Pavilion Health Center at Brightmore: Nursing Home OverviewSkip to content

Pavilion Health Center at Brightmore

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: COct 20: B-Nov 20: B-Jan 21: BFeb 21: BMar 21: BApr 21: B+May 21: B+Jun 21: B+Jul 21: A-Aug 21: A-Sep 21: A-Oct 21: A-Nov 21: A-Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: BMay 22: BJun 22: B+Aug 22: B+Sep 22: B+Oct 22: B+Nov 22: B+Jan 23: CFeb 23: CMar 23: CApr 23: CJun 23: CJul 23: CAug 23: CSep 23: COct 23: CNov 23: C
See Rating Overview
Pavilion Health Center at Brightmore's website

10011 Providence Road West,
Charlotte NC 28277

82.59% estimated occupancy 1

Pavilion Health Center at Brightmore is in Charlotte, North Carolina. This city is one of the most densely populated cities in the country with has a total of 790,689 people. With an overall rating of C, this appears to be a middle of the pack nursing home. This grade is not too far off the city grade for Charlotte, which is a B-. The best part of this facility's profile was its stellar inspection score. Inspection reports are discussed in the next paragraph.

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Phone Placement:
(866) 905-1243

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Speech Therapy
  • Amputee Recovery
  • Occupational Therapy
  • Physical Therapy
  • Pharmacy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A

While this facility's overall grade was not bad, it really fared well in the area of inspections. In fact, we awarded it a grade of A for that category, which is one of our best scores. Inspection scores are tied to several pieces of information located in the a nursing home's recent inspection reports. Facilities that excel in this category tend to have few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. While this nursing home had a few deficiencies on its inspection report, none were major deficiencies based on CMS' scale. A couple of minor deficiencies shouldn't stop you from considering a nursing home.

Short-term Care Quality

Grade: B

This nursing home also was awarded a positive short-term care grade. As a matter of fact, we gave it a B in that area, which happens to be one of our more favorable scores. In the category of short-term care, we strive to qualify indicators of a nursing home's rehabilitation services. We look at the facility's skilled nursing services, including the ones performed by registered nurses and physical therapists. It doesn't appear that this facility provided information on registered nurse or physical therapist staffing. The last datapoint we looked at in this area is the percentage of residents who were able to leave the nursing home and return home. We discovered that 5.3 percent of this facility's residents were able to return home.

Nurse Quality

Grade: D

Another strength of this facility is its favorable grade in nursing. We awarded them one of our better scores in that area, with a grade of D. The nursing score assesses several datapoints, most of which are associated with nursing hours. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, we also assessed some nursing quality measures in calculating our nursing scores. This facility fared well when it comes to minimizing its residents' major falls and pressure ulcers. Many consider these metrics to be reliable indicators of the quality of nursing care.

Long-term Care Quality

Grade: F

The next area we graded was long-term care, which turned out to be this facility's least impressive area. Sadly, it received an abysmal F for this category, which is clearly very concerning. Facilities that do not fare well in long-term care typically are not as well-staffed and are lagging in a few of the areas of routine healthcare services we looked at. After we finished assessing the volume of care provided by nurses, we then analyzed the nursing home's vaccination records. Candidly, we were a bit concerned this facility vaccinated only 89.23077 percent of its residents against pneumonia. To our surprise, this facility was actually decent at keeping its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days. This is its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Pavilion Health Center at Brightmore Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Pavilion Health Center at Brightmore, 8.04% of Patients had Pressure Ulcers

This indicates the percentage of patients that sustained a pressure ulcer. Pressure ulcers are damage to the skin due to staying in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: C

In Pavilion Health Center at Brightmore, 4.62% of Patients had Serious Falls

This metric gauges the percentage of long-term residents who experienced a fall leading to severe injury. This is one of the statistics we use in determining our nursing grades.

Minimizes Urinary Tract Infections

Grade: D

In Pavilion Health Center at Brightmore, 5.81% of Patients had UTIs

This metric is an indication of the percent of long-term residents which sustained urinary tract infections. While a higher rate infections may reflect poorly on a facility's hygiene protocols, it is difficult to compare different facilities due to nursing homes having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Pavilion Health Center at Brightmore, 4.47% of Patients use Anti-Psychotic Medication

This indicates the percent of patients prescribed antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to make sure these medications are being used only where medically required. In limited cases, increased usage of these drugs may mean that a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Pavilion Health Center at Brightmore, 11.49% of Patients use Anti-Anxiety Medication

This is an indication of the percentage of long-term stay patients who were given antianxiety drugs. These drugs are commonly prescribed to patients suffering from depression and anxiety.

Managing Depression Among Residents

Grade: A-minus

In Pavilion Health Center at Brightmore, 0.4% of Patients

This is the percentage of patients showing depressive symptoms. Higher levels of depression could indicate worse patient care.

Appropriate Vaccine Usage

Grade: C

In Pavilion Health Center at Brightmore, 92.87% of Patients

Measures the percentage of long-term care patients who were administered the flu and pneumonia vaccines. Respiratory viruses can be deadly for seniors, making these types of vaccines important for resident well-being.

Residents Maintain Autonomy

Grade: D

In Pavilion Health Center at Brightmore, 22.08% of Patients

This metric measures the percentage of long-term care residents that required more assistance with activities of daily living over time. ADL's include activities such as getting dressed and using the bathroom.

Ability to Keep Residents Mobile

Grade: B

In Pavilion Health Center at Brightmore, 15.45% of Residents

Measures the percentage of long-term residents that were able to retain mobility.

Hospitalizations

Grade: A-minus

In Pavilion Health Center at Brightmore, 0.02 Hospitalizations per 1,000 resident days

This is a measure of the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B

In Pavilion Health Center at Brightmore, 15.45% of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is important to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: B-minus

In Pavilion Health Center at Brightmore, 13.86% of Patients

Measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Pavilion Health Center at Brightmore, 57.8% of Resident

This metric measures the percentage of short-term stay residents that experienced functional improvements.

Scores for Charlotte, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Charlotte, North Carolina has 19 other nursing homes

Nearby Hospitals

  • Atrium Health PinevilleAcute Care Hospitals 4.26 miles away10628 Park Rd Charlotte North Carolina 28210Government - Hospital District or Authority(704) 379-5000
  • Carolinas Medical Center/Behav HealthAcute Care Hospitals 11.62 miles away1000 Blythe Blvd Charlotte North Carolina 28203Government - Hospital District or Authority(704) 355-2000
  • Rebound Behavioral HealthPsychiatric 11.97 miles away134 East Rebound Road Lancaster South Carolina 29720Proprietary(803) 313-3700
  • Novant Health Presbyterian Medical CenterAcute Care Hospitals 12.18 miles away200 Hawthorne Lane Box 33549 Charlotte North Carolina 28233Voluntary non-profit - Private(704) 384-4000
  • Piedmont Medical CenterAcute Care Hospitals 13.74 miles away222 S Herlong Ave Rock Hill South Carolina 29730Proprietary(803) 329-1234
  • Atrium Health UnionAcute Care Hospitals 17.89 miles away600 Hospital Dr Monroe North Carolina 28112Government - Hospital District or Authority(704) 283-3100
  • Atrium Health University CityAcute Care Hospitals 19.44 miles away8800 North Tyron Street Charlotte North Carolina 28262Government - Hospital District or Authority(704) 548-6000

Nearby Dialysis

  • South Charlotte Dialysis3.58 miles away6450 Bannington Road Charlotte North Carolina 28226CMS Rating: 3 stars Dialysis Stations: 23 (704) 542-9499
  • Fmc of Fort Mill6.75 miles away535 River Crossing Drive Fort Mill South Carolina 29715CMS Rating: 2 stars Dialysis Stations: 32 (803) 802-2480
  • Bma Nations Ford7.07 miles away7901 England Street Charlotte North Carolina 28273CMS Rating: 1 stars Dialysis Stations: 28 (704) 552-9102
  • Fort Mill Dialysis7.55 miles away1975 Carolina Place Dr Fort Mill South Carolina 29708CMS Rating: 2 stars Dialysis Stations: 20 (803) 802-3027
  • Fresenius Medical Care Matthews8.66 miles away910 Park Center Drive Matthews North Carolina 28105CMS Rating: 3 stars Dialysis Stations: 21 (704) 443-2973
  • Fresenius Medical Care Southwest Charlotte9.83 miles away14166 Steele Creek Rd Charlotte North Carolina 28275Dialysis Stations: 13 (704) 504-2667
  • Dsi Charlotte Latrobe Dialysis11.32 miles away3515 Latrobe Drive Charlotte North Carolina 28211Dialysis Stations: 24 (704) 366-5299
  • Carolinas Medical Center Dialysis Unit11.55 miles away1000 Blythe Blvd Pediatric Dialysis Unit Charlotte North Carolina 28232Dialysis Stations: 9 (704) 381-7749

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=345563