Providence Place at Glencroft
8641 North 67th Ave, Glendale AZ 85302 · (623) 939-9475 · 81.86% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Providence Place at Glencroft is a very-large non-profit nursing home in Glendale, Arizona. This turns out to be an A rated facility, which is one of the top ratings that we offer. Indeed, this is one of the three best nursing homes in the city. We also gave this facility strong scores in each of the major categories we assessed. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 225 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
On top of being a first rate facility overall, this place also excelled in inspections, where it received an A. Not many nursing homes performed better in this area. Arguably the most significant factor we consider in determining our inspection ratings is deficiencies. Deficiencies can be found on a nursing home's recent inspection reports. Places with better scores in this area most likely dodged the most severe deficiencies involving patient abuse or death. This nursing home was hit with 3 deficiencies on its inspection report, but none were considered to be major deficiencies. This indicates that the inspectors didn't deem any of the deficiencies to create an immediate threat to resident safety or health. A few minor deficiencies are not something to panic about.
Nurse Quality
Adding to its impressive resume, this nursing home also excelled in our nursing category. In fact, we awarded it a grade of A for that category. Nursing scores are primarily based on the facility's level of nurse staffing. With 4.2 hours of nursing care per resident on a daily basis, this place surpassed the overwhelming majority of nursing homes. Finally, this facility was also above average in each of the major quality measures we assessed in this category. By way of illustration, it performed well in the area of minimizing its residents' pressure ulcers and major falls. These areas are generally reliable indicators of the quality of nursing care a nursing home provides.
Short-term Care Quality
This nursing home also received a impressive short-term care grade. In fact, this ended up being this facility's third strongest category grade. In that area, this facility received a grade of A. Our short-term care grades are thought to be most important for folks in need of rehabilitation services. Rehabilitation typically requires higher levels of skilled nursing. Skilled nursing includes not merely nursing services, but also physical and respiratory therapy, as well as other forms of therapy. Fortunately, it looks like this nursing home employs registered nurses. Not every facility employs these types of nurses. However, based on the information they provided, it does not look like the facility employs physical therapists. The last metric we looked at in this area is the percentage of residents that eventually returned home from the facility. This was more of a strength for this nursing home. It performed as well as just about any nursing home in Arizona with 69.7 percent of its patients returning home. With most facilities, less than half of their short-term patients are able to return home.
Long-term Care Quality
Moving on to our final area, this nursing home was awarded a highly favorable long-term care score. We gave it a B+ in that category, wrapping up one of our finer report cards. Facilities that receive this kind of grade in long-term care typically provide consistent around the clock care to make sure residents are well cared for. In addition to looking at the elite level of care provided by aids and other staff at this facility, we also were impressed by the facility's record for vaccinations. This facility gave the pneumonia vaccine to 100 percent of its residents, which is very impressive. Finally, this nursing home was able to limit hospitalizations. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Providence Place at Glencroft Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents that sustained a pressure ulcer. Pressure ulcers are skin damage caused by staying in one position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This statistic is a measure of the percentage of long-term care patients which suffered a fall which caused serious injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be a sign of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This statistic is an indication of the percentage of long-term stay patients that had a urinary tract infection. UTI's could be an indicator of poor nursing care. Nevertheless, this datapoint can be skewed for certain nursing homes due to inconsistent reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of patients who were prescribed antipsychotic drugs. While antipsychotic drugs may be vital to many patients, it is important to ensure these medications are being used appropriately. In some situations, high levels of antipsychotic drug use may suggest a facility is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of patients prescribed antianxiety medications. These medications are generally used to treat patients suffering from depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percent of long-term care patients who are showing signs of depression. Some would argue this is a reliable measure of patient quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of residents who were given the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric measures the percentage of long-term care residents who required increased assistance with activities of daily living over time. ADL's include activities such as dressing and using the bathroom.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
Measures the percentage of long-term patients that maintained mobility.
Percentage of Residents
Higher is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric measures the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term stay patients who experienced functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better