Norwich Rehabilitation & Nursing Center: Nursing Home OverviewSkip to content

Norwich Rehabilitation & Nursing Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: DNov 18: DDec 18: DJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: DAug 19: DSep 19: DJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: DMay 21: DJun 21: DJul 21: DAug 21: DSep 21: COct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: DJun 23: DJul 23: DAug 23: DSep 23: DOct 23: CNov 23: C
See Rating Overview
Norwich Rehabilitation & Nursing Center's website

88 Calvary Drive,
Norwich NY 13815

(607) 336-3915

97% estimated occupancy 1

Norwich Rehabilitation & Nursing Center is an average-sized nursing home located in Norwich, New York. We gave this nursing home an overall grade of C. A score of this caliber requires some decent scores. This place has some things going for it. The best part of this nursing home's report card is is its inspection grade. We discuss inspections in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Dialysis Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Recreational Therapy
  • Pain Management
  • Bariatric Care
  • Optometry
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-minus

To pair with its decent overall score, we awarded this nursing home an A- for its inspection grade. This score is far better than its overall score. These inspection ratings weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these issues by reviewing copies of nursing homes' inspection reports. This nursing home was assessed 5 deficiencies on its inspection report, but we were relieved to see that none were considered to be major deficiencies. This indicates that the inspectors didn't deem any of these deficiencies to be an imminent risk to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.

Long-term Care Quality

Grade: B-minus

We also awarded this nursing home a decent score in the area of long-term care, where it received a grade of B-. Long-term care grades focus on a nursing home's personal care rather than the highly skilled therapy and healthcare services that are critical to a rehabilitation facility. On top of assessing the quantity of care provided by aids and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home gave the vaccine to just 89.20188 percent of its residents, which is slightly concerning. Nevertheless, this place was able to keep its residents out of the hospital. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: C

We also gave this facility a middle of the pack grade in the area of short-term care, with a grade of C. Short-term care grades are typically used to score a nursing home's performance with rehabilitation In order to offer highly rated rehabilitation services, facilities generally need to offer higher levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, speech therapists and other licensed professionals. Unfortunately, we found that this facility provided fewer registered nurse and physical therapist hours per resident than most other facilities. The last datapoint we considered in this area is the number of patients who were able to leave the facility and return home. We discovered that just 5 percent of this facility's patients were able to return home, which is below average.

Nurse Quality

Grade: F

This nursing home's worst area is nursing, which is the final area we looked at. We gave it an abysmal F for this area. Even with multiple respectable grades in other areas, this score is still disappointing so we would like to to make a note of it. We looked at the levels of nurses at the nursing home, in addition to the number of hours the nurses worked with patients, in computing our rating in this category. This place offered a meager 0.3 hours of nursing care per patient on a daily basis. This statistic is significantly below the national average. Unfortunately, this nursing home also had abysmal marks in several of the quality-based measures to go along with its low nursing hours. We looked at the percent of residents sustaining pressure ulcers. This nursing home was at more than double the national average in this metric. This is quite alarming when you consider that many pressure ulcers are believed to be preventable with better nursing care. This ended up sealing the nursing home's fate of receiving a poor nursing score.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Norwich Rehabilitation & Nursing Center Quality Metrics

Minimizes Pressure Ulcers

Grade: F

In Norwich Rehabilitation & Nursing Center, 16.37% of Patients had Pressure Ulcers

This statistic gauges the percentage of long-term care residents who developed pressure ulcers or bed sores. We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A

In Norwich Rehabilitation & Nursing Center, 0.94% of Patients had Serious Falls

This datapoint tells you the percentage of long-term patients who suffered falls which caused severe injury. Falls can arise for a variety of reasons, but high rates of major falls may be a sign of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In Norwich Rehabilitation & Nursing Center, 1.08% of Patients had UTIs

This metric is a measure of the percentage of long-term stay patients that have had urinary tract infections. Although a higher rate infections may reflect poorly on a nursing home's hygiene protocols, it can be difficult to compare different nursing homes due to differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Norwich Rehabilitation & Nursing Center, 10.89% of Patients use Anti-Psychotic Medication

This is the percentage of residents who were prescribed antipsychotic medications. Antipsychotic drugs are prescribed to residents for a variety of medical conditions, including dementia. Tragically, in limited situations, increased usage of these drugs may mean that a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Norwich Rehabilitation & Nursing Center, 19.21% of Patients use Anti-Anxiety Medication

This metric gauges the percent of long-term stay patients which are prescribed antianxiety drugs. These medications are prescribed to patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: B

In Norwich Rehabilitation & Nursing Center, 4.02% of Patients

This metric is a measure of the percent of long-term stay patients exhibiting signs of depression. Many in the industry believe that this is a measure of resident quality of care.

Appropriate Vaccine Usage

Grade: B-minus

In Norwich Rehabilitation & Nursing Center, 93.79% of Patients

This indicates the percent of patients that received the flu and pneumonia vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-plus

In Norwich Rehabilitation & Nursing Center, 12.14% of Patients

This is a measure of the percentage of long-term stay residents who required more assistance with activities of daily living over time. ADL's include activities such as dressing and continence. Many in the industry argue that this is a reliable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A

In Norwich Rehabilitation & Nursing Center, 28.26% of Residents

This indicates the percent of patients that retained mobility levels over time. Preserving mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: A

In Norwich Rehabilitation & Nursing Center, 0.01 Hospitalizations per 1,000 resident days

This is a measure of the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Norwich Rehabilitation & Nursing Center, 28.26% of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care. There is a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B-minus

In Norwich Rehabilitation & Nursing Center, 13.93% of Patients

This tells you the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Norwich Rehabilitation & Nursing Center, 62.61% of Resident

Measures the percent of short-term care residents who saw functional improvements.

Nearby Hospitals

  • Chenango Memorial HospitalAcute Care Hospitals 0.38 miles away179 North Broad Street Norwich New York 13815Voluntary non-profit - Private(607) 337-4111
  • Community Memorial Hospital, IncCritical Access Hospitals 18.62 miles away150 Broad Street Hamilton New York 13346Voluntary non-profit - Private(315) 824-1100

Nearby Dialysis

  • Utica Partners LLC.1.21 miles away54 East Main Street, Suite 6a Norwich New York 13815Dialysis Stations: 14 (607) 334-6861
  • Faxton St Luke's Healthcare - Hamilton19.55 miles away10 Eaton Street, Suite 102 Hamilton New York 13346Dialysis Stations: 8 (315) 824-2513

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=335759