Marshall Manor West

In addition to being a great overall grade, this facility also received A+ health inspections in recent years. Its inspections were virtually flawless. Arguably the most important factor we look at in calculating our inspection scores is deficiencies. These deficiencies are found on a facility's inspection reports. Nursing homes with better scores in this category typically dodged the most severe deficiencies involving patient abuse or death. Fortunately, although this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you that CMS didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

We also awarded this facility a grade of A+ for its long-term care grade. Long-term care scores of this caliber generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. On top of looking at the amount of care provided by nurses aids and other staff, we looked at the percentage of residents vaccinated for pneumonia. This facility administered the vaccine to 100 percent of its patients, which is significantly higher than the vast majority of nursing homes. Lastly, this nursing home was able to limit hospitalizations. Indeed, it had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. This wasn't quite on par with some of its other category grades mentioned above. Our nursing score looks at the nursing home's level of nurse staffing. We look at both the levels of training of those nurses and the number of hours spent with residents. This nursing home averages just 0.4 hours of nursing care per resident per day. This is a very low figure. Lastly, our nursing scores also consider quality-based assessments, such as preventing major falls. Despite not having the most impressive total nursing hours per resident, this nursing home performed admirably in the area of preventing major falls. This is typically an indicator that a nursing home has quality controls in place. Many falls can be avoided if a nursing home provides enough nurses to assist its residents.

The final category we assessed is short-term care, which proved to be this nursing home's worst area. We gave this facility a grade of D in that category. Nevertheless, we wouldn't judge this facility based solely on a single category, as it earned some high-end grades in other areas. Our short-term care scores are critical for individuals looking for rehabilitation. Rehabilitation generally mandates additional skilled nursing services. Skilled nursing includes a broad spectrum of nursing services, spanning from registered nurses to physical and speech therapists, as well as other forms of therapy. In this place's case, it looks like it offered fewer registered nurse and physical therapist hours per patient than the average facility. Finally, we considered the number of residents that who were able to eventually return home from this facility. This facility didn't fare well here either. In fact, we found that just 0 percent of this facility's patients were able to return home.