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North Crest Living Center

  • Nursing Home
  • Independent Living
  • Assisted Living

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: BMar 19: BApr 19: B+May 19: A-Jun 19: A-Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: B+Apr 20: AMay 20: AJun 20: AJul 20: A-Aug 20: A-Sep 20: A-Oct 20: BNov 20: BJan 21: BFeb 21: BMar 21: BApr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: ANov 21: AJan 22: AFeb 22: AMar 22: AApr 22: A-May 22: A-Jun 22: A-Aug 22: B-Sep 22: B-Oct 22: DNov 22: DJan 23: CFeb 23: CMar 23: CApr 23: C
See Rating Overview
North Crest Living Center's website

34 Northcrest Drive,
Council Bluffs IA 51503

(712) 328-2333

85.16% estimated occupancy 1

North Crest Living Center is a small nursing home located in Council Bluffs, Iowa. This nursing home was awarded an overall grade of C, which is a good rating. Based on our analysis, this facility has some redeeming qualities. The best part of this facility's profile was its stellar inspection grade. Inspection grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • No Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Medical Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Recreational Therapy
  • Optometry

Awards

Best Nursing Home in Council Bluffs, Iowa badge

Best Nursing Home in Council Bluffs, Iowa Awards 2020

Best Nursing Home in Council Bluffs, Iowa badge

Best Nursing Home in Council Bluffs, Iowa Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A

While this nursing home's overall grade was not bad, it really fared well in the area of inspections. In fact, we awarded it a grade of A for that category, which is one of our highest scores. We weigh several aspects of a nursing home's inspection report in determining these inspection scores. One key factor is health deficiencies. You should keep in mind that the severity of the deficiencies is arguably more important than the quantity of deficiencies, as some of these are relatively insignificant. While this facility had a few minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones labeled as categories G, H, I, J, K and L. This means that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies shouldn't stop you from considering a nursing home.

Long-term Care Quality

Grade: B

We also gave this facility an impressive grade in long-term care. This nursing home earned a B in this category, which turns out to be one of our more impressive grades. When facilities receive a grade in this range in this category it typically means it's well-staffed and is an overall good place to live on a permanent basis. After looking at the volume of care provided by nurses and other staff, we next considered the nursing home's vaccination record. This facility vaccinated 100 percent of its patients for pneumonia. Vaccines are critical to keeping patients healthy. Clearly, this facility is doing something right in this area as it was able to keep its patients out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: D

Moving on to another strength for this facility, it also earned an elite nursing score. In fact, we gave this facility an impressive grade of D. There are quite a few factors included in this category. Most of these subcategories reflect levels of nurse staffing. This place offered just 0.3 hours of nursing care per resident daily. Finally, we also looked at some nursing quality measures in determining our nursing grades. This place performed well in the area of minimizing its residents' pressure ulcers and major falls.

Short-term Care Quality

Grade: F

The final area we rated is short-term care. Unfortunately, we gave it a lowly F in this category, which is a rock bottom score. This is certainly a significant disappointment. Short-term care grades are commonly employed to measure a nursing home's performance with rehabilitation. To offer highly scored rehabilitation services, nursing homes generally need to offer better levels of skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other licensed professionals. With a grade of this caliber in this area, we weren't stunned to discover that this place was well below average in multiple staffing areas we assess. In fact, it provided significantly fewer registered nurse and physical therapist hours per patient than most other nursing homes. The last metric we looked at in this category is the percentage of patients who ultimately were able to return home from the nursing home. This nursing home struggled quite a bit in this area as well, with just 4.4 percent of its patients returning home. Unfortunately, this was quite a bit below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

North Crest Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In North Crest Living Center, 6.16% of Patients had Pressure Ulcers

This indicates the percent of long-term patients who suffer from pressure ulcers. We find that pressure ulcers are a reliable indicator of quality of care.

Minimizes Serious Falls

Grade: B

In North Crest Living Center, 3.87% of Patients had Serious Falls

This indicates the percentage of patients who suffered from a major fall. Falls leading to severe injury are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. Falls are often the result of poor nursing care.

Minimizes Urinary Tract Infections

Grade: B-plus

In North Crest Living Center, 3.28% of Patients had UTIs

This tells you the percent of patients who suffered from a urinary tract infection. UTI's are often linked to lower quality nursing care. Better hygiene protocols reduces the number of UTI's sustained by residents in a nursing home. Note that this statistic is affected by by the fact that facilities have different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In North Crest Living Center, 17.54% of Patients use Anti-Psychotic Medication

This is the percentage of patients who were given antipsychotic drugs. Antipsychotic drugs are prescribed to residents for a variety of medical conditions, such as dementia. Unfortunately, in some cases, high levels of antipsychotic drug use may indicate that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In North Crest Living Center, 19.26% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients prescribed antianxiety medications. Antianxiety drugs are prescribed to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: C

In North Crest Living Center, 4.67% of Patients

This is the percent of residents who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In North Crest Living Center, 93.67% of Patients

This indicates the percentage of residents who were given the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A-minus

In North Crest Living Center, 17.07% Percentage of Patients

This metric measures the percentage of long-term care residents who needed additional assistance with activities of daily living over time. ADL's include activities such as dressing and continence.

Ability to Keep Residents Mobile

Grade: B-plus

In North Crest Living Center, 16.9% Percentage of Residents

This metric tracks the percent of long-term stay patients that maintained mobility.

Hospitalizations

Grade: B

In North Crest Living Center, 1.48 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In North Crest Living Center, 16.9 Percentage of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: C

In North Crest Living Center, 12.73 Percentage of Patients

This metric measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In North Crest Living Center, 77.73% Percentage of Resident

This tells you the percent of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living.

Nearby Hospitals

  • Methodist Jennie EdmundsonAcute Care Hospitals 0.42 miles away933 East Pierce Street Council Bluffs Iowa 51503Voluntary non-profit - Private(712) 396-6000
  • Chi Health Mercy Council BluffsAcute Care Hospitals 0.47 miles away800 Mercy Drive Council Bluffs Iowa 51503Voluntary non-profit - Private(712) 328-5000
  • Chi Health Creighton University Medical Center - BAcute Care Hospitals 10.6 miles away7500 Mercy Rd Omaha Nebraska 68124Voluntary non-profit - Private(402) 398-6060
  • Chi Health ImmanuelAcute Care Hospitals 10.62 miles away6901 North 72nd St Omaha Nebraska 68122Voluntary non-profit - Private(402) 572-2121
  • Children's Hospital & Medical CenterChildrens 10.99 miles away8200 Dodge St Omaha Nebraska 68114Voluntary non-profit - Private(402) 955-5400
  • Methodist HospitalAcute Care Hospitals 11.03 miles away8303 Dodge St Omaha Nebraska 68114Voluntary non-profit - Private(402) 354-4000
  • Bellevue Medical CenterAcute Care Hospitals 11.17 miles away2500 Bellevue Medical Center Dr Bellevue Nebraska 68123Proprietary(402) 763-3600
  • Chi Health MidlandsAcute Care Hospitals 14.51 miles away11111 South 84th St Papillion Nebraska 68046Voluntary non-profit - Church(402) 593-3000

Nearby Dialysis

  • Council Bluffs Dialysis Center1.25 miles away300 W Broadway Suite 150 Council Bluffs Iowa 51503CMS Rating: 3 stars Dialysis Stations: 24 (712) 388-0261
  • Dialysis Clinics, Inc - Omaha7.02 miles away3316 Dodge St. Omaha Nebraska 68131CMS Rating: 4 stars Dialysis Stations: 30 (402) 342-0190
  • Omaha Central Dialysis7.51 miles away144 S 40th Street Omaha Nebraska 68131Dialysis Stations: 17 (402) 558-0818
  • Omaha Florence Dialysis7.64 miles away7454 N 30th St Omaha Nebraska 68112Dialysis Stations: 12 (402) 451-0723
  • Rai Care Center8.03 miles away4411 Center Ste A Omaha Nebraska 68105CMS Rating: 3 stars Dialysis Stations: 20 (402) 558-3284
  • Omaha South Dialysis8.08 miles away3339 L Street Omaha Nebraska 68107CMS Rating: 4 stars Dialysis Stations: 20 (402) 734-0772
  • Rai Care Center - Ames Ave8.61 miles away5084 Ames Ave Omaha Nebraska 68104Dialysis Stations: 17 (402) 451-7754
  • Cornhusker Dialysis9.51 miles away505 Cornhusker Rd #107 Bellevue Nebraska 68005Dialysis Stations: 12 (402) 292-2813