Kendal at Hanover

To pair with a favorable overall score, we gave this place an A+ for our inspection category. Perhaps the most critical factor we look at in determining our inspection ratings is deficiencies. Deficiencies are found on a nursing home's recent inspection reports. Facilities with higher grades in this category typically avoided the most severe deficiencies involving patient abuse or death. While this nursing home had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are ones labeled as categories G, H, I, J, K and L. This tells you CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

One of the other reasons we graded this facility so highly is that it received a very impressive nursing grade. In that area, we awarded this facility an B+. Our nursing score analyzes the facility's level of nurse staffing. We look at both the levels of licensure of those nurses as well as the number of hours spent with patients. This nursing home provides 0 hours of nursing care per resident per day. Finally, we also assessed several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can generally be prevented by offering better nursing care, such as having a system of turning a patient even once per day.

This facility is also above average in the category of long-term care, where it received a score of B+. It performed better than most nursing homes in this category. If you are looking for anything other than rehabilitation, you should take a close look at each nursing home's long-term care grades. One of the datapoints we considered after nursing hours was vaccines. It does not appear that this facility provided data regarding vaccinations. Clearly, this place is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

The final area we rated was short-term care, in which this nursing home was awarded a grade of B. Even though this is its least impressive category grade, this is nevertheless an above average grade. Our short-term care grade is commonly used to judge a facility's rehabilitation services. To provide high-end rehabilitation services, nursing homes generally must feature better levels of skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other types of therapists. Unfortunately, we were not able to track down information about this nursing home's registered nurse or physical therapy staffing. Lastly, we considered the number of residents who were able to return to the community from this nursing home. We found that 0 percent of this nursing home's patients returned home.