Villa at Palos Heights: Nursing Home OverviewSkip to content

Villa at Palos Heights

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
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See Rating Overview
Villa at Palos Heights's website

12550 South Ridgeland Avenue,
Palos Heights IL 60463

(708) 597-9300

88.28% estimated occupancy 1

Please note our records indicate that Villa at Palos Heights has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Note: Villa at Palos Heights has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Villa at Palos Heights is an average-sized nursing home in Palos Heights, Illinois. Sporting an overall grade of D, this is a relatively poor facility. If you are not happy with this facility's pedestrian overall grade, you may find your options to be limited in Palos Heights. The city has just three other nursing homes. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, we will discuss inspections in the next section.

Get pricing and details on Palos Heights senior living options.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B-minus

While we did not rate this nursing home well overall, we wanted to note its decent government inspection reports in recent years. We gave it a somewhat respectable score of B- in that area. We believe that one of the most critical factors in evaluating an inspection report is deficiencies. In this regard, we especially focus on the severity of the deficiencies. While this facility had a few minor dings on its report, it had zero severe deficiencies. Severe deficiencies are labeled as categories G through L. This tells you the government inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

Nurse Quality

Grade: B-minus

We also ended up giving this facility a fairly respectable grade in the area of nursing, where it received a grade of B-. Our nursing grade is largely tied to the nursing home's level of nurse staffing. This particular facility provided just 0.3 hours of nursing care per resident daily. This figure is significantly below average. Despite having low quantities of nursing care, this nursing home surprisingly excelled in some of the quality measures we assessed. In fact, it performed well in the area of avoiding major falls and pressure ulcers. We consider these areas to be measures of the quality of nursing care. In many cases, the quality of nursing care is just as important as the quantity of hours of care provided.

Short-term Care Quality

Grade: B-minus

This facilities next most favorable area was short-term care. We awarded it a grade of B- in this area. This is essentially a middle of the road score in this category. Short-term care grades are important for individuals needing rehabilitation. Rehabilitation typically requires additional skilled nursing. Skilled nursing includes a vast spectrum of services, ranging from registered nurses to physical and respiratory therapists, as well as other types of therapy. We were surprised to find that this facility was below average in the two key staffing areas we looked at. It offered fewer physical therapist and registered nurse hours per resident than most other nursing homes. Finally, we looked at the percentage of patients who who were able to eventually return home from this nursing home. We found that 5.8 percent of this facility's residents were able to return home. This figure was quite a bit below the national average.

Long-term Care Quality

Grade: B-minus

Moving on to our fourth area, this facility was awarded a grade of B- for long-term care, which is generally a respectable score. In a long-term care environment, the nursing home's primary goal is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. One of the criteria we considered in addition to nurse's aid hours was vaccinations. Fortunately, this facility administered the pneumonia vaccination to 99.612404 percent of its residents. This place also excelled at keeping its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Villa at Palos Heights Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Villa at Palos Heights, 11.16% of Patients had Pressure Ulcers

This figure gauges the percentage of long-term stay patients which suffer from pressure ulcers. Many experts believe that pressure ulcers are a solid indicator of quality of care.

Minimizes Serious Falls

Grade: A-minus

In Villa at Palos Heights, 1.94% of Patients had Serious Falls

This tells you the percent of residents who have had a major fall. Falls resulting in serious injuries are considered to be an indicator of the quality of nursing care . Falls which result in injury are often the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-minus

In Villa at Palos Heights, 2.08% of Patients had UTIs

This indicates the percentage of patients who have had a urinary tract infection. These infections are sometimes linked to insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Villa at Palos Heights, 11.2% of Patients use Anti-Psychotic Medication

This is the percent of patients given antipsychotic drugs. These medications may be used to treat several conditions, including Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Villa at Palos Heights, 10.3% of Patients use Anti-Anxiety Medication

This statistic indicates the percent of long-term stay residents which are given antianxiety drugs. These medications are commonly prescribed to patients experiencing anxiety and depression.

Managing Depression Among Residents

Grade: F

In Villa at Palos Heights, 89.74% of Patients

This metric measures the percentage of long-term care patients exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In Villa at Palos Heights, 99.81% of Patients

This is a measure of the percentage of long-term patients that have received the flu and pneumonia vaccines. Respiratory viruses can be fatal for seniors, making these vaccines critical to patient safety.

Residents Maintain Autonomy

Grade: B

In Villa at Palos Heights, 15.42% of Patients

This metric measures the percentage of long-term stay patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and taking a bath. Some experts believe that this is a reliable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: C

In Villa at Palos Heights, 11.47% of Residents

This indicates the percentage of residents who maintained mobility over time. Optimizing mobility is usually a good sign for residents' health.

Hospitalizations

Grade: D

In Villa at Palos Heights, 0.03 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Villa at Palos Heights, 11.47% of Residents Rehospitalized

This metric is a measure of the number of rehospitalizations per thousand days of short-term resident care.

Short-term Care: ER Visits

Grade: B-plus

In Villa at Palos Heights, 10.43% of Patients

This metric measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Villa at Palos Heights, 70.4% of Resident

Measures the percentage of short-term stay patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Some experts argue that this is a reliable measure of a nursing home's rehabilitation services.

Scores for Palos Heights, IL

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of D
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of B-minus

Looking for more options? Palos Heights, Illinois has 3 other nursing homes

Nearby Hospitals

  • Palos Community HospitalAcute Care Hospitals 2 miles away12251 South 80th Avenue Palos Heights Illinois 60463Voluntary non-profit - Private(708) 923-4000
  • Advocate Christ Hospital & Medical CenterAcute Care Hospitals 4.58 miles away4440 W 95th Street Oak Lawn Illinois 60453Voluntary non-profit - Church(708) 684-8000
  • Little Company of Mary HospitalAcute Care Hospitals 5.96 miles away2800 W 95th St Evergreen Park Illinois 60805Voluntary non-profit - Other(708) 422-6200
  • Ingalls Memorial HospitalAcute Care Hospitals 7.26 miles away1 Ingalls Drive Harvey Illinois 60426Voluntary non-profit - Private(708) 333-2300
  • Advocate South Suburban HospitalAcute Care Hospitals 7.94 miles away17800 S Kedzie Ave Hazel Crest Illinois 60429Voluntary non-profit - Church(708) 799-8000
  • Roseland Community HospitalAcute Care Hospitals 8.14 miles away45 W 111th Street Chicago Illinois 60628Voluntary non-profit - Other(773) 995-3000
  • Holy Cross HospitalAcute Care Hospitals 8.61 miles away2701 W 68th Street Chicago Illinois 60629Voluntary non-profit - Private(773) 884-9000
  • Adventist La Grange Memorial HospitalAcute Care Hospitals 10.85 miles away5101 S Willow Springs Rd La Grange Illinois 60525Voluntary non-profit - Church(708) 352-1200

Nearby Dialysis

  • Fmc - Alsip Dialysis Center2.18 miles away12250 S Cicero Ste 105 Alsip Illinois 60803CMS Rating: 2 stars Dialysis Stations: 16 (708) 389-0955
  • Concerto Dialysis2.54 miles away14255 S Cicero Ave Midlothian Illinois 60445Dialysis Stations: 9 (847) 233-1200
  • Fmc - Crestwood2.61 miles away4815 Midlothian Turnpike Midlothian Illinois 60445CMS Rating: 3 stars Dialysis Stations: 24 (708) 293-1665
  • Davita - Chicago Ridge Dialysis2.62 miles away10511 S. Harlem Ave. Chicago Ridge Illinois 60415Dialysis Stations: 16 (708) 361-2863
  • Davita - Alsip Home Training3.26 miles away11500 S. Pulaski Road Alsip Illinois 60803Dialysis Stations: 4 (708) 385-7145
  • Davita - Stony Creek Dialysis3.89 miles away6246 W 95th St Oak Lawn Illinois 60453CMS Rating: 4 stars Dialysis Stations: 16 (708) 233-9027
  • Fmc - Merrionette Park4.14 miles away11630 South Kedzie Alsip Illinois 60803CMS Rating: 2 stars Dialysis Stations: 24 (708) 389-9099
  • Usrc - Hickory Hills Dialysis4.17 miles away9640 S. Roberts Road Suite B-3a Hickory Hills Illinois 60457Dialysis Stations: 13 (708) 459-9598