Milford Center
10 Veterans Memorial Drive, Milford MA 01757 · (508) 473-6414 · 71.25% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Milford Center is a large nursing home located in Milford, Massachusetts. This is a strong nursing home with a grade of B+ overall. We were pleased to learn that many of the other nursing homes in Milford received similar grades. This place truly has plenty of good features. We were also pleased to find that this facility did not have any bad scores in any of the major categories. Additional information about its category grades can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 135 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
One of the reasons this place is a quality facility is that it received an impressive inspection rating. Inspections is its best category. In that category, we awarded it an A. We weigh several aspects of a nursing home's inspection report in computing our inspection grades. One key factor is deficiencies. It should be noted that the severity of these deficiencies is usually more important than the quantity of deficiencies, as some can be quite insignificant. This facility received 2 deficiencies on its inspection report, but we were relieved to see that none were considered to be severe deficiencies. This indicates that the inspectors didn't consider any of these deficiencies to cause an imminent risk to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
Another one of this nursing home's above average category scores came in the area of short-term care. We gave them one of our better grades in that area, with a grade of B+. Our short-term care grade is typically employed to grade a facility's performance with rehabilitation. In order to offer high-end rehabilitation services, nursing homes generally need to have better levels of skilled nursing. Skilled nursing includes registered nurses, physical therapists, respiratory therapists and other highly skilled individuals. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Finally, we considered the number of residents who were able to return to the community from this nursing home, which as an area this nursing home performed much more favorably. We found that it outperformed the vast majority of nursing homes with 58.1 percent of its residents returning home. This is a significantly higher rate than most nursing homes.
Long-term Care Quality
Additionally, this nursing home also was given favorable long-term care grades in our assessment. In fact, we awarded them one of our higher grades in that category, with a score of B+. When nursing homes receive this type of grade in long-term care it is usually a good sign for resident care and suggests that the nursing home is well-staffed with nurses aids. Once we looked at the quantity of care provided by nurses aids and other staff, we then analyzed the facility's vaccination records. This nursing home vaccinated 96.79487 percent of its residents for pneumonia. Vaccines are critical to keeping residents out of the hospital. Finally, this nursing home was able to limit hospitalizations. In fact, it had only 0.98 hospitalizations per one thousand long-term resident days, which is an impressively low number.
Nurse Quality
Moving on to the fourth area, this facility was given an acceptable nursing grade. Even though this is not nearly as good as several of its other category grades, this is really not a bad grade. The nursing rating assesses many components, however, the primary consideration is the quantity of nurse hours per patient per week. This nursing home averages 3.6 hours of nursing care per resident per day. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We view these statistics as reliable indicators of the quality of nursing care, since better care tends to reduce these problems.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Milford Center Quality Metrics
Minimizes Pressure Ulcers
This statistic is an indication of the percentage of long-term patients who are suffering from pressure ulcers . We consider this statistic when determining our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of patients who have had a fall leading to major injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents that sustained a urinary tract infection. UTI's are considered to be a measure of the quality of nursing care . UTI's are often linked to a facility with lower levels of hygiene. Nevertheless, this metric may also be skewed for certain facilities due to inconsistent reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of residents who were prescribed antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to make sure these medications are being used appropriately. In limited situations, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric gauges the percent of long-term care patients which are prescribed antianxiety drugs. These medications are generally used to treat residents experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percent of patients exhibiting signs of depression. Increased rates of depression may reveal a less hospitable environment.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that have received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living may indicate the deterioration of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percentage of patients who maintained mobility over time. Retaining mobility can be a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint measures the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is key to the physical health of residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term care. There is generally a correlation between keeping patients out of the emergency room and the overall quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This datapoint is a measure of the percent of short-term care residents who experienced functional improvements.
Percentage of Resident
Higher is Better