Complete Care at Oak Ridge : Nursing Home OverviewSkip to content

Complete Care at Oak Ridge

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B-minus
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Complete Care at Oak Ridge 's website

1000 Association Drive,
Charleston WV 25311

(304) 347-4372

96.08% estimated occupancy 1

Complete Care at Oak Ridge is a nursing home in Charleston, West Virginia. The city has a population of 116,525 people. This is a decent facility with a B- overall grade. This grade is right in line with the city grade in Charleston. This facility seems to have some things working in its favor. One of the best aspects of this nursing home's report card is its stellar inspection reports, which you can find in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Bariatric Care
  • Optometry
  • Audiology
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A

While this nursing home's overall grade was not bad, it really excelled in the area of inspections. In fact, we awarded it a grade of A for that category, which is one of our highest scores. These inspection scores take several factors into consideration, including deficiencies and substantiated complaints. You can learn more about each of these factors by obtaining copies of nursing homes' inspection reports. Fortunately, although this nursing home had a few minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are those found in categories G through L. This tells you the inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple relatively minor deficiencies aren't necessarily something to panic about.

Long-term Care Quality

Grade: B-minus

The second highest area we awarded this facility in any category came in the category of long-term care, where we gave it a grade of B-. Long-term care grades are typically used to gauge a facility's performance as a traditional nursing home, as opposed to focusing on the skilled nursing services offered by a rehabilitation facility. One of the statistics we considered in addition to nurse's aid hours was vaccines. Fortunately, this nursing home provided the pneumonia vaccine to 95.29412 percent of its residents. This facility keeps its residents out of the hospital. In fact, it had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: B-minus

One of this facility's better category grades was in the area of nursing care. In that area, we gave this facility a grade of B-. Our nursing score is based on the nursing home's nurse staffing levels. We consider both the levels of licensure of those nurses and the number of hours spent with residents. This facility provided just 0.4 hours of nursing care per patient on a daily basis. This is a relatively low total compared to most nursing homes. Finally, while this nursing home got dinged a bit for nursing hours per resident, it excelled in a few of our quality measures. With fewer than five percent of its residents experiencing pressure ulcers, it fared well in this statistic.

Short-term Care Quality

Grade: C

Turning to our fourth area, this nursing home was given a decent short-term care grade of C. In determining our short-term care scores, we look at the facility's levels of skilled nursing, which includes registered nurses, physical therapists speech therapists and other types of therapists. This score is generally a solid assessment of a nursing home's rehabilitation. Fortunately, it appear that this nursing home employs registered nurses. Not all nursing homes employs these types of nurses. However, based on the information they provided, it does not look like the facility employs physical therapists. The final measure we considered in this category is the number of patients that who were able to eventually return home from the nursing home. We found that just 4.7 percent of this nursing home's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Complete Care at Oak Ridge Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Complete Care at Oak Ridge , 6.9% of Patients had Pressure Ulcers

This is the percentage of patients that have had a pressure ulcer. Pressure ulcers are damage to the skin caused by remaining in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: D

In Complete Care at Oak Ridge , 5.88% of Patients had Serious Falls

This indicates the percent of residents who have had a major fall. Falls leading to severe injuries are routinely caused by poor nursing care. Better nursing protocols can reduce the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A-minus

In Complete Care at Oak Ridge , 0.82% of Patients had UTIs

This is the percent of residents who have had a urinary tract infection. Urinary tract infections are considered to be an indicator of the quality of nursing care at a nursing home. UTI's are often associated with lower quality nursing care. However, this metric could be skewed for some facilities due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Complete Care at Oak Ridge , 13.39% of Patients use Anti-Psychotic Medication

This metric tells you the percentage of long-term stay residents which are administered antipsychotic drugs. Excessive reliance on these medications may indicate that a nursing home is using these drugs to subdue residents in situations where such medications are not medically required. However, some nursing homes may need to rely more on these drugs due to having more residents suffering from dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Complete Care at Oak Ridge , 13.22% of Patients use Anti-Anxiety Medication

This indicates the percentage of residents prescribed antianxiety medications. Antianxiety medications are administered to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: D

In Complete Care at Oak Ridge , 15% of Patients

This datapoint measures the percentage of long-term stay patients who are exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In Complete Care at Oak Ridge , 96.94% of Patients

This datapoint is a measure of the percentage of long-term patients that were administered the flu and pneumonia vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines indispensable.

Residents Maintain Autonomy

Grade: B-plus

In Complete Care at Oak Ridge , 13.33% of Patients

This indicates the percent of residents that needed additional assistance with activities of daily living over time. High levels of needing for assistance with activities of daily living could indicate erosion of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Complete Care at Oak Ridge , 17.96% of Residents

This is the percentage of residents that remained mobile levels over time. Optimizing mobility can be a great sign for residents' well-being.

Hospitalizations

Grade: B

In Complete Care at Oak Ridge , 0.02 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per 1,000 days of care. There is a correlation between having fewer hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Complete Care at Oak Ridge , 17.96% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per 1,000 days of short-term care. There is typically a correlation between having fewer hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: C

In Complete Care at Oak Ridge , 16.05% of Patients

This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Complete Care at Oak Ridge , 76.54% of Resident

This metric measures the percent of short-term stay residents that saw functional improvements.

Scores for Charleston, WV

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B

Looking for more options? Charleston, West Virginia has 7 other nursing homes

Nearby Hospitals

  • Charleston Area Medical CenterAcute Care Hospitals 1.11 miles away501 Morris Street Charleston West Virginia 25301Voluntary non-profit - Private(304) 388-5432
  • St Francis HospitalAcute Care Hospitals 1.25 miles away333 Laidley St Charleston West Virginia 25301Proprietary(304) 347-6500
  • Thomas Memorial HospitalAcute Care Hospitals 6.3 miles away4605 Maccorkle Avenue Sw Charleston West Virginia 25309Voluntary non-profit - Private(304) 766-3600
  • Montgomery General Hospital, IncCritical Access Hospitals 19.4 miles away401 Sixth Avenue Montgomery West Virginia 25136Voluntary non-profit - Private(304) 442-5151

Nearby Dialysis

  • Fms - Charleston1.82 miles away2345 Chesterfield Ave Charleston West Virginia 25304CMS Rating: 4 stars Dialysis Stations: 32 (304) 345-7322
  • Davita Greater Charleston Dialysis5.67 miles away24 Maccorkle Ave Sw Charleston West Virginia 25303CMS Rating: 2 stars Dialysis Stations: 23 (304) 720-2222
  • Fmc - Kanawha County6.7 miles away951 Dunbar Village Dunbar West Virginia 25064CMS Rating: 5 stars Dialysis Stations: 20 (304) 766-1009
  • Fmc Hawks Nest19.45 miles away506 3rd Avenue Montgomery West Virginia 25136Dialysis Stations: 13 (304) 442-5711