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Pleasant View Center, Genesis Healthcare

Updated May 1, 2022 by Sara Levinsohn

Historical Rating
Grade: C
Oct 18: A-Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+May 19: A-Jun 19: A-Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: COct 20: B-Jan 21: DFeb 21: DMar 21: DApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: C
See Rating Overview

239 Pleasant Street,
Concord NH 03301

(603) 224-6561

76.87% estimated occupancy 1

Please note our records indicate that Pleasant View Center, Genesis Healthcare has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Located in Concord, New Hampshire, Pleasant View Center, Genesis Healthcare is one of five nursing homes in the city. This turns out to be a respectable facility, with an overall grade of C. Based on the data we reviewed, there are certainly far worse places out there. Finally, we wanted to make sure you are aware that there was an ownership change at this facility in the last 12 months. We will follow their performance over the next year to determine whether any adjustments to their grades are necessary.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: B-plus

It should be noted that this facility's inspection rating outpaced its overall grade. We awarded it a B+ for its inspections grade, which is a very solid score. These inspection grades weigh several factors, including deficiencies and substantiated complaints. You can find more information about each of these factors by obtaining copies of nursing homes' inspection reports. Fortunately, although this place had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones labeled as categories G, H, I, J, K and L. This means the government inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A few minor deficiencies shouldn't lead you to cross a nursing home off your list.

Short-term Care Quality

Grade: B-minus

This facility's short-term care rating ended up being one of its better grades. The facility received a grade of B- in this category. Our short-term care grade is generally employed to grade a facility's performance with rehabilitation. To offer high-end rehabilitation services, facilities generally need to offer better levels of highly skilled nursing services. Skilled nursing includes registered nurses, physical therapists, speech therapists and other types of therapists. Fortunately, it looks like this nursing home has registered nurses on staff. Not all nursing homes employs these types of nurses. However, based on the information they provided, they do not appear to employ physical therapists. Finally, we assessed the number of patients that ultimately were able to return home from this nursing home and discovered this was this facility's strongest datapoint within this area. We found that it performed well in this area with 56.7 percent of its patients returning home.

Long-term Care Quality

Grade: C

The next most favorable area we gave this nursing home in any area came in the category of long-term care, where we awarded it a grade of C. In computing these long-term care grades, we quantify the facility's personal care services. In addition to considering the quantity of care provided by aids and other staff, we looked at the percentage of residents vaccinated against pneumonia. This nursing home provided the vaccine to 57.977528 percent of its patients. This is significantly less than average. Next, we looked at its number of hospitalizations. While it had 2.66 hospitalizations per one thousand long-term resident days, its risk adjusted metric was not as bad.

Nurse Quality

Grade: C

The final area we scored is nursing. This nursing home was awarded a C for this area. Our nursing rating is based on the nursing home's level of nurse staffing. We factor in both the levels of licensure of those nurses as well as the number of hours spent with residents. This facility provides only 3.3 hours of nursing care per patient each day. This is a somewhat alarming figure as it is well below the national average. Lastly, our nursing ratings also factor in some quality-focused metrics. We especially look at the percentage of patients who experienced pressure ulcers and major falls. Sometimes these metrics are decent indicators of the quality of nursing care, since superior care tends to reduce these issues.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jun 22

Pleasant View Center, Genesis Healthcare Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Pleasant View Center, Genesis Healthcare, 6.32% of Patients had Pressure Ulcers

This statistic indicates the percent of long-term residents who have new or worsened pressure ulcers . We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: F

In Pleasant View Center, Genesis Healthcare, 5.23% of Patients had Serious Falls

This datapoint gauges the percentage of long-term care patients which have experienced falls which resulted in serious injury. Falls can happen for a variety of reasons, but excessive numbers of falls could be a sign of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A-minus

In Pleasant View Center, Genesis Healthcare, 2.97% of Patients had UTIs

This tells you the percent of residents that suffered from a urinary tract infection. Urinary tract infections are considered by many in the nursing home industry to be a measure of the quality of nursing care . UTI's are routinely associated with poor nursing care. Nevertheless, this statistic may be misleading for certain nursing homes due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Pleasant View Center, Genesis Healthcare, 17.25% of Patients use Anti-Psychotic Medication

This datapoint is an indication of the percent of long-term residents who were given antipsychotic medication. High levels of antipsychotic drug use may mean that a nursing home is using these medications to subdue residents in scenarios where such drugs aren't medically required. However, some nursing homes may need to rely on these medications due to an increased number of patients with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Pleasant View Center, Genesis Healthcare, 17.14% of Patients use Anti-Anxiety Medication

This datapoint measures the percent of long-term care residents who are prescribed antianxiety medication. These drugs are generally prescribed to patients suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B

In Pleasant View Center, Genesis Healthcare, 5.66% of Patients

This indicates the percentage of patients exhibiting depressive symptoms. High rates of depression could be an indicator worse patient care.

Appropriate Vaccine Usage

Grade: F

In Pleasant View Center, Genesis Healthcare, 95.56% of Patients

This is the percentage of patients who were administered the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: D

In Pleasant View Center, Genesis Healthcare, 19.92% Percentage of Patients

This tells you the percent of patients who needed additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living could be a sign of the erosion of a patient's medical condition.

Ability to Keep Residents Mobile

Grade: A

In Pleasant View Center, Genesis Healthcare, 24.87% Percentage of Residents

This datapoint is a measure of the percentage of long-term care residents who were able to retain mobility.

Hospitalizations

Grade: C

In Pleasant View Center, Genesis Healthcare, 1.2 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Pleasant View Center, Genesis Healthcare, 24.87 Percentage of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: F

In Pleasant View Center, Genesis Healthcare, 11.97 Percentage of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Pleasant View Center, Genesis Healthcare, 77.37% Percentage of Resident

This datapoint is a measure of the percent of short-term stay patients that saw functional improvements.

Scores for Concord, NH

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A

Looking for more options? Concord, New Hampshire has 4 other nursing homes

Nearby Hospitals

  • Concord HospitalAcute Care Hospitals 0.12 miles away250 Pleasant St Concord New Hampshire 03301Voluntary non-profit - Private(603) 225-2711
  • New Hampshire Hosp-Psych UnitPsychiatric 0.83 miles away36 Clinton Street Concord New Hampshire 03301Government - State(603) 271-5300
  • Catholic Medical CenterAcute Care Hospitals 14.9 miles away100 Mcgregor Street Manchester New Hampshire 03102Voluntary non-profit - Private(603) 668-3545
  • Elliot HospitalAcute Care Hospitals 16.07 miles away1 Elliot Way Manchester New Hampshire 03103Voluntary non-profit - Private(603) 669-5300
  • Franklin Regional HospitalCritical Access Hospitals 18.08 miles away15 Aiken Avenue Franklin New Hampshire 03235Voluntary non-profit - Private(603) 934-2060

Nearby Dialysis

  • New Hampshire Kidney Center (Fmc)0.3 miles away248 Pleasant Street Pillsbury Bldg., g400 Concord New Hampshire 03301CMS Rating: 3 stars Dialysis Stations: 16 (603) 224-9996
  • Manchester Kidney Center14.18 miles away1750 Elm Street Suite 100 Manchester New Hampshire 03103CMS Rating: 3 stars Dialysis Stations: 20 (603) 647-4042
  • Davita Manchester Dialysis15.17 miles away903 Hanover Street Manchester New Hampshire 03104Dialysis Stations: 10 (603) 621-4903
  • Bedford Dialysis Davita17.03 miles away15 Constitution Dr, Suite 1c Bedford New Hampshire 03110Dialysis Stations: 13 (603) 471-1904

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=305045