Higher Call Nursing Center: Nursing Home OverviewSkip to content

Higher Call Nursing Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B-minus
Apr 21: A-May 21: A-Jun 21: A-Jul 21: AAug 21: ASep 21: AOct 21: ANov 21: AJan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: A-Sep 22: A-Oct 22: A-Nov 22: A-Jan 23: B+Feb 23: B+Mar 23: B+Apr 23: B+Jun 23: B+Jul 23: B+Aug 23: B+Sep 23: B-Oct 23: B-Nov 23: B-
See Rating Overview

407 Whitebird Avenue,
Quapaw OK 74363

(918) 674-2233

41.51% estimated occupancy 1

Higher Call Nursing Center is an average-sized nursing home located in Quapaw, Oklahoma. This facility was awarded an overall grade of B-, which is a solid rating. You can certainly do worse than this place. You also may want to review this nursing home's category grades below. We discuss long-term care in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Awards

Top Nursing Home in Oklahoma badge

Top Nursing Home in Oklahoma Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Long-term Care Quality

Grade: A-minus

We gave this nursing home an A- for our long-term care rating. This score is much more impressive than the facility's overall score. If you are seeking anything other than short-term rehabilitation, you should take a close look at each facility's long-term care grades. One of the criteria we considered on top of nurse's aid hours is vaccinations. This facility provided the pneumonia vaccine to 71.22302 percent of its residents. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0.03 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: B-minus

This nursing home's second best category was short-term care. We awarded it a grade of B- in this area. This is essentially a slightly below average grade in this category. In determining our short-term care grades, we analyze the nursing home's skilled nursing services, such as those performed by registered nurses, occupational therapists, physical therapists and other types of skilled professionals. The purpose is to formulate a scale for sizing up the rehabilitation services of different facilities. Unfortunately, we were not able to locate information on registered nurse or physical therapy staffing for this nursing home. The final measure we assessed in this category is the percentage of patients who were able to leave the facility and return to the community. We discovered that just 0 percent of this facility's residents were able to return home, which is below average.

Facility Inspections

Grade: B-minus

We also awarded this nursing home a grade of B- for our inspections rating. This is a very respectable nursing score. Inspection scores take several factors into consideration, including deficiencies and federal fines. You can find more information about each of these factors by obtaining copies of nursing homes' inspection reports. It doesn't look like we were able to find deficiency counts for this nursing home. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Nurse Quality

Grade: B-minus

Turning to the fourth category, this nursing home was awarded a respectable nursing grade of B-. The nursing score weighs a host of factors. The most important factor is the quantity of hours nurses spend with patients. This nursing home provides only 0.4 hours of nursing care per resident daily. This is a somewhat concerning figure as it is well below average. Lastly, our nursing grades also consider some quality-focused metrics. We like to look at the percentage of patients who suffered pressure ulcers and major falls. Sometimes these metrics are decent measures of the quality of nursing care, since superior care can reduce these problems.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Higher Call Nursing Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Higher Call Nursing Center, 11.43% of Patients had Pressure Ulcers

This metric is an indication of the percentage of long-term residents who suffered from new or worsened pressure ulcers or bed sores. We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: D

In Higher Call Nursing Center, 7.19% of Patients had Serious Falls

This is the percentage of residents who sustained a major fall. Falls resulting in severe injuries are routinely caused by lower levels of patient supervision. Closer supervision can reduce the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: F

In Higher Call Nursing Center, 9.63% of Patients had UTIs

This metric is an indication of the percentage of long-term residents that have suffered from a UTI. While more infections may reflect poorly on a nursing home's cleanliness, it is difficult to compare different facilities due to reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Higher Call Nursing Center, 14.88% of Patients use Anti-Psychotic Medication

This measures the percent of long-term residents taking antipsychotic drugs. While antipsychotic medications serve an important medical purpose, it is important to ensure these drugs are being used appropriately. In some situations, increased usage of these drugs may suggest that a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Higher Call Nursing Center, 24.24% of Patients use Anti-Anxiety Medication

This metric indicates the percent of long-term care patients who are given antianxiety drugs. These drugs are used to treat patients suffering from depression or anxiety.

Managing Depression Among Residents

Grade: D

In Higher Call Nursing Center, 23.02% of Patients

This tells you the percentage of residents showing symptoms of depression.

Appropriate Vaccine Usage

Grade: D

In Higher Call Nursing Center, 82.36% of Patients

This indicates the percentage of residents who were given the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: C

In Higher Call Nursing Center, 20.43% of Patients

This indicates the percent of residents that needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A

In Higher Call Nursing Center, 25.67% of Residents

This is a measure of the percentage of long-term stay residents that retained mobility levels. Some experts argue that mobility is critical to patients mental and physical health.

Hospitalizations

Grade: B-minus

In Higher Call Nursing Center, 0.03 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Higher Call Nursing Center, 25.67% of Residents Rehospitalized

This datapoint measures the number of rehospitalizations per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: F

In Higher Call Nursing Center, 21.75% of Patients

This is a measure of the number of emergency room visits per thousand days of short-term patient care.

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Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=375579