Knolls West Post Acute
16890 Green Tree Blvd, Victorville CA 92395 · (760) 245-5361 · 106.27% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Knolls West Post Acute is a facility located in Victorville, California. This city has a total of 130,495 people. We gave this nursing home an overall grade of D. A grade in this range generally suggests a few concerning datapoints. Based on our ratings, this place may not be a great fit for most people. If you aren't deterred by this nursing home's profile, feel free to continue reading to learn more about its category scores. We discuss inspections in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 118 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While we were not high on this facility overall, we awarded it an A- for our inspections rating. This score is far more impressive than the facility's overall score. We weigh several aspects of a nursing home's inspection report in determining these inspection scores. One critical factor is health deficiencies. You should keep in mind that the severity of these deficiencies is usually more meaningful than the quantity of deficiencies, as some are relatively insignificant. This place was assessed 5 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be major deficiencies. This tells you that CMS didn't deem any of the deficiencies to pose an immediate threat to patient safety or health. A couple minor deficiencies are not the end of the world.
Short-term Care Quality
We also awarded this nursing home a respectable grade in the category of short-term care, where we awarded it a grade of C. In the category of short-term care, we seek to assess indicators of a nursing home's rehabilitation services. We look at a facility's skilled nursing services, such as the ones performed by registered nurses and physical and occupational therapists. One of this nursing home's strengths is physical therapy hours. We found that it offers more hours with physical therapists to its residents than most facilities. Lastly, we assessed the percentage of residents that who were able to eventually return home from this facility. We found that it fared better than most facilities in the country in this area with 53.9 percent of its residents returning home.
Long-term Care Quality
We awarded this facility just a D for our long-term care grade. This is not a score to write home about. For long-term care residents, the primary goal is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. After considering the quantity of care provided by aids and other staff, we next considered the facility's vaccination records. We were optimistic to find that this facility vaccinated 99.41521 percent of its patients for pneumonia. To our surprise, this facility was able to limit hospitalizations. While it had 4.28 hospitalizations per 1,000 long-term resident days, its risk adjusted metric was not bad since it had more complex patients.
Nurse Quality
The next area we graded is nursing, in which this facility received a poor grade in this category also. Unfortunately, we gave it an F in this category, which is obviously very concerning. Our nursing score is mostly tied to a nursing home's nurse staffing. This nursing home provides 3.5 hours of nursing care per resident per day, which is slightly below the national average. This facility also had terrible marks in some of the quality-based measures to pair with its low nursing hours. We looked at the percent of patients experiencing pressure ulcers and we were very disappointed. This facility was at roughly 150 percent of the national average in this measure.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Knolls West Post Acute Quality Metrics
Minimizes Pressure Ulcers
This measures the percent of long-term residents that have new or worsened pressure ulcers or bed sores. We factor in this statistic in computing both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This metric is an indication of the percent of long-term care residents who suffered falls which caused serious injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be a sign of lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This tells you the percent of patients that suffered from a urinary tract infection. UTI's are considered by many experts to be a barometer of nursing care . UTI's are often associated with a facility with lower levels of hygiene. However, this datapoint may be misleading for certain facilities due to different reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percentage of residents who were given antipsychotic drugs. While antipsychotic medications may be vital to many patients, it is important to ensure these medications are being used appropriately. In some cases, high levels of antipsychotic drug use may mean that a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric gauges the percent of long-term residents who are prescribed antianxiety drugs. These medications are prescribed to patients experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percent of long-term stay patients exhibiting depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric measures the percent of long-term patients who received the flu and pneumonia vaccines.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
Measures the percent of long-term care patients that needed more assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric measures the percent of long-term patients who remained mobile levels. Some argue that the ability to move around is important for patients mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of hospitalizations per thousand days of patient care. There is generally a correlation between avoiding hospitalizations and the overall quality of nursing home care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of rehospitalizations per thousand days of short-term care. There is generally a correlation between keeping patients out of the hospital and a nursing homes short-term rehabilitation performance.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric measures the number of times residents are sent to the emergency room per thousand days of short-term patient care. Avoiding medical emergencies is one way to measure patient well-being during rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term stay residents that experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of independence with activities of daily living often correlates with better rehabilitation.
Percentage of Resident
Higher is Better