Highland House Rehabilitation and Healthcare

Highland House Rehabilitation and Healthcare is one of a host of options you can choose from in Fayetteville, North Carolina. This nursing home was awarded an overall grade of B-, which is a solid score. At the end of the day, this facility looks like a good fit for most people. One of the major highlights of this facility's profile is its remarkable inspection reports, which is addressed in the next section.

To pair with its decent overall grade, we gave this nursing home a grade of A+ for our inspections rating. This grade is far more impressive than its overall grade. Our inspection grades account for a host of factors found on a facility's inspection report. One of the most important criteria we rely on is the quantity and severity of deficiencies. Facilities with higher grades in this area tend to have few severe deficiencies. While this place had a few minor dings on its report, it had no severe deficiencies. Severe deficiencies are labeled as categories G through L. This means CMS didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

We also wanted to point out that this facility was awarded a strong long-term care grade. Indeed, we gave it one of our best grades in this category with a grade of A-. Long-term care grades of this caliber generally require both around the clock care from nurses and aids, as well as quality routine healthcare services. This facility's vaccination records were not as favorable as its nursing hours data. This facility provided the pneumonia vaccine to just 77.8125 percent of its residents. We would like to see some improvement in this area in the future. Finally, we looked at its number of hospitalizations. Here we found that this facility had 2.67 hospitalizations per one thousand long-term resident days.

Sadly, this facility's next highest score is short-term care. As it turns out, with a D in this area, it still performed relatively badly. In calculating our short-term care grades, we size up the facility's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other highly trained professionals. This score is more often than not a solid assessment of a nursing home's rehabilitation services. It appears that this facility was below average in several staffing areas we focus on. It offered fewer physical therapist and registered nurse hours per resident than most other nursing homes. Lastly, we considered the percentage of residents that ultimately were able to return home from this facility. This facility didn't fare well here either. In fact, we found that just 44.9 percent of this facility's residents were able to return home.

Switching gears to the final category, this nursing home did not perform well. With a bottom of the barrel grade of F in nursing, this was this nursing home's weakest category. We weighed the levels of nurses employed by the nursing home, as well as the quantity of hours those nurses spent with residents, in computing our score in this category. Quantity of nursing care does not appear to be the problem here. Based on the data, it looks like this facility provides an above average 4.1 hours per patient each day. This is more nursing care than most nursing homes provide. Despite performing well in terms of nursing hours, this facility did not fare as well in the quality-based metrics we looked at in determining our nursing scores. We looked at the percentage of patients experiencing pressure ulcers and major falls. This facility was above the national average in both statistics.