Highlands Living Center
500 Hahnemann Trail, Pittsford NY 14534 · (585) 383-1700 · 95.16% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Highlands Living Center is located in Pittsford, New York. This facility appears to be among the better facilities we looked at. A score of this caliber requires high-end marks across the board. You really can't do much better than this place. This nursing home was also given strong grades in all of the major categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 122 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
We also wanted to emphasize the fact that this nursing home has earned nearly flawless government inspections recently. We awarded them an impressive grade of A in this area. Inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these factors by reviewing copies of nursing homes' inspection reports. Although this nursing home had a few deficiencies on its inspection report, none were serious based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
This nursing home also was strong in the category of short-term care, where we gave it a score of A-. Very few facilities performed better in this area. In our short-term care category, we attempt to craft a fair barometer for rehabilitation. In this process, we assess the nursing home's scope of skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. When we looked at this facility's physical therapist hours, we found it offered more hours of physical therapy per day to its residents than most nursing homes. Finally, we looked at the number of patients who were able to return home from this facility. We found that it outperformed the majority of nursing homes in this area with 54.1 percent of its residents returning home.
Nurse Quality
Another strong feature for this facility is that it received an impressive nursing grade. In that area, we awarded this facility a grade of B+. Our nursing grade weighs a handful of subcategories, most of which are based on quantities of nurse staffing. This facility offers a very impressive 4.4 hours of nursing care per patient daily. This is among the more impressive totals in the nation. Finally, this facility also performed well in several of the quality measures we assessed. In terms of the percentage of its residents sustaining falls which lead to major injury, this facility performed as well as any facility in the nation.
Long-term Care Quality
Switching gears to the fourth area, this nursing home also excelled in our long-term care category. In fact, we awarded it a B+ for this category. This wrapped up a first-rate report card. In a long-term care environment, the facility's primary objective is to maintain residents' quality of life and keep them safe. Once we looked at the amount of care provided by nurses aids and other staff, we then looked at the nursing home's vaccination statistics. This facility vaccinated 91.358025 percent of its residents against pneumonia, which is slightly less than we were hoping for but still a reasonably acceptable percentage. Clearly, this place is doing something right in this area as it was able to keep its residents out of the hospital. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Highlands Living Center Quality Metrics
Minimizes Pressure Ulcers
This datapoint gauges the percentage of long-term residents who suffer from new or worsened pressure ulcers . We bake this statistic into both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percent of long-term patients which have sustained a fall leading to serious injury. This is one of the statistics we use in computing nursing scores.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients that sustained a urinary tract infection. Urinary tract infections are considered to be a barometer of the quality of nursing care at a nursing home. UTI's are routinely linked to poor nursing care. However, this datapoint may also be skewed for certain facilities due to inconsistent reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric is a measure of the percentage of long-term patients which are administered antipsychotic drugs. Excessive reliance on these medications may mean a nursing home is using these drugs to subdue residents in situations where such medications are not medically required. Nevertheless, some nursing homes may need to rely on these medications due to having more residents suffering from Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This datapoint is a measure of the percentage of long-term care residents receiving antianxiety drugs.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is a measure of the percent of long-term care patients exhibiting signs of depression. Some argue this is a measure of patient quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of residents who needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate erosion of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percentage of long-term stay residents who remained mobile levels. Some experts believe that mobility is important for patients mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of hospitalizations per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of rehospitalizations per thousand days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric tracks the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric measures the percentage of short-term stay patients who experienced functional improvements.
Percentage of Resident
Higher is Better