Nhc Healthcare, Knoxville: Nursing Home OverviewSkip to content

Nhc Healthcare, Knoxville

  • Nursing Home
  • Home Health Agency
  • Independent Living
  • Assisted Living

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: D
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: BFeb 19: BMay 19: B+Jun 19: B+Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: AMar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: AFeb 22: AMar 22: AApr 22: AMay 22: AJun 22: AAug 22: A-Sep 22: A-Oct 22: A-Nov 22: A-Jan 23: A-Feb 23: A-Mar 23: A-Apr 23: A-Jun 23: DJul 23: DAug 23: DSep 23: DOct 23: DNov 23: D
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Nhc Healthcare, Knoxville's website

809 East Emerald Ave,
Knoxville TN 37917

(865) 524-7366

73.54% estimated occupancy 1

Note: Nhc Healthcare, Knoxville has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Nhc Healthcare, Knoxville is in the densely populated metropolitan area of Knoxville, Tennessee. We awarded this facility an overall grade of D. A grade in this range generally indicates some red flags. Keep in mind that Knoxville received a city grade of B-, so should look at some other options in the city as well. More information on this facility's category grades may be found below. Its best category is inspections, which is discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology
  • Orthopedic Rehabilitation

Awards

Top Nursing Home in Tennessee badge

Top Nursing Home in Tennessee Awards 2019

Top Nursing Home in Tennessee badge

Top Nursing Home in Tennessee Awards 2020

Top Nursing Home in Tennessee badge

Top Nursing Home in Tennessee Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B-minus

While we gave this facility a bad overall rating, we actually gave it a fairly respectable grade in the category of inspections, where we gave it a grade of B-. This was quite a bit better than its other categories. We weigh several aspects of a nursing home's inspection report in determining our inspection grades. One key factor is deficiencies. It should be noted that the severity of these deficiencies is usually more important than the number of deficiencies, as some of these end up being quite minor. This nursing home was assessed 4 deficiencies on its inspection report, but none were considered to be major deficiencies. This means that the government inspectors did not deem any of these deficiencies to be an imminent threat to patient health or safety. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Nurse Quality

Grade: B-minus

We also ended up giving this facility a fairly respectable grade in the area of nursing, where it received a grade of B-. Our nursing rating is based on many factors. The most important variable is the number of hours nurses spent with patients. This nursing home provides 0.4 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, although this place got dinged a bit for its nursing hours, it excelled in some of our quality metrics. With fewer than five percent of its patients sustaining pressure ulcers, it fared very well in this area.

Short-term Care Quality

Grade: B-minus

This nursing home received its next highest category grade in the area of short-term care. We gave this facility a B- in this category, which is a reasonably acceptable score. In computing our short-term care grades, we analyze the facility's levels of skilled nursing services, which includes registered nurses, physical therapists speech therapists and other highly skilled individuals. This score is frequently a reliable assessment of the facility's rehabilitation. We were surprised to find that this facility was below average in the two key staffing areas we assessed. It supplied fewer physical therapist and registered nurse hours per resident than most other nursing homes. Finally, we assessed the number of residents that eventually returned home from this facility. We found that 6 percent of this facility's patients were able to return home. This figure was actually well below the national average.

Long-term Care Quality

Grade: B-minus

The next area we rated was long-term care. We awarded it a grade of B- in that category. This is not a bad grade in this area. In a long-term care environment, the nursing home's primary objective is to maintain patients' quality of life and keep them safe. Once we assessed the amount of care provided by nurses aids and other staff, we turned to the nursing home's vaccination record. This facility vaccinated 100 percent of its patients against pneumonia, which is more than the vast majority of nursing homes. This place also excelled at keeping its residents out of the hospital. Indeed, it had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Nhc Healthcare, Knoxville Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Nhc Healthcare, Knoxville, 5.92% of Patients had Pressure Ulcers

This is the percentage of patients that suffered from a pressure ulcer. Pressure ulcers are skin damage due to staying in one position for too long.

Minimizes Serious Falls

Grade: B-minus

In Nhc Healthcare, Knoxville, 4.14% of Patients had Serious Falls

This indicates the percent of residents that sustained a fall which resulted in severe injury.

Minimizes Urinary Tract Infections

Grade: D

In Nhc Healthcare, Knoxville, 4.45% of Patients had UTIs

This is the percentage of patients that sustained a urinary tract infection. UTI's are considered to be a measure of the quality of nursing care . UTI's are often linked to worse hygiene protocols. Nevertheless, this statistic may also be skewed for some nursing homes due to inconsistent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Nhc Healthcare, Knoxville, 22.15% of Patients use Anti-Psychotic Medication

This metric tells you the percentage of long-term care residents receiving antipsychotic medications. While antipsychotic drugs serve an important medical purpose, it is important to confirm these drugs are being used only where medically required. In some cases, increased usage of these drugs may mean that a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Nhc Healthcare, Knoxville, 35.46% of Patients use Anti-Anxiety Medication

This metric measures the percent of long-term residents who were prescribed antianxiety medication. These drugs are typically prescribed to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Nhc Healthcare, Knoxville, 1.31% of Patients

This metric measures the percent of long-term care residents showing signs of depression.

Appropriate Vaccine Usage

Grade: B

In Nhc Healthcare, Knoxville, 97.53% of Patients

Measures the percentage of long-term stay residents who were given the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these vaccines important for resident well-being.

Residents Maintain Autonomy

Grade: C

In Nhc Healthcare, Knoxville, 18.51% of Patients

This tells you the percent of residents who needed additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-plus

In Nhc Healthcare, Knoxville, 31.07% of Residents

This is a measure of the percent of long-term stay patients that retained mobility levels.

Short-term Care: Rehospitalizations

Grade: F

In Nhc Healthcare, Knoxville, 31.07% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is usually a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A-plus

In Nhc Healthcare, Knoxville, 4.33% of Patients

This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Nhc Healthcare, Knoxville, 42.52% of Resident

Measures the percentage of short-term care residents who experienced functional improvements, such as with activities of daily living. Many in the industry argue that this is a measure of rehabilitation performance.

Scores for Knoxville, TN

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Knoxville, Tennessee has 13 other nursing homes

Nearby Hospitals

  • Fort Sanders Regional Medical CenterAcute Care Hospitals 2.45 miles away1901 W Clinch Ave Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-1101
  • East Tennessee Childrens HospitalChildrens 2.48 miles away2018 Clinch Ave Sw Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-8000
  • University of Tn Medical Center (The)Acute Care Hospitals 3.83 miles away1924 Alcoa Highway Knoxville Tennessee 37920Voluntary non-profit - Private(865) 544-9000
  • Tennova Healthcare-North Knoxville Medical CenterAcute Care Hospitals 5.72 miles away7565 Dannaher Way Powell Powell Tennessee 37849Proprietary(865) 545-8000
  • Parkwest Medical CenterAcute Care Hospitals 11.02 miles away9352 Park West Blvd Knoxville Tennessee 37923Voluntary non-profit - Private(865) 970-9800
  • Blount Memorial HospitalAcute Care Hospitals 16.46 miles away907 E Lamar Alexander Parkway Maryville Tennessee 37804Government - Local(865) 983-7211
  • Methodist Medical Center of Oak RidgeAcute Care Hospitals 17.76 miles away990 Oak Ridge Turnpike Box 529 Oak Ridge Tennessee 37830Voluntary non-profit - Private(865) 835-1000

Nearby Dialysis

  • Bio-Medical Application of Tennessee, Inc.1.66 miles away4440 Walker Blvd. Knoxville Tennessee 37917Dialysis Stations: 24 (865) 687-3436
  • Bio-Medical Applications of Tennessee, Inc.1.81 miles away2519 E Magnolia Ave Knoxville Tennessee 37914Dialysis Stations: 21 (865) 633-6052
  • Fmc Dialysis Fort Sanders1.86 miles away1740 Western Avenue Knoxville Tennessee 37921CMS Rating: 4 stars Dialysis Stations: 26 (865) 523-1516
  • Davita Dialysis2.16 miles away2909 E Magnolia Avenue Knoxville Tennessee 37914Dialysis Stations: 25 (865) 525-2232
  • Bio-Medical Applications of Tennessee2.37 miles away1826 Ailor Avenue Knoxville Tennessee 37921Dialysis Stations: 4 (865) 524-5308
  • Dci Knoxville3.73 miles away3734 Martin Mill Pike Knoxville Tennessee 37920CMS Rating: 3 stars Dialysis Stations: 48 (865) 573-3944
  • Fmc Powell5.41 miles away732 E. Emory Rd Knoxville Tennessee 37938CMS Rating: 4 stars Dialysis Stations: 26 (865) 947-1700
  • Dci Holston River Clinic7.88 miles away5811 East Gov. John Sevier Hwy Knoxville Tennessee 37924Dialysis Stations: 24 (865) 523-3755