North Ottawa Care Center
18525 Woodland Ridge Drive, Spring Lake MI 49456 · (616) 842-0770 · 86.9% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
North Ottawa Care Center is an average-sized hospital-based facility in Spring Lake, Michigan. Featuring an overall grade of B-, this is likely a middle of the road facility. Based on our analysis, this nursing home ought to meet the needs of many people. One of the highlights of this facility's profile is its impressive short-term care grade, which you can find in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 84 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Short-term Care Quality
This nursing home really excelled in the category of short-term care, where it earned an A+. Few facilities performed better in this category. If it wasn't for this area, this facility's overall score would have been much lower. In the category of short-term care, we strive to assess indicators of a nursing home's rehabilitation services. We look at the nursing home's skilled nursing services, such as those performed by registered nurses and various therapists. We were pleased to find that this nursing home employs both registered nurses and physical therapists. The same can't be said for all nursing homes. The final item we looked at in this category is the number of patients who were able to leave the facility and return to the community. It fared as well as just about any facility in Michigan in this area with 69.3 percent of its residents returning home. With most facilities, fewer than half of their short-term residents are able to return home.
Nurse Quality
One of the other reasons we rated this nursing home so highly is that it earned a very impressive nursing score. This turned out to be its second best category grade. In that category, we gave this facility an A-. Nursing scores are heavily correlated with levels of nurse staffing. This facility offers extremely high levels of nursing care, averaging 4.2 hours per patient on a daily basis. This is more nursing care than nearly any other facility offers. Finally, this nursing home also performed well in several of the quality-based metrics we looked at. By way of illustration, in terms of the percentage of its patients suffering from pressure ulcers, this nursing home performed better than the national average. This is typically a good indicator that a nursing home has reliable quality controls. Pressure ulcers can frequently be avoided with better nursing care and having a policy of regularly turning residents to avoid bed sores.
Long-term Care Quality
The third area we graded is long-term care. In that area, we awarded this nursing home a solid grade of C. Our long-term care grade focuses on a facility's personal care rather than the skilled nursing and medical services that are critical to a rehabilitation facility. After assessing the very respectable amount of nursing care provided by this facility, we then analyzed the nursing home's vaccination record. This facility vaccinated 100 percent of its residents against pneumonia, which appears to be higher than most nursing homes. This combination proved to be effective as this place also excelled at keeping its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is an impressively low figure.
Facility Inspections
Turning the last category of inspections, this ended up being this nursing home's worst grade. Inspection ratings are based on a facility's recent inspections. We gave this nursing home just a D in this category, which is not good. Since this data is collected by independent inspectors, we take it seriously. Our inspection grades weigh many items found on the facility's recent inspection reports. When you find severe deficiencies on the reports, this is typically the worst sign. Severe deficiencies indicate a risk to resident safety. This particular facility was assessed one deficiency by government inspectors. Fortunately, it wasn't in a category that suggests that it created a risk to patient safety or health. Finally, this facility also received 4 substantiated complaints in recent years. This is yet another bad sign.
Overall Rating Over Time
Compared to national and state averages across all facilities.
North Ottawa Care Center Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents who suffered from a pressure ulcer. Pressure ulcers are skin damage due to staying in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents that suffered from a major fall. Falls leading to major injury are considered by many experts to be a measure of nursing care . Falls leading to injury are routinely the result of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This statistic is an indication of the percent of long-term residents that had UTI's. While more of these infections may reflect poorly on a nursing home's nursing care, it can be problematic to compare between nursing homes due to inconsistent reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic indicates the percent of long-term patients taking antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to confirm these drugs are being used only where medically required. In limited situations, high levels of antipsychotic drug use may mean that a nursing home is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percentage of residents prescribed antianxiety medications. These medications are commonly prescribed to residents experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percent of patients who are demonstrating symptoms of depression. High levels of depression could indicate lower quality care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percentage of long-term care residents who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate decline of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percentage of long-term stay patients that were able to retain mobility. Many believe that the ability to move around is critical to patients well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of times residents are hospitalized per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint measures the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term residents who experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better