Nhc Healthcare, Kingsport
2300 Pavilion Drive, Kingsport TN 37660 · (423) 480-7048 · 91% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Located in Kingsport, Tennessee, Nhc Healthcare, Kingsport is one of five nursing homes in this city. We awarded this facility a very impressive overall score of A+. It graded out better than the vast majority of the nursing homes in Kingsport by a wide margin. This is impressive given that the city offers some quality facilities. We simply can not say enough good things about this place. Headlining this nursing home's stellar profile is its inspection rating, which is addressed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 :
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
We also wanted to point out that this facility has received near flawless inspections recently. We gave them an A+ in this category. Inspection grades weigh a host of factors found on a nursing home's inspection reports. One of the most important criteria we look at is the quantity and severity of deficiencies. Places with higher grades in this area tend to have very few severe deficiencies. It doesn't look like we have deficiency data for this facility. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
We also gave this nursing home a score of A+ for its short-term care grade. In our short-term care category, we try to create a meaningful measure for rehabilitation. In doing so, we assess a facility's level of skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Remarkably, this nursing home provides about 50% more services from physical therapists and registered nurses than most nursing homes we looked at. This is a very favorable sign. Finally, we looked at the percentage of patients who ultimately were able to return home from this nursing home. In addition to excelling in the area of physical therapy staffing, we found that it performed as well as just about any nursing home in the country in this area with 66.5 percent of its patients returning home. Most facilities are below 50 percent in this statistic.
Long-term Care Quality
This nursing home also received an A+ for its long-term care grade. Nursing homes that excel in this category typically provide patients with better supervision and stay on top of routine healthcare services. One of the datapoints we considered on top of this facility's impressive nursing hours is vaccinations. This nursing home provided the pneumonia vaccine to 100 percent of its patients. Vaccines are a great way to avoid unnecessary deaths and hospitalizations for seniors. Finally, this nursing home was able to limit hospitalizations. It had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.
Nurse Quality
In our final category, this nursing home received another A+ for its nursing grade, completing an amazing profile of A+'s in all four categories. The nursing grade is based on a variety of factors. The most heavily weighted variable is the number of hours nurses spent with patients. This place provided 4.5 hours of nursing care per patient daily, which is among the highest figures in the country. A significant percentage of those hours were provided by registered nurses, which are one of the more skilled levels of nurses. We are very impressed by both of these figures. On top of offering high levels of nursing care, this place also excelled in the quality-based metrics we assessed. It performed as well as any nursing home in the country when it comes to avoiding pressure ulcers and major falls.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Nhc Healthcare, Kingsport Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of patients who have had a pressure ulcer. Pressure ulcers, also referred to as bed sores, are routinely caused by patients not being moved frequently enough. Better nursing care reduces the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint gauges the percent of long-term patients which had falls leading to serious injury. Falls can arise for a variety of reasons, but high rates of major falls could be a sign of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure is an indication of the percentage of long-term stay residents who have had urinary tract infections. While a higher rate of these infections could reflect poorly on a facility's hygiene protocols, it can be difficult to compare different facilities due to nursing homes having reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of residents who were given antipsychotic medications. Antipsychotic medications are prescribed to residents for many medical conditions, such as cognitive disorders. Sadly, in some situations, increased usage of these drugs may indicate a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric is an indication of the percentage of long-term residents receiving antianxiety medications.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percent of patients who are exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percent of residents that received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric is a measure of the percentage of long-term patients that required more assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating.
Percentage of Patients
Lower is Better
Short-term Care: ER Visits
This datapoint measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
Measures the percentage of short-term stay patients who saw functional improvements.
Percentage of Resident
Higher is Better