Highlands at Newcastle Pl
12600 N Port Washington Rd #300, Thiensville WI 53092 · (262) 387-8850 · 78.72% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Highlands at Newcastle Pl is a small nursing home located in Thiensville, Wisconsin. It looks like this nursing home is one of the highest-graded nursing homes we looked at. In fact, it was given our most impressive rating. We ranked this facility as one of the 100 best nursing homes in Wisconsin, which is a distinguished list. We also gave this facility strong ratings in all of our categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 :
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
To go along with its strong overall grade, we awarded this nursing home a grade of A+ for its nursing grade. Nursing ratings are mostly associated with the facility's level of nurse staffing. This particular facility provided 5.9 hours of nursing care per patient on a daily basis. This was one of the higher totals we found. Furthermore, a significant portion of this care was provided by registered nurses, which are highly skilled nurses. These are both really impressive figures. In addition to providing high levels of nursing care, this nursing home also excelled in the quality measures we assessed. For example, it performed as well as any facility in the nation in terms of avoiding major falls and pressure ulcers. We view these areas as predictive indicators of the quality of nursing care offered.
Short-term Care Quality
We also awarded this facility a grade of A+ for its short-term care grade. Our short-term care grades are based in part on the nursing home's quantity of highly-skilled skilled healthcare professionals. This includes a wide scope of services, spanning from registered nurses to physical and speech therapists, in addition to other forms of therapy. This place is markedly above average in terms of its quantity of both physical therapy and registered nurse hours provided to its residents. The facility provided approximately one and a half times as much care per resident from both of these groups of skilled professionals than the typical nursing home provided. The last metric we assessed in this category is the percentage of residents who returned home from the facility. We found that it fared as well as just about any nursing home in Wisconsin in this area with 76.4 percent of its patients returning home. For most nursing homes, fewer than half of their short-stay residents are able to return home.
Facility Inspections
This facility also earned a nearly flawless inspection report. It received one of our highest grades in that category with a score of A. Inspection ratings weigh several factors, including deficiencies and substantiated complaints. You can find more information about each of these items by reviewing copies of nursing homes' inspection reports. While this facility had a few minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you that the inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Remember that deficiency-free inspection reports are uncommon in this industry.
Long-term Care Quality
The last area we analyzed was long-term care. In this area, we awarded this facility a favorable grade of B. Nursing homes that receive this type of score in long-term care tend to provide consistent around the clock care to make sure residents are kept in good health. After looking at the impressive nursing care provided by this nursing home, we next considered the nursing home's vaccination statistics. This nursing home vaccinated 100 percent of its residents against pneumonia, which is significantly higher than the vast majority of nursing homes. This combination proved to be successful as this nursing home was able to keep its patients out of the hospital. In fact, it had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low number.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Highlands at Newcastle Pl Quality Metrics
Minimizes Pressure Ulcers
This figure measures the percentage of long-term care residents who developed pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percent of residents that suffered from a fall leading to severe injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients that have had a urinary tract infection. These infections are sometimes associated with poor hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percent of long-term care patients who were administered antipsychotic medication. Excessive reliance on these medications may suggest that a facility is using these medications to control patient behavior in situations where such medications aren't medically required. However, some facilities may need to rely more on these drugs due to an increased number of residents with dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of patients given antianxiety medications. These medications are given to patients suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is a measure of the percentage of long-term care patients demonstrating signs of depression. Some would argue this is a reliable measure of quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percent of long-term care patients who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients that needed increased assistance with activities of daily living over time. High levels of needing for assistance with ADL's may be a sign of decline of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percentage of patients that were able to retain mobility over time. Retaining mobility is often a great sign for residents' health.
Percentage of Residents
Higher is Better
Short-term Care: Rehospitalizations
This is a measure of the number of rehospitalizations per 1,000 days of short-term care. Staying out of the hospital during rehabilitation is important to restoring the physical abilities of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is a measure of the percentage of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some would argue that this is a measure of a facility's rehabilitation services.
Percentage of Resident
Higher is Better