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Milford Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-Mar 19: B-Apr 19: CMay 19: CJun 19: CJul 19: CAug 19: CSep 19: DJan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: BJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: DAug 21: DSep 21: DOct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: B-May 22: B-Jun 22: B-Aug 22: BSep 22: F
See Rating Overview
Milford Center's website

700 Marvel Road,
Milford DE 19963

(302) 422-3303

83.89% estimated occupancy 1

Note: Milford Center has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

With an address in Milford, Delaware, Milford Center is one of only three available nursing homes in this area. With a terrible overall grade of F, this facility didn't fare well in our assessment. Milford received a more impressive city grade of B, so there are far better options in the city worth looking at. More information on this nursing home's category grades is available below. Its best category is nursing, which is discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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June
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July
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August
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September
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October
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November
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December
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January
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February
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March
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Nurse Quality

Grade: B-minus

While we gave this facility an abysmal overall grade, we gave it a grade of B- for our nursing rating. Our nursing score is mostly associated with the facility's nurse staffing. This facility averages 0.4 hours of nursing care per resident on a daily basis, which is well below average. Finally, while this nursing home got dinged a bit for its nursing hours per resident, it excelled in a few of our quality-based measures. With less than five percent of its residents experiencing pressure ulcers, it performed well in this metric.

Short-term Care Quality

Grade: B-minus

We were also pleasantly surprised to learn that this facility received a solid short-term care score this year. We gave it a grade of B- in this category. In computing our short-term care ratings, we analyze a facility's levels of highly skilled nursing services, which includes registered nurses, physical therapists speech therapists and other types of therapists. This score is frequently a useful measure of a nursing home's rehabilitation. Unfortunately, this place was below average in terms of its number of registered nurse and physical therapy hours provided to its patients based on the metrics we assessed. The final item we looked at in this area is the number of residents that ultimately returned home from the nursing home. We found that just 5.8 percent of this facility's patients returned home.

Long-term Care Quality

Grade: D

We awarded this facility just a D for our long-term care score. This is not an impressive grade. Nursing homes that do not fare well in this category often do not provide as much nursing care and also may be struggling in some of the areas of routine healthcare services we looked at. On top of looking at the volume of care provided by nurses aids and other staff, we looked at the number of residents vaccinated for pneumonia. This facility administered the vaccine to 91.01124 percent of its patients. This is somewhat less than we anticipated but still a reasonably acceptable percentage. To our surprise, this place was actually able to limit hospitalizations. With just 0.01 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than the majority of nursing homes. This is its best score in this category.

Facility Inspections

Grade: F

In the last category of inspections, this nursing home fared very poorly. Sadly, it received an F in our inspection rating. With places that received this poor of an inspection grade, we would scrutinize any severe deficiencies on its inspection report. This particular facility had 5 deficiencies on its inspection report. The only favorable thing we can say is that none of the deficiencies were in the categories that suggest that they posed a threat to resident safety or health. Lastly, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Milford Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Milford Center, 5.85% of Patients had Pressure Ulcers

This is the percentage of patients that have had a pressure ulcer. Pressure ulcers, which are also known as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing protocols reduces the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B-plus

In Milford Center, 3.56% of Patients had Serious Falls

This metric is a measure of the percentage of long-term care residents which experienced a fall leading to major injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be a sign of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-minus

In Milford Center, 1.83% of Patients had UTIs

This indicates the percentage of long-term stay patients who have experienced a UTI. UTI's may be an indication of worse hygiene protocols. Nevertheless, this statistic can be skewed for some facilities due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Milford Center, 11.38% of Patients use Anti-Psychotic Medication

This metric tells you the percentage of long-term patients taking antipsychotic medications. While antipsychotic drugs serve an important medical purpose, it is important to confirm these medications are being used only where medically required. In limited cases, excessive reliance on these medications may suggest that a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Milford Center, 19.25% of Patients use Anti-Anxiety Medication

This tells you the percentage of residents who were prescribed antianxiety medications. These medications are prescribed to patients experiencing anxiety and depression.

Managing Depression Among Residents

Grade: C

In Milford Center, 3.54% of Patients

This datapoint is a measure of the percent of long-term stay residents who are demonstrating symptoms of depression. Some believe that this is a measure of quality of life.

Appropriate Vaccine Usage

Grade: C

In Milford Center, 94.07% of Patients

This indicates the percentage of residents who were administered the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: C

In Milford Center, 14.59% Percentage of Patients

This datapoint measures the percentage of long-term residents that required more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and taking a bath. Some argue this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A-minus

In Milford Center, 20.95% Percentage of Residents

Measures the percent of long-term care patients that maintained mobility.

Hospitalizations

Grade: A

In Milford Center, 1.41 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: C

In Milford Center, 20.95 Percentage of Residents Rehospitalized

This is a measure of the number of rehospitalizations per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: B-plus

In Milford Center, 10.28 Percentage of Patients

This datapoint measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to measure short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Milford Center, 75.7% Percentage of Resident

This datapoint measures the percentage of short-term stay patients who saw functional improvements.

Nearby Hospitals

  • Bayhealth Hospital, Kent CampusAcute Care Hospitals 17.47 miles away640 S State Street Dover Delaware 19901Voluntary non-profit - Private(302) 744-7001
  • Beebe Medical CenterAcute Care Hospitals 18.4 miles away424 Savannah Rd Lewes Delaware 19958Voluntary non-profit - Private(302) 645-3300

Nearby Dialysis

  • Fresenius Kidney Care - Milford0.8 miles away656d North Dupont Highway Milford Delaware 19963CMS Rating: 2 stars Dialysis Stations: 25 (302) 424-0552
  • Fresenius Medical Care Southern Delaware, LLC14.54 miles away9115 Antique Alley Bridgeville Delaware 19933Dialysis Stations: 11 (302) 337-8789
  • Fresenius Kidney Care - Mid Sussex County15.91 miles away34 Georgetown Plaza Georgetown Delaware 19947CMS Rating: 4 stars Dialysis Stations: 21 (302) 854-0230
  • Fresenius Medical Care Southern Delaware, LLC16.68 miles away1198 South Governors Avenue Building B, Suite 201 Dover Delaware 19904Dialysis Stations: 4 (302) 736-1340
  • Bayhealth Medical Center17.53 miles away640 S State Street Dover Delaware 19901Dialysis Stations: 9 (302) 744-7322
  • Fresenius Kidney Care - Greentree17.97 miles away97 Commerce Way, Suite 104 Dover Delaware 19904Dialysis Stations: 16 (302) 674-1919
  • Fresenius Kidney Care - Central Delaware18 miles awayBlue Hen Corporate Center 655 South Bay Road, Suite 4m Dover Delaware 19901CMS Rating: 2 stars Dialysis Stations: 25 (302) 678-5718
  • Dover Universal LLC18.89 miles away107 Mont Blanc Blvd., Suite 100 Dover Delaware 19904Dialysis Stations: 12 (302) 674-2074