Our Lady of Hope Health Center: Nursing Home OverviewSkip to content

Our Lady of Hope Health Center

  • Nursing Home
  • Assisted Living
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: A-minus
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Our Lady of Hope Health Center's website

13700 North Gayton Road,
Henrico VA 23233

(804) 360-1960

94.26% estimated occupancy 1

Our Lady of Hope Health Center is one of nine nursing homes in Henrico, Virginia. This facility received an A- overall, which is a very strong grade. In fact, this turned out to be one of the top three facilities in Henrico. The best aspect of this facility's impressive profile is its inspection score. Inspection grades are discussed in the next section

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Church related
  • Secure Memory Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy

Awards

Best Nursing Home in Henrico, Virginia badge

Best Nursing Home in Henrico, Virginia Awards 2019

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

With an overall grade this high, it should come as no surprise that this facility performed well in inspections, where it received an A. These inspection grades weigh several factors, including deficiencies and federal fines. You can learn more about each of these issues by obtaining copies of nursing homes' inspection reports. This place was assessed 4 deficiencies on its inspection report, but none of the deficiencies were considered to be severe deficiencies. This indicates that CMS didn't deem any of the deficiencies to be an imminent risk to resident safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A

Adding to its top-shelf assessment, this nursing home also was awarded an excellent short-term care grade, with a grade of A. In our short-term care grade, we try to create a fair barometer for rehabilitation services. In doing so, we analyze a nursing home's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Unfortunately, it doesn't appear that this facility provided information on registered nurse or physical therapist staffing. The last statistic we assessed in this area is the percentage of residents that returned home from the facility. We found that 6.3 percent of this nursing home's patients returned home as opposed to remaining at the facility on a permanent basis.

Long-term Care Quality

Grade: B-plus

The third area we graded is long-term care. This facility was given a favorable long-term care grade, with a grade of B+ in this category. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to patients. Once we looked at the amount of care provided by nurses aids and other staff, we then analyzed the nursing home's vaccination records. This facility vaccinated 94.97207 percent of its patients for pneumonia, which is higher than the average nursing home. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: B-minus

Switching gears to the fourth area, this nursing home was given an acceptable nursing grade. Although this is not quite as impressive as many of its other category grades, this is still not a major area of concern. Our nursing score consists of quite a few factors, many of which are associated with levels of nurse staffing. This particular facility provided just 0 hours of nursing care per resident each day. This figure is significantly below the national average. Finally, we look at quality-based metrics, such as the percent of residents who experienced pressure ulcers and major falls. These metrics are measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Our Lady of Hope Health Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Our Lady of Hope Health Center, 10.2% of Patients had Pressure Ulcers

This tells you the percent of residents who sustained a pressure ulcer. Pressure ulcers are damage to the skin caused by staying in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: D

In Our Lady of Hope Health Center, 5.59% of Patients had Serious Falls

This is the percentage of residents that sustained a fall which caused serious injury.

Minimizes Urinary Tract Infections

Grade: D

In Our Lady of Hope Health Center, 5.68% of Patients had UTIs

This figure indicates the percentage of long-term patients who have suffered from UTI's. UTI's may be an indicator of a nursing home with worse hygiene protocols. However, this statistic can also be skewed for some nursing homes due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Our Lady of Hope Health Center, 26.16% of Patients use Anti-Psychotic Medication

This indicates the percentage of long-term care patients which were given antipsychotic medication. Excessive reliance on these medications may suggest a facility is using these medications to subdue residents in scenarios where such drugs aren't medically required. However, some nursing homes need to rely more on these medications due to having more patients with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Our Lady of Hope Health Center, 10.87% of Patients use Anti-Anxiety Medication

This statistic is an indication of the percentage of long-term residents which are prescribed antianxiety medication. These medications are given to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: A+

In Our Lady of Hope Health Center, 0% of Patients

Measures the percent of long-term care residents exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: B-minus

In Our Lady of Hope Health Center, 95.96% of Patients

This datapoint measures the percent of long-term care patients who were administered the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines critical to patient well-being.

Residents Maintain Autonomy

Grade: D

In Our Lady of Hope Health Center, 22.14% of Patients

This datapoint is a measure of the percent of long-term stay residents who required additional assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and taking a bath.

Ability to Keep Residents Mobile

Grade: A

In Our Lady of Hope Health Center, 23.67% of Residents

This metric tracks the percentage of long-term stay patients that remained mobile levels. Many believe that mobility is critical to patients physical and mental well-being.

Hospitalizations

Grade: A-minus

In Our Lady of Hope Health Center, 0.01 Hospitalizations per 1,000 resident days

Measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Our Lady of Hope Health Center, 23.67% of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term care.

Short-term Care: ER Visits

Grade: B-plus

In Our Lady of Hope Health Center, 10.11% of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is a correlation between having fewer emergency room visits and the quality of nursing home care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Our Lady of Hope Health Center, 74.25% of Resident

This indicates the percent of short-term stay patients who saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Henrico, VA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-minus

Looking for more options? Henrico, Virginia has 8 other nursing homes

Nearby Hospitals

  • Henrico Doctors' HospitalAcute Care Hospitals 6.32 miles away1602 Skipwith Road Henrico Virginia 23229Voluntary non-profit - Other(804) 289-4500
  • Bon Secours St Marys HospitalAcute Care Hospitals 8.17 miles away5801 Bremo Rd Richmond Virginia 23226Voluntary non-profit - Church(804) 285-2011
  • Cjw Medical CenterAcute Care Hospitals 11.27 miles away7101 Jahnke Road Richmond Virginia 23235Proprietary(804) 320-3911
  • Bon Secours St Francis Medical CenterAcute Care Hospitals 13.2 miles away13710 St Francis Boulevard Midlothian Virginia 23114Voluntary non-profit - Church(804) 594-7400
  • Bon Secours Memorial Regional Medical CenterAcute Care Hospitals 13.52 miles away8260 Atlee Road Mechanicsville Virginia 23116Voluntary non-profit - Church(804) 764-6000
  • Bon Secours Richmond Community HospitalAcute Care Hospitals 14.65 miles away1500 N. 28th Street Richmond Virginia 23223Voluntary non-profit - Private(804) 225-1700

Nearby Dialysis

  • Three Chopt Dialysis5.43 miles away8813 Three Chopt Rd Henrico Virginia 23229Dialysis Stations: 16 (804) 282-6791
  • Forest Park Dialysis Center5.92 miles away1603 Santa Rosa Rd Ste 100 Henrico Virginia 23229Dialysis Stations: 16 (804) 288-2751
  • Bma - West End6.02 miles away1501 Santa Rosa Rd Henrico Virginia 23229CMS Rating: 3 stars Dialysis Stations: 35 (804) 288-5053
  • Fresenius Kidney Care Laurel Park7.04 miles away4008 East Parham Road Henrico Virginia 23228Dialysis Stations: 13 (804) 553-7880
  • Glenside Dialysis7.05 miles away7001 West Broad Street Suite C Henrico Virginia 23294Dialysis Stations: 21 (804) 755-2368
  • Westhampton Dialysis Center LLC8.64 miles away5320 Patterson Avenue Richmond Virginia 23226Dialysis Stations: 17 (804) 285-3394
  • Davita Midlothian10.56 miles away14281 Midlothian Trnpk Midlothian Virginia 23113CMS Rating: 3 stars Dialysis Stations: 17 (804) 594-3520
  • Davita - Henrico County10.58 miles away5270 Chamberlayne Rd Richmond Virginia 23227Dialysis Stations: 26 (804) 262-8077