Nhc Healthcare, Knoxville
809 East Emerald Ave, Knoxville TN 37917 · (865) 524-7366 · 87.71% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Nhc Healthcare, Knoxville is just one of 15 options in Knoxville, Tennessee. We gave this nursing home an extremely impressive overall grade of A+. As a result, it graded out better than many of the facilities in Knoxville by a wide margin. This is impressive given that the city features plenty of very good facilities. You simply can not do any better than this nursing home. This also turned out to be a very consistent facility with consistent ratings in each of the major categories. More information about its category grades can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 127 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
In addition to a phenomenal overall grade, this facility also received A+ nursing grade. There are quite a few datapoints within this grade. Most of these subcategories are tied to the quantity and quality of nurse staffing. This nursing home provides 3.8 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can typically be avoided if more nurses aids and better safety protocols are in place.
Facility Inspections
This facility has also received near flawless health inspections in recent years. We awarded them an impressive grade of A+ in this category. We take several aspects of a facility's inspection report into consideration in determining these inspection scores. One of those factors is deficiencies. It should be noted that the severity of these deficiencies is arguably more important than the number of deficiencies, as some of these are relatively minor. This facility was assessed 4 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe. This indicates that the inspectors didn't consider any of these deficiencies to be an immediate risk to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
Turning our next area, we gave this nursing home a grade of A for its long-term care grade. This is a first-rate score. Long-term care grades of this caliber generally require both around the clock care from nurses and aids, as well as quality routine medical care. After we finished assessing the quantity of nursing care, we turned to the nursing home's vaccination records. This nursing home vaccinated 100 percent of its patients for pneumonia, which is an impressive figure. Pneumonia tragically can be a life threatening condition for nursing home patients so we strongly prefer when a facility does not leave its residents vulnerable. This place was also able to keep its patients out of the hospital. It had just 1.37 hospitalizations per one thousand long-term resident days.
Short-term Care Quality
In the final category we assessed, this facility was awarded a very favorable grade of A- in our short-term care category. With this score, the facility wrapped up a straight A report card. Short-term care grades are meaningful for people seeking rehabilitation. Rehabilitation usually requires more highly-skilled nursing. Skilled nursing means a vast spectrum of services, ranging from registered nurses to physical and respiratory therapists, as well as other variations of therapy. When we assessed this facility's nursing hours, we found it offered more care from registered nurses than most nursing homes. The last measure we assessed in this area is the number of residents that were able to return home from the nursing home. It performed better than most nursing homes in this area with 53.6 percent of its patients returning home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Nhc Healthcare, Knoxville Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of patients who sustained a pressure ulcer. Pressure ulcers are damage to the skin caused by remaining in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents who suffered from a major fall. Falls resulting in serious injury are considered to be a barometer of the quality of nursing care . Falls leading to injury are routinely caused by lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percent of patients who suffered from a urinary tract infection. Urinary tract infections are often caused by facilities with lower levels of hygiene. Better hygiene protocols reduces the number of UTI's sustained by residents in a nursing home. Keep in mind that this statistic is affected by by the fact that facilities have varying reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric measures the percentage of long-term patients receiving antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to ensure these drugs are being used only where medically required. In some cases, excessive reliance on these medications may mean a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This gauges the percentage of long-term care residents which are administered antianxiety drugs. These medications are commonly prescribed to residents suffering from depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percent of patients who are exhibiting signs of depression. High levels of depression could imply worse patient care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of residents that were given the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of residents that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate the decline of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
Measures the percent of long-term care patients that remained mobile levels.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of rehospitalizations per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term residents that saw functional improvements, such as with activities of daily living. Some experts believe that this is a reasonable measure of a nursing home's rehabilitation performance.
Percentage of Resident
Higher is Better