Norfolk Health and Rehabilitation Center

While this nursing home's overall grade was terrible, it performed well in the area of inspections. In fact, we awarded it a B+ for that category, which is one of our better scores. Our inspection ratings weigh several factors found on a facility's inspection report. One key criteria we weigh heavily is the number and severity of deficiencies. You should avoid nursing homes with a list of deficiencies flagged. While this place had some deficiencies on its government inspection report, none were severe based on CMS' scale. A few minor deficiencies aren't the end of the world.

This facility's next highest category is short-term care, but it still received a grade of just D in that area. This is still a relatively poor score. In computing our short-term care scores, we assess the nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other types of therapists. This score is frequently a solid assessment of the nursing home's rehabilitation services. With its weak score in this category, we weren't surprised to learn this place offered substantially fewer physical therapist and registered nurse hours per resident than most nursing homes. The last measure we assessed in this category is the number of patients who were able to leave the facility and return to the community. We discovered that just 5.6 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar statistics was damning for this nursing home's short-term care grade.

In addition, we gave this facility an F in the area of nursing care. The nursing grade includes numerous factors. The most heavily weighted factor is the amount of time nurses spend with residents. This place averaged only 0.2 hours of nursing care per resident each day. This is not a very impressive figure. Finally, we also looked at some nursing quality-based metrics in computing our nursing ratings. This nursing home performed well in terms of minimizing its residents' major falls and pressure ulcers. Many consider these metrics to be reliable indicators of the quality of nursing care.

Switching gears to the last category, this facility really didn't perform very well here either. With an abysmal grade of F in long-term care, this is about as bad as it gets. In a long-term care setting, the nursing home's primary goal is to maintain patients' quality of life and keep them safe. One of the statistics we considered in addition to nursing hours was vaccinations. Thankfully, this nursing home administered the pneumonia vaccination to 95.07576 percent of its patients. Surprisingly, this nursing home was able to limit hospitalizations. With just 0.01 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than most nursing homes. Unfortunately, a few of its other scores in this category were not as favorable as these.