Highlands Living Center is located in Pittsford, New York, a city with a population of 31,426 people. This facility appears to be one of the more impressive facilities we looked at. A grade in this range requires very strong scores across the board. Based on our analysis, you can't go wrong here. This facility's impressive report card was highlighted by its inspection grade, which we will address in the next paragraph.
Highlands Living Center
Updated May 1, 2022 by Nick Lata
500 Hahnemann Trail,
Pittsford NY 14534
82.54% estimated occupancy 1
Registered Staff Hours
On top of performing well overall, this nursing home earned a nearly flawless inspection report. Consequently, it received one of our highest grades in that category with an A+. Inspection scores are based on many datapoints located in the a nursing home's recent inspection reports. Places that receive favorable grades in this category have very few deficiencies on those reports. Most importantly, these places should not have any severe deficiencies which are associated with risks to patient safety. While this place had a few deficiencies on its inspection report, none were serious based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
We also wanted to emphasize the fact that this nursing home was given a dominant score of A- in our long-term care category. Facilities that excel in this category tend to provide residents with closer supervision and stay on top of routine healthcare services. In addition to considering the volume of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility vaccinated 96.623375 percent of its patients, which is very impressive. Pneumonia sadly is often a dangerous illness for nursing home patients so we like it when a nursing home doesn't leave its residents vulnerable. This place also excelled at keeping its residents out of the hospital. It had just 1.57 hospitalizations per one thousand long-term resident days.
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Short-term Care Quality
We also want to point out the fact that this facility was given a first-rate score of A- in our short-term care area. In determining our short-term care grades, we quantify the nursing home's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The goal is to create a barometer for sizing up the rehabilitation services of various nursing homes. This nursing home boosted its score in this category by offering more physical therapy hours to its residents than the average facility. Finally, we looked at the number of residents who were able to return home from this nursing home. In addition to excelling in the area of physical therapy hours, we found that it fared as well as just about any facility with 62.4 percent of its residents returning home.
The final area we assessed was nursing, in which this facility received a grade of B-. While this proved to be its least impressive category grade, this is nevertheless not a bad grade. In calculating our nursing grades, we weigh both nursing hours and the training levels of the nurses. This place provides an impressive 4.4 hours of nursing care per patient daily. This is a greater quantity of nursing than that offered by most places. Lastly, we also factored some quality-based metrics into our nursing grades. Specifically, we looked at the percent of residents who sustained pressure ulcers and major falls. We view these statistics as good measures of the quality of nursing care, since better care tends to reduce these problems.
Rating Over Time
Compared to national and state averages across all facilities.
Highlands Living Center Quality Metrics
Minimizes Pressure Ulcers
In Highlands Living Center, 9.64% of Patients had Pressure Ulcers
This is the percent of patients that sustained a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care at a nursing home. Pressure ulcers, also called bed sores, are routinely the result of residents not being moved frequently enough.
Minimizes Serious Falls
In Highlands Living Center, 3.1% of Patients had Serious Falls
This figure gauges the percent of long-term stay residents which have suffered falls which caused serious injury. Falls can happen for a variety of reasons, but high rates of falls resulting in injuries could be an indicator of poor nursing care.
Minimizes Urinary Tract Infections
In Highlands Living Center, 2.09% of Patients had UTIs
This indicates the percent of residents who have had a urinary tract infection. UTI's are considered by many experts to be a measure of nursing care at a nursing home. UTI's are often the result of worse hygiene protocols. Nevertheless, this metric could also be skewed for certain facilities due to varying reporting standards for UTI's.
Appropriately Uses Anti-Psychotic Medication
In Highlands Living Center, 11.62% of Patients use Anti-Psychotic Medication
This tells you the percent of residents given antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to make sure these medications are being used appropriately. In limited situations, high levels of antipsychotic drug use may suggest a nursing home is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Highlands Living Center, 13.11% of Patients use Anti-Anxiety Medication
This statistic tells you the percent of long-term residents taking antianxiety medications.
Managing Depression Among Residents
In Highlands Living Center, 13.02% of Patients
This is the percentage of patients exhibiting symptoms of depression. High levels of depression could reveal a less hospitable environment.
Appropriate Vaccine Usage
In Highlands Living Center, 92.45% of Patients
This indicates the percent of residents that were administered the flu and pneumonia vaccines. High vaccination rates should be the norm at this point.
Residents Maintain Autonomy
In Highlands Living Center, 14.69% Percentage of Patients
This is the percentage of patients that needed increased assistance with activities of daily living over time.
Ability to Keep Residents Mobile
In Highlands Living Center, 18.9% Percentage of Residents
This metric measures the percent of long-term stay residents who were able to retain mobility. Many in the industry would argue that the ability to move around is critical to patients mental and physical health.
In Highlands Living Center, 1.2 Hospitalizations per 1,000 resident days
This is the number of times residents are hospitalized per 1,000 days of patient care. There is usually a correlation between reduced hospitalizations and the quality of nursing home care.
Short-term Care: Rehospitalizations
In Highlands Living Center, 18.9 Percentage of Residents Rehospitalized
This is the number of rehospitalizations per thousand days of short-term patient care.
Short-term Care: ER Visits
In Highlands Living Center, 8.78 Percentage of Patients
This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Short-term Care: Facilitates Functional Improvement
In Highlands Living Center, 74.53% Percentage of Resident
This metric measures the percentage of short-term residents who experienced functional improvements.
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