Normandy Terrace Nursing & Rehabilitation Center: Nursing Home OverviewSkip to content

Normandy Terrace Nursing & Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: D
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: DSep 21: FOct 21: DNov 21: FJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: FJun 22: FAug 22: DSep 22: DOct 22: CNov 22: CJan 23: DFeb 23: DMar 23: DApr 23: CJun 23: CJul 23: DAug 23: DSep 23: DOct 23: DNov 23: D
See Rating Overview
Normandy Terrace Nursing & Rehabilitation Center's website

841 Rice Rd,
San Antonio TX 78220

(210) 648-0101

32.96% estimated occupancy 1

Please note our records indicate that Normandy Terrace Nursing & Rehabilitation Center has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Normandy Terrace Nursing & Rehabilitation Center is located in San Antonio, Texas, which is one of the largest cities in the country. This is a relatively poor nursing home, with an overall grade of D. This nursing home has very little going for it. Lastly, this nursing home's ownership changed in the last year, so we will need to monitor it to confirm it is able to raise its standard of care going forward.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Dialysis Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Oncology Care
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Short-term Care Quality

Grade: B-minus

Even though we gave this nursing home a poor overall score, we gave it a fairly respectable grade in our short-term care rating, where it received a B-. This was certainly better than some of its other category grades. In the category of short-term care, we strive to assess measures of a nursing home's rehabilitation. We assess the nursing home's skilled nursing services, including those performed by registered nurses and physical, occupational and other therapists. In this nursing home's case, we were surprised to learn that it actually provides less physical therapist and registered nurse hours per patient than the typical facility. The hope is that this does not adversely affect the quality of care. Lastly, we assessed the percentage of patients who were able to return to the community from this nursing home. We found that 0 percent of this facility's residents returned home. At most nursing homes, closer to half of their patients are able to return home so this figure is below average.

Facility Inspections

Grade: B-minus

We were also pleasantly surprised to award this facility a relatively favorable government inspection grade as well. We gave it a respectable grade of B- in this category, which was much better than its overall score. We weigh several aspects of a nursing home's inspection report in calculating our inspection scores. One of those factors is health deficiencies. You should keep in mind that the severity of these deficiencies is usually more meaningful than the number of deficiencies, as some deficiencies end up being relatively insignificant. This nursing home was hit with 8 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be major deficiencies. This means that the inspectors didn't consider any of the deficiencies to cause an immediate threat to resident health or safety. A few minor deficiencies are not the end of the world.

Nurse Quality

Grade: C

This nursing home actually received a decent grade in the area of nursing as well. We awarded it a grade of C for that category, which is not a bad score. The nursing rating assesses quite a few subcategories, however, the paramount one is the number of nurse hours spent with patients. This particular facility provided just 0.3 hours of nursing care per resident per day. This figure is significantly below the national average. Despite having low quantities of nursing care, this nursing home surprisingly fared better in some of the quality-based metrics we looked at. It scored well when it comes to minimizing its residents' pressure ulcers and major falls.

Long-term Care Quality

Grade: C

Turning to our next area, this nursing home was given a respectable long-term care grade of C. In our long-term care assessment, we analyze the quantity of services provided by a facility, as well as a series of quality data points. Once we looked at the quantity of care provided by nurses aids and other staff, we next considered the facility's vaccination records. We were pleased to find that this nursing home vaccinated 100 percent of its residents against pneumonia. This facility also excelled at keeping its patients out of the hospital. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Normandy Terrace Nursing & Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Normandy Terrace Nursing & Rehabilitation Center, 9.48% of Patients had Pressure Ulcers

This indicates the percentage of patients that sustained a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care at a nursing home. Pressure ulcers, which are also known as bed sores, are often caused by residents staying in one position for too long.

Minimizes Serious Falls

Grade: C

In Normandy Terrace Nursing & Rehabilitation Center, 4.68% of Patients had Serious Falls

This indicates the percent of residents that suffered from a major fall. Falls resulting in serious injury are considered to be a measure of nursing care . Major falls leading to injury are routinely the result of poor nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In Normandy Terrace Nursing & Rehabilitation Center, 0% of Patients had UTIs

This tells you the percent of residents that sustained a urinary tract infection. These infections may be associated with poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Normandy Terrace Nursing & Rehabilitation Center, 4.56% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents given antipsychotic drugs. Antipsychotic medications are prescribed to residents for a variety of medical conditions, including dementia. Sadly, in limited situations, high levels of antipsychotic drug use may suggest a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Normandy Terrace Nursing & Rehabilitation Center, 15.2% of Patients use Anti-Anxiety Medication

This indicates the percent of residents who were prescribed antianxiety drugs. Antianxiety medications are given to residents suffering from depression and anxiety.

Managing Depression Among Residents

Grade: A-minus

In Normandy Terrace Nursing & Rehabilitation Center, 0.79% of Patients

This indicates the percentage of residents exhibiting signs of depression. High levels of depression may be a sign worse patient care.

Appropriate Vaccine Usage

Grade: A-minus

In Normandy Terrace Nursing & Rehabilitation Center, 99.11% of Patients

This datapoint measures the percent of long-term care patients that received the pneumonia and flu vaccines. Respiratory viruses can be deadly for seniors, making these types of vaccines indispensable.

Residents Maintain Autonomy

Grade: B

In Normandy Terrace Nursing & Rehabilitation Center, 13.61% of Patients

This is a measure of the percent of long-term patients who required increased assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and taking a bath. Many would argue this is a measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-minus

In Normandy Terrace Nursing & Rehabilitation Center, 12.69% of Residents

This is the percent of residents who maintained mobility over time. Retaining mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: F

In Normandy Terrace Nursing & Rehabilitation Center, 0.03 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per 1,000 days of patient care. There is usually a correlation between avoiding hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Normandy Terrace Nursing & Rehabilitation Center, 12.69% of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term patient care. There is generally a correlation between staying out of the hospital and a nursing home's quality of short-term rehabilitation.

Scores for San Antonio, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A-minus

Looking for more options? San Antonio, Texas has 61 other nursing homes

Nearby Hospitals

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  • Methodist HospitalAcute Care Hospitals 12.24 miles away7700 Floyd Curl Dr San Antonio Texas 78229Proprietary(210) 575-4000
  • University Health SystemAcute Care Hospitals 12.54 miles away4502 Medical Dr San Antonio Texas 78229Government - Hospital District or Authority(210) 358-2637
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Nearby Dialysis

  • Southcross Dialysis Center2.39 miles away4602 E. Southcross Blvd San Antonio Texas 78222Dialysis Stations: 24 (210) 648-5988
  • Bma Southeast San Antonio2.42 miles away4626 E Southcross Blvd San Antonio Texas 78222CMS Rating: 3 stars Dialysis Stations: 52 (210) 648-2323
  • Kirby Kidney Disease Center3.45 miles away4653 Binz Engleman Road Suite #2 San Antonio Texas 78219CMS Rating: 2 stars Dialysis Stations: 30 (210) 661-0201
  • Kidney Treatment Center East3.48 miles away1608 South New Braunfels San Antonio Texas 78210Dialysis Stations: 24 (210) 531-9693
  • University Dialysis Southeast3.62 miles away1407 Fair Avenue San Antonio Texas 78223Dialysis Stations: 16 (210) 358-5780
  • Us Renal Care Houston Street Dialysis3.88 miles away2011 E. Houston, Suite 102d San Antonio Texas 78202CMS Rating: 2 stars Dialysis Stations: 27 (210) 225-0004
  • Dsi Southeast San Antonio, LLC4.65 miles away2635 Se Military Dr San Antonio Texas 78223Dialysis Stations: 17 (210) 202-3022
  • Fmc - Alamo City Dialysis5.41 miles away805 Camden St San Antonio Texas 78215CMS Rating: 4 stars Dialysis Stations: 28 (210) 527-1308

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=675823