Pleasant View Center, Genesis Healthcare
239 Pleasant Street, Concord NH 03301 · (603) 224-6561 · 86.02% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Pleasant View Center, Genesis Healthcare is a large facility in Concord, New Hampshire. With an overall rating of B-, this is a solid nursing home. This place seems to have some things working in its favor. One of the better aspects of this nursing home's profile is its impressive inspection score, which you can find in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 176 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While this facility's overall grade was not bad, it really excelled in the category of inspections. In fact, we awarded it a grade of A- for that category, which is one of our best scores. Our inspection ratings are based on datapoints found on the a nursing home's recent inspection reports. Nursing homes that excel in this area have few deficiencies on their reports. Most importantly, these places should not have any severe deficiencies which are associated with endangerment of patients. While this facility had some deficiencies on its government inspection report, none were major deficiencies based on CMS' deficiency scale. We should point out that deficiency-free inspection reports are rare in the industry.
Short-term Care Quality
This facility also performed favorably in the category of short-term care, where we awarded it a grade of A-. Very few facilities fared more favorably in this category. Our short-term care scores are based on the nursing home's quantity of highly-skilled skilled healthcare professionals. This means a wide range of services, ranging from registered nurses to physical and speech therapists, as well as other types of therapy. Fortunately, we found that this nursing home provided respectable levels of physical therapist and registered nurse hours per resident. Finally, we considered the number of patients who were able to return to the community from this facility. It outperformed the vast majority of nursing homes in the nation with 60.9 percent of its residents returning home. This is a significantly higher rate than most nursing homes.
Long-term Care Quality
This facility's next most favorable category was its long-term care score, where it received a B-. For long-term care residents, the nursing home's primary objective is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. On top of looking at the volume of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated against pneumonia. Candidly, we were a bit worried that this nursing home administered the vaccine to only 87.15415 percent of its patients. Unfortunately, its hospitalization rate was worse than we hoped. We found that this facility had 2.75 hospitalizations per one thousand long-term resident days. While this figure is quite a bit higher than the national average, this statistic may be skewed for some nursing homes due to the medical complexity of patients
Nurse Quality
The next category we scored is nursing, which was this facility's weakest area. We gave this facility a grade of D in that area. Naturally, this score pulled down the nursing home's overall grade to some degree. In computing our nursing ratings, we factor in both the number of hours nurses spend with residents and the levels of licensure of the nurses. This facility provided just 3.2 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. To go along with its low totals in the area of nursing hours per resident, this nursing home also didn't perform as well in the quality-based measures we looked at in calculating our nursing ratings. We looked at the percentage of residents sustaining pressure ulcers and major falls. This place had more falls and pressure ulcers than the average facility.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Pleasant View Center, Genesis Healthcare Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing protocols minimizes the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This statistic gauges the percent of long-term patients who had falls resulting in major injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indication of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients who suffered from a urinary tract infection. These infections may be associated with inadequate hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic measures the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic medications serve an important medical purpose, it is important to confirm these medications are being used appropriately. In some situations, increased usage of these drugs may mean a nursing home is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of residents who were given antianxiety medications. These medications are generally prescribed to patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percentage of long-term care patients who are demonstrating depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric measures the percentage of long-term care patients that received the flu and pneumonia vaccines.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is a measure of the percentage of long-term care patients that required increased assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some argue that this is a reasonable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This indicates the percentage of patients that remained mobile levels over time. Retaining mobility is usually a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of times residents are hospitalized per thousand days of care. There is typically a correlation between keeping patients out of the hospital and the quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of times residents are rehospitalized per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percentage of short-term care residents that saw functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better