Pembroke Center
310 E Wardell Drive, Pembroke NC 28372 · (910) 521-1273 · 80.11% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Pembroke Center is an average-sized nursing home located in Pembroke, North Carolina. We awarded it an overall grade of C, which is a middle of the road score. At the end of the day, this facility should be a solid choice for quite a few people. The best part of this place's profile was its stellar inspection reports. We discuss inspections in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 84 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
This nursing home received a solid overall grade as described above, but we really wanted to emphasize its excellent health inspection reports in recent years. We gave them an A in this category. Inspection scores weigh several factors, including deficiencies and federal fines. You can learn more about each of these items by obtaining copies of nursing homes' inspection reports. Fortunately, although this facility had some minor dings on its report, it had zero severe deficiencies. Severe deficiencies are ones labeled as categories G through L. This means that the inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.
Long-term Care Quality
Another one of this facility's better category scores was in the category of long-term care. In that area, we gave this nursing home a grade of B+. Facilities that receive this type of grade in long-term care typically provide consistent around the clock care to make sure residents are kept in good health. Once we assessed the volume of nursing care, we then analyzed the facility's vaccination statistics. This facility vaccinated 99.25373 percent of its residents against pneumonia, which is what we like to see. Pneumonia can be a life threatening illness for nursing home patients so we strongly prefer when a facility does not take any chances. This nursing home was also able to keep its patients out of the hospital. While it had 2.53 hospitalizations per one thousand long-term resident days, its risk adjusted score was better than most nursing homes due to it having more complicated patients.
Short-term Care Quality
Another issue was the F this facility was given in the category of short-term care. In the category of short-term care, we seek to evaluate measures of a nursing home's rehabilitation. We look at the facility's skilled nursing services, such as the ones performed by registered nurses and various therapists. Based on its grade in this area, we weren't surprised to find that this place is well below average in terms of its quantity of registered nurse and physical therapy hours offered to its residents based on the figures we assessed. Honestly, this was what we expected to find. Finally, we considered the number of patients who were able to return to the community from this facility. We found that just 43.1 percent of this facility's patients returned home.
Nurse Quality
The final area we rated is nursing. Sadly, it received an F in this area, which is a poor grade. This is obviously a major concern. The nursing grade considers a host of factors. The most heavily weighted factor is the amount of time nurses spent with residents. This facility provided 3.5 hours of nursing care per resident per day. This is below the national average. This facility also had terrible scores in several of the quality-based measures to go along with its low nursing hour totals. We looked at the percentage of patients experiencing pressure ulcers. This facility was at more than twice the national average in this statistic. This is alarming when you consider that so many pressure ulcers are preventable with better nursing care. This ended up sealing the facility's fate of receiving a very weak nursing grade.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Pembroke Center Quality Metrics
Minimizes Pressure Ulcers
This tells you the percentage of patients who have had a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a barometer of nursing care at a nursing home. Pressure ulcers, which are also known as bed sores, are routinely the result of residents not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of patients that suffered from a major fall. Falls leading to severe injuries are often the result of lower quality nursing care. Better nursing protocols can reduce the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of patients who sustained a urinary tract infection. Urinary tract infections are considered by many experts to be an indicator of nursing care at a nursing home. UTI's are often caused by worse hygiene protocols. Nevertheless, this statistic could be skewed for certain facilities due to inconsistent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of patients given antipsychotic drugs. Antipsychotic drugs are given to patients for a variety of conditions, such as cognitive disorders. Unfortunately, in some situations, high levels of antipsychotic drug use may mean that a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This figure measures the percent of long-term patients who were given antianxiety medication. These drugs are typically prescribed to residents experiencing depression or anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percentage of residents who are exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of residents who were given the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of residents who required more assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may be a sign of the deterioration of a resident's medical condition.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term care residents that maintained mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint is a measure of the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per thousand days of short-term patient care. There is usually a correlation between keeping patients out of the hospital and the quality of rehabilitation services.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of emergency room visits per thousand days of short-term patient care. There is usually a correlation between having fewer emergency room visits and the quality of rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term stay residents who saw functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better