Neville Center at Fresh Pond for Nursing & Rehab

In addition to being a strong facility overall, it also received A+ government inspections in recent years. Its inspections are virtually perfect. We take several aspects of a facility's inspection report into consideration in computing these inspection scores. One of those factors is deficiencies. It should be noted that the severity of the deficiencies is arguably more important than the quantity of deficiencies, as some are relatively insignificant. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This facility also was strong in the area of short-term care, where we awarded it a grade of A. Few facilities performed better in this category. In the category of short-term care, we seek to assess indicators of a facility's rehabilitation services. We analyze a nursing home's skilled nursing services, such as those performed by registered nurses and physical, occupational and other therapists. Fortunately, it appear that this facility has registered nurses on staff. Not every nursing home employs these skilled professionals. However, based on the information they provided, they do not appear to employ physical therapists. The final item we assessed in this area is the number of residents who were able to leave the facility and return home. We discovered that 6.1 percent of this nursing home's residents were able to return home.

To complement its strong performance in other areas, we awarded this nursing home a grade of A+ for our inspections rating. There are a host of subcategories included in this category. Many of the factors reflect levels of nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any place the nation in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can typically be avoided by providing better nursing care, such as having a policy of moving residents even once per day.

In the last category we rated, this facility was awarded a very strong grade of A- in our long-term care category. With this grade, the nursing home topped off a straight A report card. Facilities that do well in long-term care typically are well-staffed and offer extensive hands on care to residents. Once we finished looking at the amount of nursing care, we next considered the nursing home's vaccination data. This nursing home vaccinated 95.23809 percent of its residents for pneumonia, which is very impressive. Pneumonia tragically can be a life or death condition for nursing home patients so we strongly prefer when a facility does not take any chances. Clearly, this place is doing something right in this area as it was able to keep its patients out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low number.