Highlands Living Center

Highlands Living Center is located in Pittsford, New York. This facility appears to be among the better facilities we looked at. A score of this caliber requires high-end marks across the board. You really can't do much better than this place. This nursing home was also given strong grades in all of the major categories. More information about these categories can be found below.

We also wanted to emphasize the fact that this nursing home has earned nearly flawless government inspections recently. We awarded them an impressive grade of A in this area. Inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these factors by reviewing copies of nursing homes' inspection reports. Although this nursing home had a few deficiencies on its inspection report, none were serious based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This nursing home also was strong in the category of short-term care, where we gave it a score of A-. Very few facilities performed better in this area. In our short-term care category, we attempt to craft a fair barometer for rehabilitation. In this process, we assess the nursing home's scope of skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. When we looked at this facility's physical therapist hours, we found it offered more hours of physical therapy per day to its residents than most nursing homes. Finally, we looked at the number of patients who were able to return home from this facility. We found that it outperformed the majority of nursing homes in this area with 54.1 percent of its residents returning home.

Another strong feature for this facility is that it received an impressive nursing grade. In that area, we awarded this facility a grade of B+. Our nursing grade weighs a handful of subcategories, most of which are based on quantities of nurse staffing. This facility offers a very impressive 4.4 hours of nursing care per patient daily. This is among the more impressive totals in the nation. Finally, this facility also performed well in several of the quality measures we assessed. In terms of the percentage of its residents sustaining falls which lead to major injury, this facility performed as well as any facility in the nation.

Switching gears to the fourth area, this nursing home also excelled in our long-term care category. In fact, we awarded it a B+ for this category. This wrapped up a first-rate report card. In a long-term care environment, the facility's primary objective is to maintain residents' quality of life and keep them safe. Once we looked at the amount of care provided by nurses aids and other staff, we then looked at the nursing home's vaccination statistics. This facility vaccinated 91.358025 percent of its residents against pneumonia, which is slightly less than we were hoping for but still a reasonably acceptable percentage. Clearly, this place is doing something right in this area as it was able to keep its residents out of the hospital. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.