Highlands Living Center: Nursing Home OverviewSkip to content

Highlands Living Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B
Oct 18: A-Nov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: A-Mar 20: A-Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: A-Oct 20: A-Nov 20: A-Jan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: B+Aug 21: B+Sep 21: B+Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: B+Sep 22: B+Oct 22: BNov 22: BJan 23: BFeb 23: BMar 23: BApr 23: BJun 23: B+Jul 23: BAug 23: BSep 23: BOct 23: BNov 23: B
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Highlands Living Center's website

500 Hahnemann Trail,
Pittsford NY 14534

(585) 383-1700

89.42% estimated occupancy 1

Highlands Living Center is the only option we found in Pittsford, New York. Sporting an overall score of B, this facility is a very good option. In our view, this place looks like a solid choice for quite a few people. This nursing home's impressive report card was highlighted by its inspection grade, which you can find in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • Has Family Council
  • Non profit - Corporation
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Laboratory
  • Recreational Therapy

Awards

Best Nursing Home in Pittsford, New York badge

Best Nursing Home in Pittsford, New York Awards 2019

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

To go along with its strong overall grade, we awarded this nursing home a grade of A for our inspections rating. We take several aspects of a facility's inspection report into consideration in calculating our inspection ratings. One critical factor is health deficiencies. You should keep in mind that the severity of these deficiencies is usually more important than the quantity of deficiencies, as some of these end up being relatively minor. While this nursing home had some deficiencies on its government inspection report, none of them were severe based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: B-plus

This facility also was awarded a favorable long-term care score. In fact, we gave it an above average grade of B+ in this area. In a long-term care setting, the facility's primary goal is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. After we finished looking at the quantity of nursing care, we turned to the facility's vaccination statistics. This facility vaccinated 86.528496 percent of its patients against pneumonia. Clearly, this facility is doing something right in this area as it was able to keep its patients out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: C

This facility's next best category was its nursing grade, where it received a grade of C. While this didn't quite match its scores in some of the categories discussed above, this is still a decent score. We analyzed the skill-level of nurses at the nursing home, as well as the quantity of time the nurses were with patients, in determining our rating in this category. This facility averages 0.4 hours of nursing care per resident per day, which is well below average. Despite having low quantities of nursing care, this place surprisingly excelled in some of the quality measures we assessed. In fact, it scored well in the area of minimizing its residents' major falls and pressure ulcers.

Short-term Care Quality

Grade: C

Turning to our final area, this nursing home was given an acceptable short-term care grade of C. In our short-term care assessment, we try to create a valuable gauge for rehabilitation services. In doing so, we look at the facility's scope of highly-skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. Unfortunately, it doesn't appear that this facility submitted registered nurse or physical therapist staffing data. The last statistic we considered in this category is the percentage of residents that ultimately were able to return home from the nursing home. We found that just 4.2 percent of this nursing home's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Highlands Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Highlands Living Center, 10.57% of Patients had Pressure Ulcers

This figure indicates the percent of long-term care residents who have new or worsened pressure ulcers. We have found that pressure ulcers are an measure of the quality of nursing care a facility provides.

Minimizes Serious Falls

Grade: F

In Highlands Living Center, 7.51% of Patients had Serious Falls

This tells you the percent of residents who sustained a major fall. Falls leading to serious injuries are often linked to poor nursing care. Better nursing care can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: D

In Highlands Living Center, 3.97% of Patients had UTIs

This indicates the percent of residents who suffered from a urinary tract infection. Urinary tract infections are often the result of facilities with lower levels of hygiene. Additional nurse staffing minimizes the percentage of residents in a nursing home who suffer from UTI's. We want to point out that this metric is affected by by the fact that nursing homes have varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Highlands Living Center, 14.4% of Patients use Anti-Psychotic Medication

This tells you the percent of residents given antipsychotic drugs. While antipsychotic medications may be vital to many residents, it is important to make sure these drugs are being used appropriately. In limited cases, increased usage of these drugs may mean a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Highlands Living Center, 6.63% of Patients use Anti-Anxiety Medication

This indicates the percentage of residents prescribed antianxiety medications. Antianxiety drugs are given to patients experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B

In Highlands Living Center, 4.11% of Patients

This metric is a measure of the percent of long-term care residents demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: C

In Highlands Living Center, 91.37% of Patients

This datapoint is a measure of the percentage of long-term residents that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: F

In Highlands Living Center, 26.8% of Patients

Measures the percentage of long-term stay patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and bathing. Many believe that this is a reasonable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A-plus

In Highlands Living Center, 33.58% of Residents

This metric is a measure of the percentage of long-term care patients who retained mobility levels. Many believe that the ability to move around is important for patients mental and physical well-being.

Hospitalizations

Grade: A

In Highlands Living Center, 0.01 Hospitalizations per 1,000 resident days

This datapoint measures the number of hospitalizations per 1,000 days of patient care. Keeping residents out of the hospital is critical to preserving the physical well-being of residents.

Short-term Care: Rehospitalizations

Grade: F

In Highlands Living Center, 33.58% of Residents Rehospitalized

This metric is a measure of the number of rehospitalizations per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: A-minus

In Highlands Living Center, 8.94% of Patients

This datapoint measures the number of emergency room visits per 1,000 days of short-term patient care. Avoiding emergency medical situations is one way to assess short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Highlands Living Center, 46.06% of Resident

This is the percentage of short-term care residents that saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of autonomy with ADL's generally correlates with higher quality rehabilitation services.

Nearby Hospitals

  • Highland HospitalAcute Care Hospitals 6.38 miles away1000 South Avenue Rochester New York 14620Voluntary non-profit - Private(585) 341-6736
  • Strong Memorial HospitalAcute Care Hospitals 6.73 miles away601 Elmwood Ave Rochester New York 14642Voluntary non-profit - Private(585) 275-2121
  • Rochester General HospitalAcute Care Hospitals 8.46 miles away1425 Portland Avenue Rochester New York 14621Voluntary non-profit - Private(585) 922-4000
  • Unity Hospital of RochesterAcute Care Hospitals 12.41 miles away1555 Long Pond Road Rochester New York 14626Voluntary non-profit - Private(585) 723-7000
  • F F Thompson HospitalAcute Care Hospitals 18.05 miles away350 Parrish Street Canandaigua New York 14424Voluntary non-profit - Private(585) 396-6000
  • Clifton Springs Hospital and ClinicAcute Care Hospitals 19.98 miles away2 Coulter Road Clifton Springs New York 14432Voluntary non-profit - Private(315) 462-9561
  • Newark-Wayne Community HospitalAcute Care Hospitals 19.99 miles away111 Driving Park Avenue Newark New York 14513Voluntary non-profit - Private(315) 332-2022

Nearby Dialysis

  • Knickerbocker Dialysis, Inc.2.06 miles away445 West Commercial Street East Rochester New York 14445Dialysis Stations: 17 (585) 218-0517
  • Fms-Living Center2.95 miles away6687 Pittsford Palmyra Road, Ste 38 Dialysis Unit Fairport New York 14450Dialysis Stations: 24 (585) 421-9839
  • Freedom Center of Rochester4.32 miles away100 Meridian Centre Rochester New York 14618Dialysis Stations: 1 (585) 241-9783
  • Strong Health Dialysis-Clinton Crossings5.07 miles away2400 South Clinton Avenue Building F Rochester New York 14618CMS Rating: 2 stars Dialysis Stations: 30 (585) 461-0770
  • Fms-Monroe Community Dialysis6.12 miles away435 East Henrietta Road Hope Bldg Rochester New York 14620Dialysis Stations: 16 (585) 292-0076
  • New York Dialysis Services, Inc.6.61 miles away2613 West Henrietta Road Rochester New York 14623CMS Rating: 2 stars Dialysis Stations: 36 (585) 273-7600
  • University of Rochester6.68 miles away601 Elmwood Ave Rochester New York 14642Dialysis Stations: 2 (585) 275-2829
  • New York Dialysis Services, Inc.6.92 miles away120 Victor Heights Parkway Victor New York 14564CMS Rating: 4 stars Dialysis Stations: 17 (585) 742-1250