Normandy Nursing Center

While we were not high on this nursing home overall, we awarded it a B- for inspections. This grade is more respectable than this place's overall score. We would argue that one of the most important factors in assessing an inspection report is deficiencies. In this regard, we especially focus on the severity of the deficiencies. This particular nursing home received 4 deficiencies on its inspection report. In addition to having severe deficiencies, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

We also awarded this facility a grade of B- for our nursing rating. Our nursing score is largely tied to the nursing home's level of nurse staffing. This facility provided 3.4 hours of nursing care per resident per day. Lastly, we also assessed a few nursing quality-based metrics and this facility excelled in some of these statistics. With less than five percent of its patients sustaining pressure ulcers, it fared well in this metric. This is usually a good indicator of quality nursing care. Pressure ulcers can often be prevented by offering better nursing care, such as by having a policy of turning a patient more often.

This facilities next most favorable category was short-term care. We awarded it a B- in this category. This is basically a slightly below average score in this area. Our short-term care scores are crucial for residents needing rehabilitation. Rehabilitation generally utilizes higher levels of skilled nursing. This includes a broad range of services, spanning from registered nurses to physical and respiratory therapists, as well as other types of therapy. We found that this nursing home was below average in the two key staffing areas we assessed. In fact, it offered fewer registered nurse and physical therapist hours per resident than most other nursing homes. It is still important to determine whether this is adversely impacting the quality of care. Lastly, we looked at the percentage of patients who were able to return to the community from this facility. We found that 0 percent of this facility's residents returned home. At most facilities, closer to half of their residents are able to return home so this figure is below average.

The last category we assessed is long-term care. For this category, we awarded this facility a grade of B-. With our long-term care assessment, we weigh the sheer volume of services provided by a nursing home, as well as a few qualitative measures. One of the statistics we considered on top of nurse's aid hours is vaccinations. Frankly, we were a bit bothered by the fact that this facility administered the pneumonia vaccine to just 76.92308 percent of its residents. Fortunately, this nursing home was able to limit hospitalizations. It had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.