4601 Pall Mall Road, Baltimore MD 21215 · (410) 664-5551 · 82.52% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Note: Northwest Healthcare Center has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.
Northwest Healthcare Center is in the densely populated metropolitan area of Baltimore, Maryland with a population of 632,623 people. This nursing home received an F, which is really a rock-bottom score in our grading scheme. Fortunately, if you aren't satisfied with this facility, there are 28 nursing homes to choose from in the city so you should be able to find a better option. More information on this facility's category grades is available below. Its best category was nursing, which is discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 91 Beds
CCRC :
For profit - Partnership
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
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February
March
April
May
June
July
August
September
October
November
December
Nurse Quality
C
Historical
While we gave this facility an abysmal overall grade, we awarded it a grade of C for our nursing rating. Nursing ratings are mostly based on a facility's nurse staffing. Based on the CMS data, this nursing home offers 3.4 hours of nursing care per resident per day. Lastly, our nursing ratings also weigh quality-based assessments, such as avoiding major falls. This nursing home performed better than average in this area.
Short-term Care Quality
D
Historical
Moving on to the category of short-term care, this facility was awarded just a D in that area. Unfortunately, this wound up being its second best grade. In the area of short-term care, we strive to assess measures of a nursing home's rehabilitation services. We assess the nursing home's skilled nursing services, such as those performed by registered nurses and physical and occupational therapists. Given its abysmal grade in this area, we were not stunned to learn that this facility offers significantly fewer registered nurse and physical therapist hours per resident than most other nursing homes. The final metric we looked at in this category is the percentage of patients that returned home from the facility. This nursing home struggled quite a bit in this metric as well, with just 31.8 percent of its residents returning home.
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Facility Inspections
F
Historical
This nursing home received really poor inspection reports in recent years, causing them to receive a lowly F in our inspection category. An F in this area is typically a sign that there were some red flags on the nursing home's inspection reports. When a nursing home has this poor of an inspection rating, you should look for severe deficiencies on its inspection report. Severe deficiencies indicate a risk to the well being of residents. This nursing home was assessed 5 deficiencies on its inspection report. The only positive thing we found is that none of these deficiencies were in the categories that suggest that they caused a threat to resident safety or health. Lastly, this facility was flagged by CMS for possible abuse or neglect. We prefer to avoid facilities with this designation. Please do your best to find an alternative nursing home.
Long-term Care Quality
F
Historical
The next category we looked at was long-term care. We gave it an F in this category, which is a poor grade. For prospective patients seeking a permanent place to live rather than skilled nursing, long-term care is a very important category. After looking at the quantity of care provided by nurses aids and other staff, we turned to the facility's vaccination record. We were pleased to learn that this facility vaccinated 97.19626 percent of its patients for pneumonia. To our surprise, this place was able to limit hospitalizations. With only 0.79 hospitalizations per one thousand long-term resident days, this facility has fewer hospitalizations than the majority of nursing homes. Sadly, a few of its other scores in the category weren't as favorable as these.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Aug 20
Provider:
F
State:
B
National:
B
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating
Northwest Healthcare Center Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are damage to the skin resulting from staying in one position for too long.
Provider
C
10%
State
B-
8.89%
National
B
7.33%
Percent of Patients with Pressure Ulcers Lower is Better
Minimizes Serious Falls
This metric gauges the percent of long-term stay patients who experienced falls leading to severe injury. Falls can arise for a variety of reasons, but excessive numbers of falls may be an indication of poor nursing care.
Provider
B+
2.8%
State
B+
2.64%
National
B
3.36%
Percent of Patients with Serious Falls Lower is Better
Minimizes Urinary Tract Infections
This tells you the percentage of patients who sustained a urinary tract infection. UTI's are considered by many experts to be an indicator of the quality of nursing care . UTI's are often associated with poor nursing care. Nevertheless, this datapoint could be misleading for certain facilities due to inconsistent reporting standards for urinary tract infections.
Provider
A+
0%
State
B
2.32%
National
B
2.65%
Percent of Patients with UTIs Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of residents prescribed antipsychotic drugs. Antipsychotic drugs are administered to patients for a variety of conditions, such as dementia. Tragically, in some cases, high levels of antipsychotic drug use may suggest a facility is using these medications to subdue residents.
Provider
D
23.81%
State
B+
12.52%
National
B
14.18%
Percent of Patients Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percent of long-term stay residents taking antianxiety drugs.
Provider
D
35.26%
State
A-
14.88%
National
B
19.67%
Percent of Patients Lower is Better
Managing Depression Among Residents
This datapoint measures the percent of long-term stay residents who are exhibiting signs of depression.
Provider
D
12.12%
State
B
5.96%
National
B+
5.09%
Percent of Patients Lower is Better
Appropriate Vaccine Usage
This is a measure of the percent of long-term care patients that were vaccinated against pneumonia and flu.
Provider
B
98.05%
State
B
93.75%
National
B
92.04%
Percent of Patients Higher is Better
Residents Maintain Autonomy
This is the percent of patients who needed increased assistance with activities of daily living over time. High levels of needing for assistance with ADL's may indicate decline of a resident's health.
Provider
D
22.26%
State
B-
18.42%
National
B
14.47%
Percentage of Patients Lower is Better
Ability to Keep Residents Mobile
This indicates the percent of residents who maintained mobility over time. Preserving mobility can be a great sign for residents' well-being.
Provider
B+
18.83%
State
A-
22.28%
National
B
17.09%
Percentage of Residents Higher is Better
Hospitalizations
This indicates the number of times residents are hospitalized per thousand days of care.
Provider
A+
0.78
State
A-
1.23
National
B
1.70
Hospitalizations per 1,000 resident days Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per thousand days of short-term care.
Provider
B-
18.83
State
C
22.28
National
B
17.09
Percentage of Residents Rehospitalized Lower is Better
Short-term Care: ER Visits
Measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.
This is the percentage of short-term residents who saw functional improvements, such as with activities of daily living. High levels of autonomy with ADL's often correlates with higher quality rehabilitation.
Provider
B
70%
State
B-
66.25%
National
B
68.04%
Percentage of Resident Higher is Better
Nearby Hospitals
Sinai Hospital of Baltimore 0.88 mi
2401 West Belvedere Avenue Baltimore Maryland 21215
(410) 601-5131
Acute Care Hospitals
Voluntary non-profit - Private
Medstar Union Memorial Hospital 2.78 mi
201 East University Parkway Baltimore Maryland 21218
(410) 554-2227
Acute Care Hospitals
Voluntary non-profit - Other
University of Md Medical Center Midtown Campus 3.69 mi