Highland Care Center of Redlands

We would like to point out that this nursing home's inspection score exceeded its overall grade. This facility earned a B+ in this category, which is a quality score. Our inspection scores are tied to many pieces of information found on the a nursing home's recent inspection reports. Facilities that receive favorable grades in this category have very few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. While this place had a few minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are labeled as categories G through L. This means that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A couple of minor deficiencies should not stop you from considering a nursing home.

This facility's next most favorable area turned out to be its short-term care score, where it received a B-. Short-term care grades are often used to gauge a facility's rehabilitation services. To offer quality rehabilitation services, facilities generally need to offer better levels of skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other highly trained professionals. In this place's case, we were surprised to learn that it actually provides less physical therapist and registered nurse hours per patient than the average facility. The hope is that this does not adversely affect the quality of care. Finally, we assessed the number of residents who were able to return to the community from this facility. We found that 5.3 percent of this facility's patients returned home. At most nursing homes, closer to half of their patients are able to return home so this figure is below average.

Next, we looked at the nursing category where we awarded this nursing home a grade of C, which is a decent grade. The nursing score features many datapoints. The most important variable is the amount of time nurses spend with patients. This nursing home provided just 0.4 hours of nursing care per patient daily. This figure is significantly below the national average. Finally, despite not having the most impressive total nursing hours, this place performed admirably in the area of preventing major falls. This is often an indicator that a facility has quality controls in place.

This facility's least impressive area is long-term care, which is the last category we analyzed. In this area, we gave this nursing home a D. In a long-term care environment, the facility's primary objective is to maintain residents' quality of life and keep them safe. In addition to looking at the quantity of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility administered the vaccine to 100 percent of its residents. To our surprise, this nursing home also keeps its residents out of the hospital. In fact, it had just 0.01 hospitalizations per 1,000 long-term resident days. Unfortunately, some of its other scores in this category were not as favorable as these.