Hillcrest Nursing & Rehabilitation Community: Nursing Home OverviewSkip to content

Hillcrest Nursing & Rehabilitation Community

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: A-Feb 19: A-May 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: AOct 20: ANov 20: AJan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: A-Aug 21: A-Sep 21: A-Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: A-Sep 22: A-Oct 22: ANov 22: AJan 23: A-Feb 23: A-Mar 23: A-Apr 23: B+Jun 23: B+Jul 23: CAug 23: CSep 23: COct 23: BNov 23: B
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Hillcrest Nursing & Rehabilitation Community's website

695 Mitzi St,
Muskegon MI 49445

(231) 744-1641

89.74% estimated occupancy 1

Hillcrest Nursing & Rehabilitation Community is in Muskegon, Michigan. This city has 128,715 people. Sporting an overall score of B, this facility is a very good choice. This ended up being one of the three highest rated nursing homes in the city. One of the highlights of this facility's profile is its impressive short-term care rating, which is addressed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Podiatry
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Awards

Top Nursing Home in Michigan badge

Top Nursing Home in Michigan Awards 2019

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Short-term Care Quality

Grade: A

In addition to faring well in its overall grade, this facility received even higher grades in the area of short-term care. It earned one of our highest scores in that area with an A. In the area of short-term care, we endeavor to qualify measures of a nursing home's rehabilitation. We analyze a facility's skilled nursing services, such as the ones performed by registered nurses and physical, occupational and other therapists. Fortunately, it looks like this facility has registered nurses on staff. Not every facility employs these types of nurses. However, based on the data this nursing home provided, they do not appear to employ physical therapists. Finally, we considered the percentage of residents who who were able to eventually return home from this facility. We found that 5.4 percent of this nursing home's patients were able to return home.

Facility Inspections

Grade: B-plus

This facility also performed well in inspections. In fact, it received a nearly flawless inspection report this year. It received one of our best scores in that area with a score of B+. Few nursing homes with an overall score in this range performed this well in multiple categories. Inspection scores are tied to pieces of information found on the a nursing home's recent inspections. Nursing homes that score well in this area typically have very few deficiencies on those reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with risks to patient safety. Fortunately, although this facility had a few minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are labeled as categories G, H, I, J, K and L. This tells you the government inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple minor dings are not something to panic about.

Nurse Quality

Grade: B

Another one of this facility's impressive category grades came in the area of nursing care. We awarded them one of our better scores in that area, with a grade of B. When determining our nursing scores, we weigh both nursing hours and the skill levels of the nurses. This nursing home averages 0.4 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This facility performed very well when it comes to minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: F

Moving on to our fourth category, this nursing home really didn't perform very well. Due to a rock bottom grade of F in this category, this is clearly this facility's poorest category grade. If you are looking for services other than rehabilitation, you should take a close look at each facility's long-term care scores. On top of considering the quantity of care provided by nurses aids and other staff, we analyzed the percentage of residents vaccinated for pneumonia. This facility gave the vaccine to 98.24561 percent of its residents, which is better than the average nursing home. To our surprise, this facility also fared well at keeping its patients out of the hospital. Indeed, it had only 0.01 hospitalizations per 1,000 long-term resident days. Sadly, some of its other scores in the category weren't as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Hillcrest Nursing & Rehabilitation Community Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Hillcrest Nursing & Rehabilitation Community, 10.47% of Patients had Pressure Ulcers

This statistic is an indication of the percentage of long-term patients who suffer from pressure ulcers. Many experts believe that pressure ulcers are a solid measure of a facility's nursing care quality.

Minimizes Serious Falls

Grade: C

In Hillcrest Nursing & Rehabilitation Community, 5.26% of Patients had Serious Falls

This figure gauges the percent of long-term patients that have had falls resulting in severe injury. We use this statistic in computing nursing scores.

Minimizes Urinary Tract Infections

Grade: F

In Hillcrest Nursing & Rehabilitation Community, 11.71% of Patients had UTIs

This metric measures the percent of long-term care residents that suffered from urinary tract infections. Although a higher rate of these infections could reflect poorly on a nursing home's cleanliness, it can be problematic to compare different facilities due to nursing homes having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Hillcrest Nursing & Rehabilitation Community, 6% of Patients use Anti-Psychotic Medication

This is the percent of patients who were prescribed antipsychotic medications. Antipsychotic medications are administered to patients for a variety of medical conditions, such as Alzheimer's or other dementias. Tragically, in limited situations, high levels of antipsychotic drug use may mean that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Hillcrest Nursing & Rehabilitation Community, 16.35% of Patients use Anti-Anxiety Medication

This tells you the percent of patients who were given antianxiety medications. Antianxiety drugs are given to patients suffering from depression and anxiety.

Managing Depression Among Residents

Grade: B

In Hillcrest Nursing & Rehabilitation Community, 2.83% of Patients

This indicates the percentage of patients exhibiting signs of depression. High rates of depression may reveal a less hospitable environment.

Appropriate Vaccine Usage

Grade: C

In Hillcrest Nursing & Rehabilitation Community, 88.81% of Patients

This is a measure of the percentage of long-term patients that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: A-minus

In Hillcrest Nursing & Rehabilitation Community, 9.89% of Patients

Measures the percent of long-term residents who required increased assistance with activities of daily living over time. ADL's include activities such as moving around and continence.

Ability to Keep Residents Mobile

Grade: B-minus

In Hillcrest Nursing & Rehabilitation Community, 13.87% of Residents

This tells you the percent of patients who remained mobile levels over time. Preserving mobility is often a great sign for residents' health.

Hospitalizations

Grade: B-plus

In Hillcrest Nursing & Rehabilitation Community, 0.01 Hospitalizations per 1,000 resident days

Measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Hillcrest Nursing & Rehabilitation Community, 13.87% of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: F

In Hillcrest Nursing & Rehabilitation Community, 33.31% of Patients

This is the number of emergency room visits per 1,000 days of short-term care. There is usually a correlation between having fewer emergency room visits and the quality of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Hillcrest Nursing & Rehabilitation Community, 59.45% of Resident

Measures the percent of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue that this is a measure of a nursing home's rehabilitation performance.

Scores for Muskegon, MI

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of D
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of B-minus

Looking for more options? Muskegon, Michigan has 5 other nursing homes

Nearby Hospitals

  • Mercy Health MuskegonAcute Care Hospitals 3.38 miles away1700 Clinton Street Muskegon Michigan 49442Voluntary non-profit - Private(231) 726-3511
  • North Ottawa Community Health SystemAcute Care Hospitals 15.2 miles away1309 Sheldon Rd Grand Haven Michigan 49417Government - Hospital District or Authority(616) 842-3600

Nearby Dialysis

  • Davita - Apple Ave Dialysis4.25 miles away2480 E Apple Ave Unit E Muskegon Michigan 49442CMS Rating: 5 stars Dialysis Stations: 17 (231) 773-0597
  • Davita - Muskegon4.83 miles away1250 Mercy Dr Ste 201 Muskegon Michigan 49444CMS Rating: 5 stars Dialysis Stations: 29 (231) 737-0075
  • Fmc West Norton - Muskegon5.55 miles away1080 W Norton Ave Muskegon Michigan 49441Dialysis Stations: 16 (231) 780-5468
  • Davita - Norton Shores Dialysis5.82 miles away955 Seminole Rd Muskegon Michigan 49441Dialysis Stations: 12 (231) 780-0246
  • Davita - Grand Haven15.8 miles away16964 Robbins Rd Grand Haven Michigan 49417Dialysis Stations: 12 (616) 847-2825
  • Dialysis Care Center Fremont LLC19.6 miles away1454 W Main St Fremont Michigan 49412Dialysis Stations: 7 (231) 799-5259
  • Davita - Newaygo County19.76 miles away1317 W Main St Fremont Michigan 49412CMS Rating: 3 stars Dialysis Stations: 14 (231) 924-4535