Lakeland Hills Center
610 E Bella Vista Dr, Lakeland FL 33805 · (863) 688-8591 · 89.33% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Lakeland Hills Center is a nursing home located in Lakeland, Florida, a city with a total of 237,282 people. This nursing home was awarded an overall grade of D, which is a relatively poor rating. Fortunately, this nursing home is one of 11 nursing homes in this city so if you aren't impressed, you should have better options. The only positive thing we can say about this place is that it did not receive any F's in any of the categories we assessed. Additional information about these categories is available below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
Non profit - Other
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While we were not very complementary of this facility's overall grade, it actually received a very impressive inspection report this year. In fact, it received a nearly flawless inspection report this year. As a result, it earned one of our highest grades in that category with an A. Inspection ratings are based on many datapoints located in the a nursing home's recent inspection reports. Deficiencies are a key item to look for on these reports. Most importantly, you should avoid nursing homes with severe deficiencies associated with endangerment of patients. This facility received 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe deficiencies. This indicates that CMS didn't deem any of these deficiencies an imminent risk to resident safety or health. A few minor deficiencies aren't the end of the world.
Short-term Care Quality
This facility was given its second most favorable category grade in the area of short-term care. We gave this facility a C in this area, which is a reasonably acceptable score. Short-term care ratings are crucial for patients looking for rehabilitation. Rehabilitation typically mandates more skilled nursing services. This means a wide scope of nursing services, spanning from registered nurses to physical and speech therapists, as well as other variations of therapy. One reason for this facility's strong score in this category is that it provides a greater volume of physical therapist hours to its residents than the average nursing home. Finally, we looked at the percentage of residents who were able to return to the community from this facility. We found that 41 percent of this facility's residents returned home. At most facilities, closer to half of their residents are able to return home so this is below average.
Nurse Quality
We were surprised to find that this facility also excelled in the category of nursing. We gave it an impressive grade of D for that category, which is one of our best grades. The nursing rating weighs many factors. The most important one is the quantity of hours nurses spend with patients. This nursing home provides 3.8 hours of nursing care per resident per day, which is slightly below the national average. This nursing home also had abysmal marks in several of the quality-based metrics to pair with its weak nursing hours. For starters, we looked at the percent of patients experiencing pressure ulcers. This facility was at more than double the national average in this metric. This is quite concerning when you consider that many pressure ulcers are believed to be preventable with better nursing care. This ended up sealing the nursing home's fate of receiving a poor nursing rating.
Long-term Care Quality
The final category we assessed was long-term care, which proved to be a weak spot for this nursing home. We awarded this facility a grade of D in the area of long-term care. For patients in need of a permanent residence as opposed to rehabilitation, long-term care is a very important category. One of the statistics we considered in addition to nurse's aid hours is vaccinations. Thankfully, this facility provided the pneumonia vaccine to 99.12023 percent of its patients. Unfortunately, its hospitalization rate was not nearly as favorable. We found that this nursing home had 2.65 hospitalizations per 1,000 long-term resident days, which is an alarming rate.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Lakeland Hills Center Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of patients that sustained a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care . Pressure ulcers, which are also known as bed sores, are routinely the result of patients staying in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of patients who sustained a fall resulting in major injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure tells you the percent of long-term residents that sustained UTI's. Although more of these infections may reflect poorly on a nursing home's hygiene protocols, it can be problematic to compare between nursing homes due to facilities having varying reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This datapoint is a measure of the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to confirm these drugs are being used appropriately. In some situations, increased usage of these drugs may suggest a facility is using these medications to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This statistic tells you the percentage of long-term care residents which were given antianxiety medication. These drugs are commonly prescribed to residents experiencing anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percent of residents exhibiting depressive symptoms. Increased rates of depression could indicate a lower level of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of patients who have received the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric measures the percentage of long-term care patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Some believe that this is a measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric tracks the percentage of long-term patients that retained mobility levels. Some experts believe that mobility is critical to patients mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of care. There is usually a correlation between avoiding hospitalizations and the overall quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric tracks the number of rehospitalizations per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percentage of short-term stay residents who experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better