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NHC HealthCare Kingsport

  • Nursing Home
  • Home Health Agency

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: B+May 19: A-Jun 19: A-Jul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: A+Feb 22: A+Mar 22: A+Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+
See Rating Overview
NHC HealthCare Kingsport's website

2300 Pavilion Drive,
Kingsport TN 37660

(423) 765-9655

67.66% estimated occupancy 1

NHC HealthCare Kingsport is in Kingsport, Tennessee, a city with 87,124 people. This nursing home is an A+ rated facility, which is the highest grade we offer. We were so impressed with this facility that we rated it as one of the 25 best facilities in Tennessee. One of the major highlights of this nursing home's stellar profile is its inspection rating. Inspection reports are discussed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology

Awards

Best Nursing Home in Tennessee badge

Best Nursing Home in Tennessee Awards 2020

Best Nursing Home in Kingsport, Tennessee badge

Best Nursing Home in Kingsport, Tennessee Awards 2020

Best Nursing Home in Tennessee badge

Best Nursing Home in Tennessee Awards 2021

Best Nursing Home in Kingsport, Tennessee badge

Best Nursing Home in Kingsport, Tennessee Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: A-plus

In addition to being a first rate facility overall, this facility performed well in the area of inspections, where it received an A+. Very few nursing homes performed this well in this area. We take several aspects of a facility's inspection report into consideration in computing our inspection grades. One of those factors is health deficiencies. You should keep in mind that the severity of deficiencies is arguably more important than the number of deficiencies, as some of these are quite insignificant. It does not appear that we have information about this nursing home's deficiencies. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A-plus

We also awarded this facility a grade of A+ for its short-term care grade. Our short-term care grades are based on the nursing home's quantity of skilled highly skilled professionals. This includes a broad spectrum of services, spanning from registered nurses to physical and speech therapists, not to mention other variations of therapy. Fortunately, it appear that this nursing home employs registered nurses. Not all facilities employs these skilled professionals. On the other hand, according to the information they provided, they do not appear to employ physical therapists. The final statistic we considered in this area is the number of patients that returned home from the facility. We found that 7 percent of this nursing home's residents returned home as opposed to remaining at the nursing home on a permanent basis.

Long-term Care Quality

Grade: A

This nursing home also fared very well in the category of long-term care, where we awarded it a grade of A. Not many nursing homes fared better in this category. When nursing homes receive a score in this range in this category it typically means it has plenty of staff and is a quality place to live on a permanent basis. Once we looked at the quantity of care provided by nurses and other staff, we next considered the facility's vaccination records. This facility vaccinated 100 percent of its patients against pneumonia, which is far higher than the vast majority of nursing homes. Finally, this facility was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: B-plus

In our final area, we gave this facility a A+ for its nursing grade. This topped off a very favorable profile. Nursing ratings are tied to quantity of nursing care available. This particular nursing home provided 0.5 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this facility excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any nursing home the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can frequently be prevented by offering better nursing care, such as by having a policy of turning a resident even once per day.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

NHC HealthCare Kingsport Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In NHC HealthCare Kingsport, 8.8% of Patients had Pressure Ulcers

This tells you the percentage of residents who have had a pressure ulcer. Pressure ulcers are considered to be an indicator of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are often caused by patients staying in one position for too long.

Minimizes Serious Falls

Grade: C

In NHC HealthCare Kingsport, 3.44% of Patients had Serious Falls

This tells you the percentage of residents who suffered from a major fall. Falls resulting in severe injuries are often the result of poor nursing care. Better nursing protocols limits the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B-minus

In NHC HealthCare Kingsport, 3.08% of Patients had UTIs

This metric measures the percent of long-term residents that had a urinary tract infection. Although a higher rate of these infections could reflect poorly on a facility's hygiene protocols, it can be difficult to compare different facilities due to inconsistent reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In NHC HealthCare Kingsport, 15.67% of Patients use Anti-Psychotic Medication

This figure gauges the percentage of long-term residents who were administered antipsychotic medication. Excessive reliance on these medications may mean a nursing home is using these medications to subdue residents in situations where such medications aren't medically indicated. Nevertheless, some nursing homes may need to rely on these medications due to an increased number of residents suffering from Alzheimer's or other dementias.

Managing Depression Among Residents

Grade: B-minus

In NHC HealthCare Kingsport, 9.05% of Patients

This metric measures the percentage of long-term care residents exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: A

In NHC HealthCare Kingsport, 89.05% of Patients

This indicates the percent of patients that were administered the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Short-term Care: ER Visits

Grade: A-plus

In NHC HealthCare Kingsport, 11.03 Percentage of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In NHC HealthCare Kingsport, 73.13% Percentage of Resident

This datapoint measures the percentage of short-term stay residents that saw functional improvements.

Scores for Kingsport, TN

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A-minus

Looking for more options? Kingsport, Tennessee has 4 other nursing homes

Nearby Hospitals

  • Indian Path Community HospitalAcute Care Hospitals 0.33 miles away2000 Brookside Dr Kingsport Tennessee 37660Voluntary non-profit - Private(423) 431-1941
  • Holston Valley Medical CenterAcute Care Hospitals 2.29 miles away130 West Ravine Road Kingsport Tennessee 37662Voluntary non-profit - Private(423) 224-4000
  • Franklin Woods Community HospitalAcute Care Hospitals 16.04 miles away300 Med Tech Parkway Johnson City Tennessee 37604Voluntary non-profit - Private(423) 302-1120
  • Johnson City Medical CenterAcute Care Hospitals 18.23 miles away400 N State of Franklin Rd Johnson City Tennessee 37604Voluntary non-profit - Private(423) 431-6111

Nearby Dialysis

  • Fmc Kingsport0.42 miles away2002 Brookside Drive Suite 101 Kingsport Tennessee 37660CMS Rating: 2 stars Dialysis Stations: 23 (423) 245-6464
  • Fmc West Kingsport6.06 miles away3600 Netherland Inn Road Kingsport Tennessee 37660CMS Rating: 3 stars Dialysis Stations: 18 (423) 230-0461
  • Tn Smokie Mountain Dialysis16.18 miles away2320 Knob Creek Road Suite 408 Johnson City Tennessee 37604Dialysis Stations: 2 (423) 232-1969
  • Fmc Johnson City16.19 miles away100 Technology Lane Johnson City Tennessee 37604Dialysis Stations: 17 (423) 929-7181
  • Fmc Bristol17.06 miles away2530 W. State St Bristol Tennessee 37620Dialysis Stations: 16 (423) 764-4044
  • Davita Tennessee Valley Dial Cntr18.03 miles away107 Woodlawn Dr Suite 100 Johnson City Tennessee 37604CMS Rating: 3 stars Dialysis Stations: 16 (423) 926-2976