Life Services - New Castle, 28.84% of Patients use Anti-Anxiety Medication

This metric gauges the percentage of long-term residents who were administered antianxiety drugs. These medications are generally used to treat residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: C

In Quality Life Services - New Castle, 9.38% of Patients

This tells you the percentage of patients demonstrating depressive symptoms. Higher levels of depression may be a sign a less hospitable environment.

Appropriate Vaccine Usage

Grade: C

In Quality Life Services - New Castle, 92.84% of Patients

This tells you the percentage of residents who were administered the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A-minus

In Quality Life Services - New Castle, 9.56% of Patients

This datapoint measures the percentage of long-term care residents that required more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and taking a bath.

Ability to Keep Residents Mobile

Grade: D

In Quality Life Services - New Castle, 6.32% of Residents

Measures the percent of long-term stay residents that were able to retain mobility. Some experts argue that mobility is vital to patients health.

Short-term Care: Rehospitalizations

Grade: A

In Quality Life Services - New Castle, 6.32% of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per thousand days of short-term care. Avoiding the hospital during rehabilitation is critical to restoring the physical abilities of patients.

Short-term Care: ER Visits

Grade: C

In Quality Life Services - New Castle, 16.74% of Patients

This indicates the number of emergency room visits per thousand days of short-term care. There is typically a correlation between having fewer emergency room visits and the overall quality of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A-plus

In Quality Life Services - New Castle, 95.31% of Resident

This datapoint measures the percentage of short-term care patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some experts believe this is a measure of rehabilitation performance.

Scores for New Castle, PA

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A

Looking for more options? New Castle, Pennsylvania has 5 other nursing homes

Nearby Hospitals

  • Upmc JamesonAcute Care Hospitals 1.68 miles away1211 Wilmington Avenue New Castle Pennsylvania 16105Voluntary non-profit - Other(724) 656-4100
  • Ellwood City Medical CenterAcute Care Hospitals 9.06 miles away724 Pershing Street Ellwood City Pennsylvania 16117Proprietary(724) 752-0081
  • Mh St Elizabeth Boardman HospitalAcute Care Hospitals 16.83 miles away8401 Market Street Youngstown Ohio 44512Voluntary non-profit - Church(330) 729-2929
  • Grove City Medical CenterAcute Care Hospitals 18.26 miles away631 North Broad Street Ext. Grove City Pennsylvania 16127Voluntary non-profit - Private(724) 450-7000
  • Mh St Elizabeth Youngstown HospitalAcute Care Hospitals 18.46 miles away1044 Belmont Avenue Youngstown Ohio 44501Voluntary non-profit - Church(330) 480-3962
  • Sharon Regional Health SystemAcute Care Hospitals 18.59 miles away740 East State Street Sharon Pennsylvania 16146Proprietary(724) 983-3800
  • Heritage Valley BeaverAcute Care Hospitals 19.53 miles away1000 Dutch Ridge Road Beaver Pennsylvania 15009Voluntary non-profit - Private(412) 728-7000

Nearby Dialysis

  • New Castle Dialysis Center0.69 miles away100 South Jefferson Street, Suite 187 New Castle Pennsylvania 16101Dialysis Stations: 16 (724) 652-2585
  • Fresenius Kidney Care - New Castle1.36 miles away207 West Laurel Avenue New Castle Pennsylvania 16101CMS Rating: 3 stars Dialysis Stations: 16 (724) 658-1216
  • Fresenius Kidney Care - Ellwood City8.98 miles away1407 Woodside Avenue Ellwood City Pennsylvania 16117Dialysis Stations: 9 (724) 758-3446
  • Total Renal Care, Inc.9.53 miles away807 Lawrence Avenue Ellwood City Pennsylvania 16117Dialysis Stations: 5 (724) 752-1081
  • Liberty Dialysis - Chippewa15.17 miles away100 Pappan Business Drive Beaver Falls Pennsylvania 15010CMS Rating: 3 stars Dialysis Stations: 30 (724) 846-5030
  • Dci of Beaver Falls / Chippewa15.23 miles away2562 Constitution Boulevard Beaver Falls Pennsylvania 15010Dialysis Stations: 16 (724) 891-5044
  • Boardman Dialysis Center, LLC15.3 miles away7153 Tiffany Blvd. Youngstown Ohio 44514CMS Rating: 4 stars Dialysis Stations: 21 (330) 729-1355
  • Cdc Home Care (Youngstown), Ltd.15.58 miles away807 Southwestern Run Youngstown Ohio 44514Dialysis Stations: 2 (330) 758-0995

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=395003