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Norwich Rehabilitation & Nursing Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: DNov 18: DDec 18: DJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: DAug 19: DSep 19: DJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: DMay 21: DJun 21: DJul 21: DAug 21: DSep 21: COct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: D
See Rating Overview
Norwich Rehabilitation & Nursing Center's website

88 Calvary Drive,
Norwich NY 13815

(607) 336-3915

99.25% estimated occupancy 1

Norwich Rehabilitation & Nursing Center is an average-sized nursing home located in Norwich, New York. We gave this nursing home an overall grade of D. A score of this caliber typically suggests some red flags. If you are not satisfied with this facility's low overall grade, you may find you have slim pickings in Norwich. The city has just two other nursing homes. If you aren't deterred by this facility's report card, feel free to continue reading to learn more about its category grades. Inspection reports are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Dialysis Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Recreational Therapy
  • Pain Management
  • Bariatric Care
  • Optometry
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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Facility Inspections

Grade: A-minus

Although we didn't rate this facility favorably overall, we actually gave it an excellent score in the area of inspections, where it received an A-. Inspection scores weigh several factors, including deficiencies and federal fines. You can learn more about each of these issues by obtaining copies of nursing homes' inspection reports. Although this nursing home had some deficiencies on its inspection report, none of them were severe based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.

Long-term Care Quality

Grade: B-minus

This nursing home's second most favorable area turned out to be its long-term care score, where it was awarded a grade of B-. In crafting these long-term care grades, we quantify the nursing home's personal care services. In addition to looking at the volume of care provided by nurses aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home administered the vaccine to 84.81013 percent of its residents. This is significantly less than what we expected. On a more positive note, this place was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: F

Another unfortunate development is the F this nursing home received in the area of short-term care. Our short-term care grade is generally employed to assess a facility's performance with rehabilitation In order to have quality rehabilitation services, nursing homes generally must provide better levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other highly skilled individuals. With a score in this range for this area, we weren't surprised to learn that this facility was below average in two of the key staffing areas we looked at. The nursing home offered far fewer physical therapist and registered nurse hours per resident than most other facilities. Lastly, we looked at the number of patients that returned home from this facility. This facility didn't fare well here either. In fact, we found that just 4.6 percent of this facility's residents were able to return home.

Nurse Quality

Grade: F

The final category we looked at was nursing. This facility received an abysmal grade of F in that category. When calculating our nursing scores, we look at both nursing hours and the training levels of those nurses. This particular place averaged just 0.3 hours of nursing care per patient on a daily basis. This number is well below the national average. Lastly, we also assessed some nursing quality-based metrics in determining our nursing scores. This place fared well in the area of avoiding major falls and pressure ulcers. Many consider these statistics to be reliable measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Norwich Rehabilitation & Nursing Center Quality Metrics

Minimizes Pressure Ulcers

Grade: F

In Norwich Rehabilitation & Nursing Center, 9.58% of Patients had Pressure Ulcers

This datapoint measures the percentage of long-term patients who are suffering from pressure ulcers. Many experts believe that pressure ulcers are a great indicator of the quality of nursing care a nursing home provides.

Minimizes Serious Falls

Grade: B

In Norwich Rehabilitation & Nursing Center, 3.04% of Patients had Serious Falls

This is the percent of residents who have had a major fall. Falls resulting in major injury are often associated with poor nursing care. Additional nurse staffing can limit the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A-minus

In Norwich Rehabilitation & Nursing Center, 2.1% of Patients had UTIs

This indicates the percentage of patients that sustained a urinary tract infection. UTI's are considered by many experts to be a barometer of nursing care at a nursing home. UTI's are routinely caused by poor nursing care. Nevertheless, this statistic can be misleading for certain nursing homes due to different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Norwich Rehabilitation & Nursing Center, 11.59% of Patients use Anti-Psychotic Medication

This indicates the percent of patients given antipsychotic drugs. While antipsychotic drugs may be helpful for many patients, it is important to ensure these medications are being used only where medically required. In some cases, increased usage of these drugs may suggest that a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Norwich Rehabilitation & Nursing Center, 13.3% of Patients use Anti-Anxiety Medication

This metric gauges the percent of long-term care patients who were administered antianxiety drugs. These drugs are typically used to treat residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: A+

In Norwich Rehabilitation & Nursing Center, 13.2% of Patients

This is the percentage of residents exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: C

In Norwich Rehabilitation & Nursing Center, 91.26% of Patients

This metric is a measure of the percent of long-term residents that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: C

In Norwich Rehabilitation & Nursing Center, 14.75% Percentage of Patients

This metric measures the percentage of long-term care residents who required more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Many would argue this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A

In Norwich Rehabilitation & Nursing Center, 17.32% Percentage of Residents

This indicates the percentage of residents that retained mobility levels over time. Optimizing mobility is usually a good sign for residents' health.

Hospitalizations

Grade: A-plus

In Norwich Rehabilitation & Nursing Center, 1.31 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Norwich Rehabilitation & Nursing Center, 17.32 Percentage of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per 1,000 days of short-term care. There is typically a correlation between having fewer hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: D

In Norwich Rehabilitation & Nursing Center, 8.8 Percentage of Patients

This metric is a measure of the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Norwich Rehabilitation & Nursing Center, 75.07% Percentage of Resident

Measures the percent of short-term care residents who experienced functional improvements, such as with activities of daily living. Many in the industry believe this is a measure of rehabilitation performance.

Nearby Hospitals

  • Chenango Memorial HospitalAcute Care Hospitals 0.38 miles away179 North Broad Street Norwich New York 13815Voluntary non-profit - Private(607) 337-4111
  • Community Memorial Hospital, IncCritical Access Hospitals 18.62 miles away150 Broad Street Hamilton New York 13346Voluntary non-profit - Private(315) 824-1100

Nearby Dialysis

  • Utica Partners LLC.1.21 miles away54 East Main Street, Suite 6a Norwich New York 13815Dialysis Stations: 14 (607) 334-6861
  • Faxton St Luke's Healthcare - Hamilton19.55 miles away10 Eaton Street, Suite 102 Hamilton New York 13346Dialysis Stations: 8 (315) 824-2513

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=335759