Hickory Heights Health and Rehab
#3 Chenal Heights Drive, Little Rock AR 72223 · (501) 830-2273 · 59.75% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Hickory Heights Health and Rehab is just one of 14 possibilities in Little Rock, Arkansas. This isn't a bad nursing home with a C overall grade. This grade is right in line with the city grade in Little Rock. In our view, this place is a solid choice for most people. The best part of this place's report card was is its nursing grade. Nursing grades are discussed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Limited Liability company
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
This nursing home's nursing grade was better than its overall score. With a strong performance in this area, it received one of our better scores in that category with a B+. Nursing ratings are mostly tied to the nursing home's nurse staffing. This facility provided 4.7 hours of nursing care per resident per day. This is an impressive figure which typically leads to higher quality care. Lastly, this nursing home also performed well in several of the quality measures we looked at. By way of illustration, in terms of the number of its patients sustaining falls leading to serious injury, this facility performed as well as just about any facility we looked at. Avoiding major falls is typically a reliable indicator that a nursing home has quality controls in place. Major falls can many times be prevented if more nurses aids and better safety protocols are in place.
Facility Inspections
Inspections is another category where this nursing home excelled. We awarded this facility an B+ for our inspections category. Arguably the most important factor we consider in determining our inspection grades is deficiencies. These deficiencies are found on a facility's recent inspection reports. Nursing homes with better grades in this category most likely dodged the most severe deficiencies involving things like patient abuse. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Based on this, we had favorable view of this nursing home's recent inspections.
Short-term Care Quality
This facility's next highest area ended up being its short-term care grade, where it was awarded a B-. In computing these short-term care scores, we look at the facility's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. The objective is to create a tool for sizing up the rehabilitation services of different facilities. Unfortunately, we found that this nursing home provided fewer registered nurse and physical therapist hours per resident than most other facilities. The more important thing is determining what effect this had on the quality of care. Lastly, we looked at the percentage of residents who were able to return to the community from this nursing home. We found that 43.4 percent of this facility's residents returned home. At most facilities, closer to half of their residents are able to return home so this figure is below average.
Long-term Care Quality
Switching gears to the next category, we gave this nursing home a D for our long-term care category. This was the facility's worst category rating. For prospective residents in need of a permanent place to live rather than skilled nursing, long-term care is an important category. After looking at the volume of care provided by nurses aids and other staff, we next considered the nursing home's vaccination data. This nursing home vaccinated 100 percent of its patients for pneumonia, which is higher than the average nursing home. To our surprise, this facility was able to limit hospitalizations. With just 1.44 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than most nursing homes. Unfortunately, some of its other scores in the category were not as favorable as these.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Hickory Heights Health and Rehab Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of residents who sustained a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely caused by patients not being moved frequently enough. Better nursing protocols minimizes the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents who sustained a major fall. Falls leading to major injury are often the result of lower levels of patient supervision. More supervision can limit the percentage of residents in a nursing home who sustain major falls.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents who sustained a urinary tract infection. These infections are sometimes associated with insufficient hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic measures the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic drugs serve an important medical purpose, it is important to make sure these drugs are being used appropriately. In limited cases, high levels of antipsychotic drug use may mean a nursing home is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percent of patients who were given antianxiety drugs. These drugs are commonly prescribed to residents suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percentage of residents demonstrating depressive symptoms. High levels of depression could be an indicator worse patient care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of patients who were given the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric is a measure of the percentage of long-term care residents who needed more assistance with activities of daily living over time. ADL's include activities such as dressing and taking a bath.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint measures the percent of long-term stay patients who retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per 1,000 days of short-term care. There is typically a correlation between reduced hospitalizations and a nursing home's quality of short-term rehabilitation.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric is a measure of the number of emergency room visits per thousand days of short-term patient care. Avoiding medical emergencies is one way to assess patient care during rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term residents who saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with ADL's often correlates with successful rehabilitation services.
Percentage of Resident
Higher is Better