The Bay at Highlands Health and Rehabilitation Center is in Memphis, Tennessee. This city is among the most densely populated metropolitan areas in the nation with has 697,385 people. We gave this facility a bottom of the barrel overall score based on the data we looked at. We found this to be one of bottom three nursing homes in Memphis. With so many other nursing homes in the city, you may simply want to look elsewhere. Lastly, this nursing home's ownership changed in the last year, so we will need to monitor it to confirm it is able to raise its standard of care going forward.
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The Bay at Highlands Health and Rehabilitation Center
- Nursing Home
- Independent Living
- Memory Care
Updated Apr 1, 2023 by Nick Reese
Please note our records indicate that The Bay at Highlands Health and Rehabilitation Center has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.
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Quick Details
- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Hospice
- Offers Post-Acute Care
- Offers Respite Care
- Offers Inpatient Rehab
- Offers Outpatient Rehab
Specialized Services
- Home Making
- Transportation
- Speech Therapy
- IV Antibiotic Therapy
- Palliative Care
- Dentistry
- Wound Care
- Occupational Therapy
- Podiatry
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Bariatric Care
- Optometry
- Colostomy Care
- Aquatic Therapy
Registered Staff Hours
Facility Inspections
While this nursing home's overall grade was as bad as it gets, it actually really excelled in the category of inspections. In fact, we awarded it an A- for that category, which is one of our highest scores. Perhaps the most critical factor we consider in computing our inspection scores is deficiencies. These deficiencies can be found on a facility's recent inspection reports. It is typically in your best interest to avoid facilities that had a long list of deficiencies. This particular nursing home received 5 deficiencies on its inspection report. Overall, this is still a solid inspection report, but we'd always recommend looking into any deficiencies you find troubling.
Long-term Care Quality
We gave this nursing home a grade of just D for our long-term care grade and that actually turned out to be its next most favorable score. Long-term care grades of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids. After assessing the volume of care provided by nurses aids and other staff, we then analyzed the facility's vaccination record. Unfortunately, this nursing home vaccinated just 21.455938 percent of its patients for pneumonia. To our surprise, this nursing home was actually decent at keeping its patients out of the hospital. Indeed, it had just 0.01 hospitalizations per 1,000 long-term resident days. This is its best score in this category.
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Nurse Quality
Among this nursing home's several poor grades was its F in the area of nursing care. The nursing score weighs several datapoints. The most important variable is the number of hours nurses spent with residents. This place offered just 0.3 hours of nursing care per patient per day. This is an alarmingly low total. Lastly, we also assessed some nursing quality measures in computing our nursing scores. This place fared well when it comes to avoiding pressure ulcers and major falls. Many consider these datapoints to be good measures of the quality of nursing care.
Short-term Care Quality
Moving on to the last category, this nursing home did not perform very well here either. With a bottom of the barrel grade of F in short-term care, this is really as as uninspiring as it gets. Our short-term care scores are probably more meaningful for individuals in need of rehabilitation services. Rehabilitation usually mandates more skilled nursing. Skilled nursing means not only nursing services, but also physical and respiratory therapy, as well as other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Finally, we considered the percentage of residents who returned home from this facility. This facility didn't fare well here either. In fact, we found that just 3.7 percent of this facility's patients were able to return home.
Rating Over Time
Compared to national and state averages across all facilities.
The Bay at Highlands Health and Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
In The Bay at Highlands Health and Rehabilitation Center, 8.88% of Patients had Pressure Ulcers
This figure measures the percent of long-term care residents who are suffering from new or worsened pressure ulcers. We've found that pressure ulcers are a solid indicator of the quality of nursing care a nursing home provides.
Minimizes Serious Falls
In The Bay at Highlands Health and Rehabilitation Center, 3.29% of Patients had Serious Falls
This indicates the percent of residents who sustained a major fall. Falls resulting in serious injuries are considered to be an indicator of nursing care at a nursing home. Falls are routinely caused by lower levels of patient supervision.
Minimizes Urinary Tract Infections
In The Bay at Highlands Health and Rehabilitation Center, 3.08% of Patients had UTIs
This statistic is a measure of the percent of long-term stay patients who have suffered from UTI's. Although more infections could reflect poorly on a facility's nursing care, it is difficult to compare different nursing homes due to varying reporting standards.
Appropriately Uses Anti-Psychotic Medication
In The Bay at Highlands Health and Rehabilitation Center, 15.67% of Patients use Anti-Psychotic Medication
This is the percent of residents prescribed antipsychotic medications. While antipsychotic drugs may be helpful for many patients, it is important to make sure these drugs are being used appropriately. In limited situations, excessive reliance on these medications may suggest that a facility is using these medications to subdue residents.
Appropriately Uses Anti-Anxiety Medication
In The Bay at Highlands Health and Rehabilitation Center, 29.74% of Patients use Anti-Anxiety Medication
This is a measure of the percent of long-term care patients which were administered antianxiety drugs. These drugs are commonly prescribed to patients suffering from anxiety and depression.
Managing Depression Among Residents
In The Bay at Highlands Health and Rehabilitation Center, 9.14% of Patients
This indicates the percentage of patients exhibiting symptoms of depression. Higher rates of depression could indicate a lower level of care.
Appropriate Vaccine Usage
In The Bay at Highlands Health and Rehabilitation Center, 88.31% of Patients
This datapoint measures the percent of long-term care patients that were given the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these vaccines indispensable.
Residents Maintain Autonomy
In The Bay at Highlands Health and Rehabilitation Center, 17.11% Percentage of Patients
This indicates the percentage of patients who required additional assistance with activities of daily living over time.
Ability to Keep Residents Mobile
In The Bay at Highlands Health and Rehabilitation Center, 20.35% Percentage of Residents
This is the percentage of residents who retained mobility levels over time. Optimizing mobility can be a good sign for residents' health.
Hospitalizations
In The Bay at Highlands Health and Rehabilitation Center, 1.4 Hospitalizations per 1,000 resident days
This metric tracks the number of hospitalizations per thousand days of patient care. Avoiding the hospital is important to maintaining the physical health of nursing home patients.
Short-term Care: Rehospitalizations
In The Bay at Highlands Health and Rehabilitation Center, 20.35 Percentage of Residents Rehospitalized
This metric tracks the number of rehospitalizations per 1,000 days of short-term care.
Short-term Care: ER Visits
In The Bay at Highlands Health and Rehabilitation Center, 11.68 Percentage of Patients
This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. There is typically a correlation between reduced emergency room visits and the quality of short-term care.
Short-term Care: Facilitates Functional Improvement
In The Bay at Highlands Health and Rehabilitation Center, 74.44% Percentage of Resident
This is the percent of short-term residents that saw functional improvements, such as with activities of daily living.
Scores for Memphis, TN
- Overall Rating has a grade of C
- Nurse Rating has a grade of C
- Long-term Care Rating has a grade of B-minus
- Short-term Care Rating has a grade of C
- Inspection Rating has a grade of B
Looking for more options? Memphis, Tennessee has 12 other nursing homes
Nearby Hospitals
- Delta Medical CenterAcute Care Hospitals 3.73 miles away3000 Getwell Rd Memphis Tennessee 38118Proprietary(901) 369-8100
- Methodist Healthcare Memphis HospitalsAcute Care Hospitals 4.41 miles away1265 Union Ave Suite 700 Memphis Tennessee 38104Voluntary non-profit - Church(901) 516-8274
- St Francis HospitalAcute Care Hospitals 4.7 miles away5959 Park Ave Memphis Tennessee 38119Proprietary(901) 765-1000
- Baptist Memorial HospitalAcute Care Hospitals 4.73 miles away6019 Walnut Grove Road Memphis Tennessee 38120Voluntary non-profit - Private(901) 226-5000
- Memphis Mental Health InstitutePsychiatric 5.06 miles away951 Court Avenue Memphis Tennessee 38103Government - Local(901) 577-1800
- Regional One HealthAcute Care Hospitals 5.17 miles away877 Jefferson Avenue Memphis Tennessee 38103Government - Hospital District or Authority(901) 545-7928
- Saint Francis Bartlett Medical CenterAcute Care Hospitals 10 miles away2986 Kate Bond Rd Memphis Tennessee 38133Proprietary(901) 820-7050
- Crestwyn Behavioral HealthPsychiatric 12.37 miles away9485 Crestwyn Hills Cove Memphis Tennessee 38125Proprietary(901) 457-5667
Nearby Dialysis
- Satellite Healthcare Chickasaw Gardens, LLC1.39 miles away2980 Poplar Ave Suite 102 Memphis Tennessee 38111Dialysis Stations: 25 (901) 531-8850
- Memphis Midtown Dialysis1.98 miles away3430 Summer Ave Memphis Tennessee 38122Dialysis Stations: 24 (901) 454-0815
- Cahaba Dialysis, LLC2.45 miles away2926 Lamar Ave Suite 101 Memphis Tennessee 38114Dialysis Stations: 17 (901) 743-6507
- Fmc Memphis Midtown2.63 miles away2225 Union Avenue Suite 200 Memphis Tennessee 38104CMS Rating: 4 stars Dialysis Stations: 29 (901) 725-7586
- Fmc Summer2.73 miles away4569 Summer Ave Suite 102 Memphis Tennessee 38122Dialysis Stations: 15 (901) 767-0118
- Bio-Medical Applictions of Tennessee Inc2.83 miles away4601 Quince Road Memphis Tennessee 38117Dialysis Stations: 19 (901) 767-0223
- Davita Memphis Downtown2.92 miles away2076 Union Avenue Memphis Tennessee 38104CMS Rating: 3 stars Dialysis Stations: 28 (901) 725-1169
- Davita Memphis Southeast3.68 miles away1805 Moriah Woods Blvd Suite 101 Memphis Tennessee 38117CMS Rating: 2 stars Dialysis Stations: 24 (901) 685-3192