Ottawa County Riverview Healthcare Campus

One of the many reasons this turned out to be a quality nursing home is that it received an A+ inspection grade. This is simply as good as it gets in this critical category. Our inspection scores are based on items found on the a nursing home's recent inspection reports. Nursing homes that excel in this category tend to have very few deficiencies on those reports. Most importantly, these facilities should not have any severe deficiencies which are associated with endangerment of patients. Although this place had a few deficiencies on its government inspection report, none were major deficiencies based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

In addition, this nursing home was given high marks in the area of short-term care. For this reason, it was given one of our highest scores in that category with a grade of A+. Our short-term care grade is typically used to score a facility's rehabilitation services. To offer high-end rehabilitation services, facilities generally need to have better levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, occupational therapists and other highly skilled individuals. Fortunately, it appear that this nursing home employs registered nurses. Not every nursing home employs these skilled professionals. On the other hand, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we looked at the number of residents who returned home from this nursing home. We found that 7.3 percent of this facility's residents returned home.

Moving on our next category, this facility received first-rate long-term care score. In fact, we awarded it a grade of A in that area. When nursing homes receive a score in this range in this category it typically means it's well-staffed and is a quality place to reside on a permanent basis. In addition to considering the volume of care provided by aids and other staff, we analyzed the percentage of residents vaccinated against pneumonia. This facility gave the vaccine to 100 percent of its patients. Vaccines are vital to keeping patients healthy. Finally, this place was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

Moving on to our fourth category, this facility was given an excellent nursing score. In fact, we awarded it a B+ in this area, rounding out one of our more favorable profiles. There are a number of criteria within this area. Many of these data points are tied to levels of nurse staffing. This nursing home provides 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed better than average in this area. This is often a good indicator that a nursing home has reliable quality controls in place. Major falls can often be prevented if more nurses aids and better safety protocols are in place.