The Normandy Care Center: Nursing Home OverviewSkip to content

The Normandy Care Center

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: B+Feb 19: B+May 19: BJun 19: BJul 19: BAug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: DNov 20: DJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: BJul 21: BAug 21: BSep 21: BOct 21: B+Nov 21: B+Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: B+May 22: B+Jun 22: BAug 22: BSep 22: BOct 22: B-Nov 22: B-Jan 23: B+Feb 23: B+Mar 23: B+Apr 23: CJun 23: CJul 23: CAug 23: CSep 23: DOct 23: DNov 23: D
See Rating Overview
The Normandy Care Center's website

22709 Lake Rd,
Rocky River OH 44116

(440) 333-5401

80% estimated occupancy 1

The Normandy Care Center is a large facility in Rocky River, Ohio. Featuring an overall grade of D, this is a subpar nursing home. If you are not happy with this facility's poor overall grade, you may find your options to be limited in Rocky River. The city has just one other nursing home. If you aren't deterred by this place's profile, you can continue reading to learn more about its category grades. Inspection grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Individual
  • Secure Memory Care 
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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February
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Facility Inspections

Grade: A-minus

Although we did not rate this nursing home highly overall, we want to draw your attention to its nearly flawless health inspections in recent years. We awarded them an A- in this category. Inspection ratings are tied to several items found on the a nursing home's recent inspection reports. Deficiencies are an important thing to look for on these reports. Most importantly, you should avoid nursing homes that have severe deficiencies associated with endangerment of patients. While this facility had some deficiencies on its inspection report, none were major deficiencies based on CMS' deficiency scale. A couple minor deficiencies are not the end of the world.

Long-term Care Quality

Grade: D

Sadly, this facility's next best category was long-term care. As it turns out, with a grade of D in this area, it still fared relatively badly. When nursing homes receive a score in this range in this category it typically means the facility did not perform well in our measures relating to resident care. On top of looking at the volume of care provided by nurses and other staff, we analyzed the number of residents vaccinated against pneumonia. We discovered that this facility provided the vaccine to only 83.7535 percent of its residents, which is not a very encouraging sign. To our surprise, this nursing home actually fared well at keeping its residents out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days. This was its best feature in this category.

Nurse Quality

Grade: F

Among this nursing home's several poor grades was its F in the area of nursing care. In determining a nursing home's nursing score, we look at the amount of time nurses are with residents as well as the skill levels of those nurses. This place provided just 0.3 hours of nursing care per resident on a daily basis. This statistic is far below the national average. Finally, we also assessed some nursing quality-based metrics in computing our nursing ratings. This place performed well in terms of avoiding pressure ulcers and major falls.

Short-term Care Quality

Grade: F

The next category we analyzed is short-term care, in which this facility received a very poor score here as well. We gave it an abysmal F in this area, which is obviously a major concern. Short-term care scores are vital for people seeking rehabilitation. Rehabilitation generally requires higher levels of skilled nursing. This means a vast spectrum of services, ranging from registered nurses to physical and speech therapists, as well as other forms of therapy. Given its grade in this category, we were not surprised to learn that this facility is well below average in terms of its number of physical therapy and registered nurse hours provided to its patients based on the data we assessed. Lastly, we assessed the number of residents who who were able to eventually return home from this nursing home. This facility didn't fare well here either. In fact, we found that just 4.1 percent of this facility's patients were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Normandy Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In The Normandy Care Center, 8.73% of Patients had Pressure Ulcers

This indicates the percentage of patients that suffered from a pressure ulcer. Pressure ulcers, which are also called bed sores, are often the result of patients not being moved frequently enough. Better nursing protocols can limit the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B

In The Normandy Care Center, 3.36% of Patients had Serious Falls

This is an indication of the percentage of long-term residents that sustained a fall leading to major injury. We use this statistic in determining nursing ratings.

Minimizes Urinary Tract Infections

Grade: B-plus

In The Normandy Care Center, 1.13% of Patients had UTIs

This is the percentage of patients who have had a urinary tract infection. UTI's are considered by many in the nursing home industry to be an indicator of nursing care . UTI's are often associated with lower quality nursing care. Nevertheless, this statistic may be misleading for some facilities due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In The Normandy Care Center, 23.95% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients given antipsychotic medications. Antipsychotic medications are prescribed to patients for a variety of conditions, including dementia. Sadly, in limited cases, excessive reliance on these medications may suggest a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In The Normandy Care Center, 14.24% of Patients use Anti-Anxiety Medication

This datapoint is a measure of the percent of long-term residents that are prescribed antianxiety drugs. These medications are typically prescribed to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: D

In The Normandy Care Center, 21.36% of Patients

This indicates the percent of residents who are showing depressive symptoms. Increased levels of depression could imply a less hospitable environment.

Appropriate Vaccine Usage

Grade: C

In The Normandy Care Center, 90.02% of Patients

This tells you the percent of patients who were administered the flu and pneumonia vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: A-minus

In The Normandy Care Center, 9.89% of Patients

This tells you the percentage of patients who needed additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's could indicate the erosion of a resident's health.

Ability to Keep Residents Mobile

Grade: C

In The Normandy Care Center, 10.71% of Residents

This metric tracks the percent of long-term care residents who retained mobility levels. Some experts believe that mobility is critical to residents' physical and mental health.

Hospitalizations

Grade: A

In The Normandy Care Center, 0.01 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of care. There is a correlation between avoiding hospitalizations and the quality of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In The Normandy Care Center, 10.71% of Residents Rehospitalized

This is the number of times residents are rehospitalized per 1,000 days of short-term care. There is a correlation between avoiding hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: A

In The Normandy Care Center, 7.24% of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In The Normandy Care Center, 80.85% of Resident

This metric is a measure of the percent of short-term stay residents who experienced functional improvements, such as with activities of daily living. Many in the industry believe this is a reasonable measure of rehabilitation performance.

Nearby Hospitals

  • Fairview HospitalAcute Care Hospitals 3.35 miles away18101 Lorain Avenue Cleveland Ohio 44111Voluntary non-profit - Private(216) 476-7000
  • Uh St John Medical CenterAcute Care Hospitals 4.83 miles away29000 Center Ridge Road Westlake Ohio 44145Voluntary non-profit - Private(440) 835-8000
  • Southwest General Health CenterAcute Care Hospitals 7.83 miles away18697 Bagley Road Cleveland Ohio 44130Voluntary non-profit - Private(440) 816-6701
  • Lutheran HospitalAcute Care Hospitals 8.49 miles away1730 West 25th Street Cleveland Ohio 44113Voluntary non-profit - Private(216) 696-4300
  • Metrohealth SystemAcute Care Hospitals 8.98 miles away2500 Metrohealth Drive Cleveland Ohio 44109Voluntary non-profit - Other(216) 778-7089
  • St Vincent Charity Medical CenterAcute Care Hospitals 10.16 miles away2351 East 22nd Street Cleveland Ohio 44115Voluntary non-profit - Private(216) 861-6200
  • Cleveland ClinicAcute Care Hospitals 12.92 miles away9500 Euclid Avenue Cleveland Ohio 44195Voluntary non-profit - Private(216) 445-8400
  • Rainbow Babies and Childrens HospitalChildrens 13.69 miles away11100 Euclid Avenue Cleveland Ohio 44106Voluntary non-profit - Other(216) 844-1000

Nearby Dialysis

  • Davita - Hilliard Dialysis1.98 miles away19133 Hilliard Blvd Rocky River Ohio 44116CMS Rating: 3 stars Dialysis Stations: 18 (216) 712-4700
  • Fmc - Westlake Dialysis Center2.11 miles away26024 Detroit Road Westlake Ohio 44145Dialysis Stations: 23 (440) 835-1139
  • Center for Dialysis Care Westside Home Care LLC2.14 miles away24651 Center Ridge Rd Suite 450 Westlake Ohio 44145Dialysis Stations: 10 (440) 899-2808
  • Davita - Villa of Great Northern4.14 miles away22710 Fairview Center Dr., Ste 100 Cleveland Ohio 44126Dialysis Stations: 7 (440) 734-4630
  • Fmc - Lakewood Ohio Dialysis4.23 miles away13900 Detroit Avenue Lakewood Ohio 44107Dialysis Stations: 12 (216) 221-3034
  • Fmc - Cleveland Clinic West6.51 miles away14670 Snow Road Brookpark Ohio 44142CMS Rating: 3 stars Dialysis Stations: 24 (216) 267-1451
  • Center for Dialysis Care Middleburg Heights6.75 miles away6749 Eastland Road Cleveland Ohio 44130Dialysis Stations: 20 (440) 234-3916
  • Davita - Detroit Road Dialysis6.76 miles away7901 Detroit Avenue Cleveland Ohio 44102Dialysis Stations: 23 (216) 961-6498