Highland Care Center of Redlands: Nursing Home OverviewSkip to content

Highland Care Center of Redlands

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: A-Feb 19: A-Mar 19: B+Apr 19: A-May 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: A-Mar 20: B+Apr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: B-Oct 20: BNov 20: BJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: B+Nov 21: B+Jan 22: BFeb 22: BMar 22: BApr 22: BMay 22: BJun 22: BAug 22: BSep 22: BOct 22: B-Nov 22: B-Jan 23: BFeb 23: BMar 23: B+Apr 23: B+Jun 23: B+Jul 23: B-Aug 23: B-Sep 23: B-Oct 23: CNov 23: C
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Highland Care Center of Redlands's website

700 East Highland Avenue,
Redlands CA 92374

(909) 793-2678

96.5% estimated occupancy 1

Highland Care Center of Redlands is an average-sized nursing home located in Redlands, California. With an overall score of C, this looks like a respectable facility. This grade is not too far off the city grade for Redlands, which is a B-. This nursing home didn't meet our expectations in every category we looked at, but it did not receive any terrible grades either. More information about these categories can be found below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: B-plus

We would like to point out that this nursing home's inspection score exceeded its overall grade. This facility earned a B+ in this category, which is a quality score. Our inspection scores are tied to many pieces of information found on the a nursing home's recent inspection reports. Facilities that receive favorable grades in this category have very few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. While this place had a few minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are labeled as categories G through L. This means that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple of minor deficiencies should not stop you from considering a nursing home.

Short-term Care Quality

Grade: B-minus

This facility's next most favorable area turned out to be its short-term care score, where it received a B-. Short-term care grades are often used to gauge a facility's rehabilitation services. To offer quality rehabilitation services, facilities generally need to offer better levels of skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other highly trained professionals. In this place's case, we were surprised to learn that it actually provides less physical therapist and registered nurse hours per patient than the average facility. The hope is that this does not adversely affect the quality of care. Finally, we assessed the number of residents who were able to return to the community from this facility. We found that 5.3 percent of this facility's patients returned home. At most nursing homes, closer to half of their patients are able to return home so this figure is below average.

Nurse Quality

Grade: C

Next, we looked at the nursing category where we awarded this nursing home a grade of C, which is a decent grade. The nursing score features many datapoints. The most important variable is the amount of time nurses spend with patients. This nursing home provided just 0.4 hours of nursing care per patient daily. This figure is significantly below the national average. Finally, despite not having the most impressive total nursing hours, this place performed admirably in the area of preventing major falls. This is often an indicator that a facility has quality controls in place.

Long-term Care Quality

Grade: D

This facility's least impressive area is long-term care, which is the last category we analyzed. In this area, we gave this nursing home a D. In a long-term care environment, the facility's primary objective is to maintain residents' quality of life and keep them safe. In addition to looking at the quantity of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility administered the vaccine to 100 percent of its residents. To our surprise, this nursing home also keeps its residents out of the hospital. In fact, it had just 0.01 hospitalizations per 1,000 long-term resident days. Unfortunately, some of its other scores in this category were not as favorable as these.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Highland Care Center of Redlands Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Highland Care Center of Redlands, 9.09% of Patients had Pressure Ulcers

This is the percentage of patients that have had a pressure ulcer. Pressure ulcers are considered by many experts to be a barometer of nursing care . Pressure ulcers, which are also known as bed sores, are often the result of patients not being moved frequently enough.

Minimizes Serious Falls

Grade: A

In Highland Care Center of Redlands, 0.87% of Patients had Serious Falls

This indicates the percentage of long-term residents which sustained a fall resulting in severe injury. This is one of the statistics we use in computing nursing ratings.

Minimizes Urinary Tract Infections

Grade: A+

In Highland Care Center of Redlands, 0% of Patients had UTIs

This datapoint is an indication of the percent of long-term care residents who had a UTI. UTI's may be a sign of a facility with lower levels of hygiene. Nevertheless, this statistic can be misleading for certain facilities due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Highland Care Center of Redlands, 1.38% of Patients use Anti-Psychotic Medication

This is the percent of residents given antipsychotic medications. These drugs are sometimes used for treating several medical conditions, such as Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Highland Care Center of Redlands, 9.09% of Patients use Anti-Anxiety Medication

This indicates the percent of patients prescribed antianxiety drugs. Antianxiety drugs are administered to patients suffering from depression and anxiety.

Managing Depression Among Residents

Grade: B-plus

In Highland Care Center of Redlands, 2.34% of Patients

This is the percentage of residents showing depressive symptoms. Higher rates of depression may be a sign worse patient care.

Appropriate Vaccine Usage

Grade: A

In Highland Care Center of Redlands, 100% of Patients

This datapoint measures the percentage of long-term patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: A-plus

In Highland Care Center of Redlands, 1.49% of Patients

This indicates the percent of residents that required additional assistance with activities of daily living over time. Higher levels of needing for assistance with activities of daily living could be a sign of decline of a resident's medical condition.

Ability to Keep Residents Mobile

Grade: F

In Highland Care Center of Redlands, 4.48% of Residents

This is the percent of residents who maintained mobility over time. Preserving mobility is usually a great sign for residents' well-being.

Hospitalizations

Grade: A-minus

In Highland Care Center of Redlands, 0.01 Hospitalizations per 1,000 resident days

This is a measure of the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Highland Care Center of Redlands, 4.48% of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: B-minus

In Highland Care Center of Redlands, 13.65% of Patients

This is the number of emergency room visits per 1,000 days of short-term patient care. There is generally a correlation between keeping patients out of the emergency room and the quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A-plus

In Highland Care Center of Redlands, 93.89% of Resident

This datapoint is a measure of the percentage of short-term care residents that saw functional improvements, such as enhanced ability to perform activities of daily living. Some would argue this is a reasonable measure of a facility's rehabilitation services.

Scores for Redlands, CA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Redlands, California has 6 other nursing homes

Nearby Hospitals

  • Redlands Community HospitalAcute Care Hospitals 2.47 miles away350 Terracina Blvd Redlands California 92373Voluntary non-profit - Private(909) 335-5500
  • Loma Linda University Medical CenterAcute Care Hospitals 5.58 miles away11234 Anderson St Loma Linda California 92354Voluntary non-profit - Private(909) 558-4000
  • St Bernardine Medical CenterAcute Care Hospitals 9.09 miles away2101 N Waterman Ave San Bernardino California 92404Voluntary non-profit - Private(909) 883-8711
  • Riverside University Health System-Medical CenterAcute Care Hospitals 9.5 miles away26520 Cactus Avenue Moreno Valley California 92555Government - Local(951) 486-4000
  • Kaiser Foundation Hospital-Moreno ValleyAcute Care Hospitals 10.42 miles away27300 Iris Avenue Moreno Valley California 92555Voluntary non-profit - Other(951) 251-6000
  • Community Hospital of San BernardinoAcute Care Hospitals 10.95 miles away1805 Medical Center Drive San Bernardino California 92411Voluntary non-profit - Private(909) 887-6333
  • Arrowhead Regional Medical CenterAcute Care Hospitals 11.02 miles away400 North Pepper Avenue Colton California 92324Government - Local(909) 580-1000
  • Riverside Community HospitalAcute Care Hospitals 13.2 miles away4445 Magnolia Avenue Riverside California 92501Proprietary(951) 788-3000

Nearby Dialysis

  • Fmc-Rai-Indiana Court-Redlands2.88 miles away1210 Indiana Court Redlands California 92374CMS Rating: 4 stars Dialysis Stations: 18 (909) 792-8880
  • Davita-Yucaipa Dialysis Center5.25 miles away33487 Yucaipa Blvd. Yucaipa California 92399CMS Rating: 4 stars Dialysis Stations: 12 (909) 797-6200
  • Davita-Highland Ranch Dialysis Center5.33 miles away7223 Church Street, Suite a-14 Highland California 92346CMS Rating: 2 stars Dialysis Stations: 20 (909) 862-9670
  • Loma Linda University Kidney Center5.53 miles away11375 Anderson Street Loma Linda California 92354CMS Rating: 5 stars Dialysis Stations: 19 (909) 558-4225
  • Loma Linda University Children's Hospital Pediatric Chronic Dialysis5.74 miles awayChildrens Hospital 11234 Anderson St., Rm. 4219 Loma Linda California 92354Dialysis Stations: 5 (909) 558-8218
  • Davita-Citrus Valley Dialysis6.23 miles away894 Hardt Street San Bernardino California 92408CMS Rating: 4 stars Dialysis Stations: 20 (909) 388-6608
  • Fmc-San Bernardino6.42 miles away636 E. Brier Drive, Suite 150 San Bernardino California 92408CMS Rating: 4 stars Dialysis Stations: 21 (909) 890-9508
  • Fmc-Loma Linda6.71 miles away269 E. Caroline Street, Suite A San Bernardino California 92408CMS Rating: 3 stars Dialysis Stations: 24 (909) 514-1008