Highland House Rehabilitation and Healthcare

Updated May 1, 2022 by Nick Lata

Historical Rating
Grade: D
Oct 18: DNov 18: CDec 18: CJan 19: CFeb 19: CMay 19: B+Jun 19: B+Jul 19: CAug 19: CSep 19: CJan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: B-Jan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: CAug 21: CSep 21: COct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: D
See Rating Overview

1700 Pamalee Drive,
Fayetteville NC 28301

(910) 488-2295

73.11% estimated occupancy 1

Highland House Rehabilitation and Healthcare is a nursing home in Fayetteville, North Carolina, which has a total of 238,602 people. This nursing home received an overall grade of D, which is a well below average score. Unfortunately, this grade is not too far off the city grade for Fayetteville, which is a C. Nevertheless, you still may be able to do better If you aren't deterred by this facility's report card, you can continue reading to find out about its category scores. We discuss inspections in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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February
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Facility Inspections

Grade: A-minus

While we were fairly low on this nursing home overall, we awarded it an A- for our inspections rating. This score is far more impressive than the facility's overall grade. Our inspection grades are based on several datapoints located in the a nursing home's recent inspection reports. Deficiencies are a key item to look for on these reports. You should especially avoid nursing homes with severe deficiencies associated with risks to resident well being. This nursing home was hit with 3 deficiencies on its inspection report, but none were considered to be severe. This tells you that the government inspectors didn't consider any of these deficiencies to pose an imminent risk to resident health or safety. A couple minor deficiencies are not the end of the world.

Long-term Care Quality

Grade: C

This nursing home's next most favorable area was long-term care. We gave it a grade of C in this category. This is basically a slightly below average grade in this category. Our long-term care scores are based on a facility's quantity of nursing care. This includes a broad scope of personal care services, ranging from help with activities of daily living to routine healthcare services. In addition to considering the amount of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home gave the vaccine to 94.071144 percent of its patients. The last statistic we assessed was its hospitalization rate. While it had 2.38 hospitalizations per 1,000 long-term resident days, its risk adjusted statistic was not too far off the national average.

Nurse Quality

Grade: D

Unfortunately, this facility only received a grade of D for its nursing grade, which was actually one of its better category grades. The nursing grade features numerous factors. The most heavily weighted one is the amount of time nurses spend with residents. This facility provided 3.5 hours of nursing care per resident per day. This is below the national average. In addition to receiving below average marks for nursing hours, this place was a bit less impressive in some of the quality-based measures we looked at in computing our nursing grades. We looked at the percentage of patients experiencing pressure ulcers and found that this facility was at roughly 150 percent of the national average in this metric.

Short-term Care Quality

Grade: F

The next area we scored was short-term care. This facility was given an abysmal grade of F in this area. In crafting these short-term care scores, we assess the facility's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of therapists. Our objective is to formulate a scale for comparing the rehabilitation services of different nursing homes. We found that this facility was subpar in terms of its quantity of registered nurse and physical therapy hours provided to its patients based on the measures we looked at. Finally, we assessed the number of residents who eventually returned home from this facility. This facility didn't fare well here either. We found that just 46.5 percent of this facility's patients were able to return home. This figure was below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jun 22

Highland House Rehabilitation and Healthcare Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Highland House Rehabilitation and Healthcare, 10.34% of Patients had Pressure Ulcers

This indicates the percent of patients who have had a pressure ulcer. Pressure ulcers are considered by many experts to be an indicator of the quality of nursing care . Pressure ulcers, which are also called bed sores, are often the result of patients not being moved frequently enough.

Minimizes Serious Falls

Grade: B

In Highland House Rehabilitation and Healthcare, 3.97% of Patients had Serious Falls

This indicates the percentage of long-term residents which experienced a fall which caused major injury. This is one of the statistics we use in calculating our nursing grades.

Minimizes Urinary Tract Infections

Grade: A

In Highland House Rehabilitation and Healthcare, 3.26% of Patients had UTIs

This statistic is an indication of the percentage of long-term residents who suffered from urinary tract infections. While more infections may reflect poorly on a facility's hygiene protocols, it is problematic to compare different facilities due to varying reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Highland House Rehabilitation and Healthcare, 11.5% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were given antipsychotic drugs. While antipsychotic drugs may be helpful for many patients, it is important to confirm these medications are being used only where medically required. In limited cases, high levels of antipsychotic drug use may suggest that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Highland House Rehabilitation and Healthcare, 22.5% of Patients use Anti-Anxiety Medication

This indicates the percentage of residents who were prescribed antianxiety drugs. Antianxiety drugs are given to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B

In Highland House Rehabilitation and Healthcare, 3.06% of Patients

This datapoint is a measure of the percentage of long-term care residents who are demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: C

In Highland House Rehabilitation and Healthcare, 88.86% of Patients

This metric measures the percent of long-term residents that were administered the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: B-minus

In Highland House Rehabilitation and Healthcare, 19.28% Percentage of Patients

This is the percentage of patients that required more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-plus

In Highland House Rehabilitation and Healthcare, 26.79% Percentage of Residents

This tells you the percentage of patients who maintained mobility over time. Optimizing mobility is usually a good sign for residents' well-being.

Hospitalizations

Grade: D

In Highland House Rehabilitation and Healthcare, 1.3 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: F

In Highland House Rehabilitation and Healthcare, 26.79 Percentage of Residents Rehospitalized

This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term resident care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: D

In Highland House Rehabilitation and Healthcare, 11.98 Percentage of Patients

This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Highland House Rehabilitation and Healthcare, 72.58% Percentage of Resident

This indicates the percentage of short-term patients that saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Fayetteville, NC

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A

Looking for more options? Fayetteville, North Carolina has 6 other nursing homes

Nearby Hospitals

  • Cape Fear Valley Medical CenterAcute Care Hospitals 4.07 miles away1638 Owen Drive P O Box 2000 Fayetteville North Carolina 28302Voluntary non-profit - Private(910) 609-4000
  • Womack Amc (Ft Bragg)Acute Care - Department of Defense 5.75 miles away2817 Reilly Road Fort Bragg North Carolina 28307Department of Defense(910) 907-9262
  • Cape Fear Valley Hoke HospitalAcute Care Hospitals 11.43 miles away210 Medical Pavilion Drive Raeford North Carolina 28376Voluntary non-profit - Private(910) 904-8000

Nearby Dialysis

  • Fmc Dialysis Services North Ramsey2.89 miles away130 Longview Drive Fayetteville North Carolina 28311CMS Rating: 1 stars Dialysis Stations: 40 (910) 482-3491
  • Fmc Dialysis Services South Ramsey3.17 miles away526 Ramsey Street Fayetteville North Carolina 28301CMS Rating: 2 stars Dialysis Stations: 51 (910) 221-4363
  • Fayetteville Kidney Center5.44 miles away2560 Legion Road Fayetteville North Carolina 28306CMS Rating: 2 stars Dialysis Stations: 50 (910) 426-2001
  • Fmc of West Fayetteville6.5 miles away6959 Nexus Court Fayetteville North Carolina 28304CMS Rating: 1 stars Dialysis Stations: 40 (910) 867-2602
  • Total Renal Care of North Carolina, LLC16.13 miles away285 Paraclete Dr Raeford North Carolina 28376Dialysis Stations: 11 (910) 878-0052
  • Dialysis Care of Hoke County Inc19.1 miles away403 South Main Street Raeford North Carolina 28376CMS Rating: 3 stars Dialysis Stations: 24 (910) 875-6561

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